Question about HP OfficeJet Pro K8600 Printer

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HP Officejet Pro K8600 CARRIAGE STALLED

Hello. My HP Officejet Pro K8600 reports error "Carriage Stalled". I went through ALL official solutions more then few times! First the carriage was blocked in the right side of machine, couldnt even move it with hands. Than I opened a top right cover (to get to the carriage) and after a few moments playing with it I was able to manualy bush it left. So now the carriage is freely moving, but the "Carriage Stalled" error is still present so the printer is unusable. After I moved the carriage, I went AGAIN THROUGH ALL OFFICIAL STEPS (official steps to troubleshoot "carriage stalled" error). The problem remains. If anybody had the same experience or anyone knows what else could I do, please answer me. I also searched for solutions, and found just one case (http://www.justanswer.com/printers/6o17b-hp-officejet-pro-k8600-carriage-head-stuck-right.html) , also I can't find a service manual for this printer. I looked everywhere. (i read that there is NO service manual, but I cant belive it). So please answer me if anybody has suggestion for solving this problem or if anyone knows where can I get a service manual.

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Hi,

Make sure that you have tried the steps in the following web link:

https://support.hp.com/in-en/document/c01287261

If the issue persists, then this is a hardware issue. From my experience Carriage Stalled errors are usually due to a hardware failure.
Regards,
Dr. Tony

Posted on Sep 20, 2017

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Posted on Jan 02, 2017

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Geekman

Chris Hingee

  • 32281 Answers

SOURCE: I received a new printer today, I installed the

The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

Posted on Jul 14, 2011

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