Question about Hitachi 50UX57B 50" Rear Projection Television
Out of the blue a large black box shows up in the middle of the screen. It is a perfect rectangle and takes up about 80% of the screen. When you move the volume button or change a channel it goes away but comes right back. Used to be able to get to HD channels and it would not happen, now it happens on all channels regardless of the input, DVD, Cable box, direct cable.
When a black box appears on the screen it means that your closed captions are on and set to TEXT. When the closed captions are set to CC1, it puts the words on the screen and when set to TEXT it puts a black box in the center of the screen. Go into the set's menu, navigate to the closed captions page and set the captions to OFF.
Posted on Aug 18, 2007
Thank you so much!!! Turn off Closed Captions everyone in the whole wide world!
Posted on Dec 07, 2009
Turning off the closed captions worked
Posted on Jan 23, 2009
Awesome. Changing closed capture from TEXT to CC1 did the trick. THANK YOU!
Posted on Jul 02, 2008
I was having the same problem when my sons were trying to play XBOX, big rectangular black box - your recommendation fixed what was sure to be a long, drawn out troubleshooting process. Thanks!
Posted on Dec 22, 2007
I also, for months thought it was the provider or hd thing, was about to hook up a converter box as a last "hope" w/ time to spare, then thought of "google"! Thanks to both:)
Posted on Dec 13, 2009
Again, I am as grateful as everyone else!!!! After 3 years of on and off black box it is GONE!!!!!! THANKS
Posted on Aug 04, 2010
Problem for Hitachi 53 in. Rear Projection Television
my tv i have had for 8 yrs all of a sudden it started to make a blurr vision of red it like red blur that make the station look like 3 d any clue what part is bad please email to firstname.lastname@example.org thanks
Posted on Mar 19, 2010
Finally the BLACK BOX OF AGONY is GONE!!!! Thank you for the advice! At first I thought it was our cable provider that was making these caption BOX show up... then after reading the forum I realized it was the TV itself and not our provider. Thank you.
Posted on Oct 23, 2008
Thanks for the help! This ended a lot of frustration
Posted on Aug 23, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Can't get rid of black box
You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.
Posted on Feb 17, 2009
Tips for a great answer:
Jan 01, 2010 | Polaroid Televison & Video
Jun 15, 2009 | Hitachi 50UX57B 50" Rear Projection...
May 21, 2009 | Sharp XG-E3500 Multimedia Projector
Feb 19, 2009 | Zenith C27A24T 27" TV
Feb 17, 2009 | Hitachi 50UX57B 50" Rear Projection...
Dec 01, 2008 | Toshiba MV13L2 13 in. TV/VCR Combo
Nov 18, 2007 | Emerson EWC19T3 19 in. TV/VCR/DVD Combo
Dec 28, 2006 | Sharp VC-A410U VCR
Oct 13, 2014 | Hitachi 50UX57B 50" Rear Projection...
18,793 people viewed this question
Usually answered in minutes!