Question about Apple iPod MA446LL/A MP3 Player

26 Answers

Ipod won't sync to Itunes

Hello, I am having an issue with my Ipod. It gives me an error code when I plug it in saying that it cannot sync because the files or directory has become corrupt and unreadable. Someone on the Apple site suggested (to someone else with a simular issue) that this could be caused by locked files in the directory. I am good at following step-by-step instructions, but have no clue how to even access this directory so I can *see* if anything is locked. Any ideas? Thanks!!

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  • 57 more comments 
  • misalou Sep 01, 2007

    I see a post, but no solution??

  • misalou Dec 18, 2007

    Well, I did what you said to do (which I swear I had done before)...and I also deleted another music program off my pc..and it worked!!!



    I am now listening to my Ipod again after nearly 4 months of silence!



    Thank you, thank you, thank you!!!

  • kelonia Jan 14, 2008

    i have the same problem, what should i do???

  • bobbowen Feb 22, 2008

    am having an issue with my Ipod. It gives me an error code when I plug it in saying that it cannot sync because the files or directory has become corrupt and unreadable.

  • Anonymous Feb 22, 2008

    hi my ipod doesn't sync any music. it sometimes doesn't say "do not disconnect when I plug the USB cord in my computer. what do I have to do to get my ipod to work??

  • Anonymous Mar 11, 2008

    the screen for syncing doesn't even come up anymore. I've just added a bunch of songs to my library but when I press file and look at the item listed "sync IPOD" it is not highlighted therefore I can't sync. Please help!!

  • shnbenedict Apr 04, 2008

    Ipod wont sync w/ itunes?

  • Bryahfire May 10, 2008

    when i plug my ipod nano into my pc it wont sync. It says it cant find the files or something? Ive tried heaps but its not working.Help!

  • jimbo77 May 10, 2008

    i installed itunes v 7.6 recently, i then tried to sync my ipod, but, i keep getting an error message saying that my ipod cant be synced as the relavent files are missing! what shall i do. i noticed that someone else had the same prob and they managed to fix it......

  • erinkirby May 31, 2008

    Everytime i try to sync my ipod is says that it does not have the files necessary to sync it.

  • kpi1630 Jun 22, 2008

    whenever i plug my ipod in the itunes page freezes and when i unplug it an error code shows up. my ipod is music-less and it sucks.

  • Sabra66 Jul 03, 2008

    Can't sync ITunes with IPOD mini. authorized computer, tried all and manual and neither works. ITunes says my programs are current.

  • mgcampbell Jul 04, 2008

    I have an ipod nano and when I connect it to sync, my computer recognizes the hardware, but itunes doesn't show the ipod icon and doesn't recognize that the ipod is connected. I've tried everything, even being on the phone with numerous apple people. I have the current verison of itunes, also. Any suggestions?

  • Hollister12 Jul 30, 2008

    Ipod 5th Generation Will Not Sync With My Ipod Ive Tried Restoring It And Putting Into disk Mode And Restarting it and Itunes is saying that is it corrupted and try to Disconnect and Reconnect The Ipod I Need Help!!!!!!!!!!!!

  • hjocho Aug 13, 2008

    Plugged in to computer to sync and message Do not disconnect stays indefinitely have tries updates and repairing files but no change

  • NHugsnkisses Aug 16, 2008

    okayy i hav had this problem for like everr

    itunes doesnt want to schycronize songs

    into my ipod wen i plug it into the computer

    the ipod charges but nothing happens the computer

    doesnt seem to make a change neither does itunes wat

    should i dooo???

  • rusty138 Aug 17, 2008

    My Video 30GB iPod won't sync to Itunes...I updated iTunes,Windows and Microsoft on my PC. All went well but still get "error message -69" when trying to sync iPod.

  • bigobi1809 Aug 18, 2008

    Same Problem, but no solution is posted

  • In Aid Aug 22, 2008

    My iPod has been on sync lock for about 3wks now and I have tried everything I can possibly think of. I've tried formatting it and even automatically syncing it but the problem persists.



    Anyone got any idea?

  • Anonymous Aug 29, 2008

    i plugged my Ipod into my computer and went to add songs onto it. when the songs added and i ejected my ipod the whole thing was wiped :|. including my itunes library. now when i plug it in itunes wont recognise it.

  • Anonymous Sep 05, 2008

    my ipod wont sync

  • depre1pj Sep 08, 2008

    Hello,

    I am having an issue with my Ipod.
    It gives me an error code when I plug it in saying that it cannot sync
    because the files or directory has become corrupt and unreadable, or do not exist.



