Question about Directv Plus DVR DTV Receiver / 100-Hours Video Recorder

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Dvr stuck on ''receiving satellite info'' when reset.

Accidentally unplugged DVR from AC outlet while it was on. When I plugged DVR back in, it went through the reset process. Got all the way through the ''searching for satellite signal'' phase to the ''receiving satellilte info'' phase where the screen is stuck at 0% complete. Tried to reset again, but the reset always stops at this part.

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  • Corey Knoettgen
    Corey Knoettgen May 11, 2010

    First, try to channel up on the DirectTV remote and see if it will enable you to view channels even though the screen says it is not done loading. If it will not allow you to view channels, you should call DirecTV - they can try to resend the information remotely over the phone (one of the advantages of satellite TV - much can be done from afar).

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When it's rebooting, on the first blue screen press 02468 on the remote. This will force a software update. If you have trouble getting it enter at the right time or you just want to make sure, just keep pressing 02468 until it goes to the update. It won't hurt any thing. Hope this helps.

Posted on Mar 18, 2009

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If your screen is stuck on 0% complete when trying to receive satellite signal, press and hold INFO on your remote for a few seconds until a menu comes up. "Run System Test" should be highlighted (if not press the green button on remote). Press select. It will run a diagnostic test. When it's finished, it will show you the results. If the tests fail, you will get a diagnostic code. Call DirecTV with this code and they will tell you what is causing your problems.

**If you just want to bypass the frozen screen and get to your DVR List, then after pressing INFO when it goes to the menu, just press the LIST button.

Posted on Jun 23, 2012

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Doublecheck your cable connections on the back. Make sure that you didn't knock the Satellite In connections loose when you unplugged it.

Posted on Mar 19, 2009

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Press the left arrow (back) button; but it can be a line problem.

Posted on Jan 23, 2015

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Posted on Jan 02, 2017

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It seems even 5th or 6th problem is this. The AC adapter needs to be reset. Unplug it from the wall outlet for 5 to 10 minutes (NOT from the Wii, it HAS to be from the wall outlet).

Considering how often I see this problem, I'm amazed Nintendo didn't address it in their FAQ on the Wii.

This is a common problem with the Wii. As I said, I'm very surprised Nintnedo didn't cover this in the owners manual FAQ, considering it happens almost every time there is a power surge or the power goes out, etc.

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Unlpug it from the wall/surge protector outlet, and leave it unplugged for 5 or 10minutes. This will kill power to the AC adapter, and give the circuit time to reset. When you plug the adapter back into the outlet after 10 minutes, the red led on the front should be lit up.

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