    I
    am good at following step-by-step instructions, but have no clue how to
    even access this directory so I can *see* if anything is locked.

    Any ideas? Thanks!!

  • Anonymous Sep 12, 2008

    i tried to sync my ipod but it keep saying "the ipod "hp ipod can not be sync,the required disk can not be found" and i'm sure i didn't required any disk.

  • Anonymous Sep 17, 2008

    my ipod will sync with itunes, as far as play counts, but new songs, and video wont sync with my ipod

  • dradlover12 Sep 17, 2008

    ok mine just wont be read what do i do
    '


  • lalabambizam Sep 30, 2008

    my ipod wont sync when i connect it to the computer



  • jiosorio6 Oct 28, 2008

    ipod will not sync with itunes

  • heideisland Nov 07, 2008

    I plug in my iPod to iTunes and it does not sync. I hear the notification via the little bell telling me that I have plugged in new hardware but the option to sync the iPod is not active in the file directory. What is wrong?

  • Anonymous Nov 23, 2008

    bfx

  • kissmylipss Nov 28, 2008

    my ipod will not sync.

    it's like itunes isnt even picking it up..



    it still charges perfectly though.

    but even if i look under file to sync my ipod maually

    it just isnt there.



    i wont pick it up.



    i really need help.

    fast, i miss my ipod

  • vaughanois Dec 05, 2008

    I have a 3rd gen 20Gb ipod and recently it has failed to Sync with ITunes. I ended up restoring it to factory setting which it did ok. It appears as my IPOD on my computer but is now not seen at all by ITunes. All the factory setting are there and it charges fine. Can you suggest what to do please?

  • ap2v Dec 11, 2008

    my ipod will not sync in fact itunes isnt even picking it up..but it's still charging!?

  • Anonymous Dec 11, 2008

    ipod will not sync with itunes

  • dhanson92 Dec 12, 2008

    where is the solution that worked for misalou? how do i see the solutions?


  • Anonymous Dec 19, 2008

    im having the same problem

  • suerowe Dec 30, 2008

    my itunes screen turns pink and my ipod wont sync

  • Anonymous Dec 31, 2008

    I have an iPod Touch and it won't sync with iTunes. It wont even show up on My Computer.

  • Anonymous Jan 08, 2009

    i didn't eject i just unplug it, and it said it is corrupted

  • Anonymous Jan 17, 2009

    iTune screen turns pink and the List on the left turns dark blue.

  • whlennex Jan 24, 2009

    I have the same issue, what is the fix?

  • greekhikers Jan 30, 2009

    Hello I have a Ipod Nano 4gb and although my computer recognizes that it's connected, itunes will not. I have the songs downloaded but I'm unable to tell itunes to update my ipod.



    I've been trying to figure this out for 2 days now, if ANYONE can help I'd be extremely grateful!!!

  • bayleeonna Feb 11, 2009

    Ok i plugged my ipod in and it popped up cant syncronize unknown error -49 what to i do?

  • tara_duncan0 Feb 15, 2009

    Same problem... what's the fix?

  • Anonymous Feb 21, 2009

    Hiya, also have the same problem, i've downloaded songs to itunes, however itunes tells me that it can't detect the ipod...any ideas as i'm loosong my mind !!

  • Anonymous Mar 05, 2009

    the ipod "---"'s ipod cannot be synced the required disk cannot be found

  • Anonymous Mar 15, 2009

    i pod will not sync. file cannot be found. down loaded new i-tunes. still my ipod says connected but cannot access i pod on left hand column.

  • Anonymous Mar 16, 2009

    I used to sync my music from my play list then restore it and again sync it but all of a suddent did.'t sync no more I was wondering if you can help me

  • Anonymous Mar 21, 2009

    Ok, my iPod is plugged into my computer.
    But the "Sync iPod" button is blocked.
    HELP ME

  • Anonymous Mar 27, 2009

    my ipod won't sync with itunes. This is after i reset it to the original settings. I am running windows xp. The error message reads that the required disk cannot be found.

  • Anonymous Mar 28, 2009

    My iTunes will not read my iPod but I can't reset my iPod because I don't have my music anywhere but my iPod.

  • Anonymous Apr 05, 2009

    i plug my ipod in and wanna put more songs on it and when i go to sync it where im supposed 2 click inst highlighted to click on it. I have deleted itunes installed it again restarted my computer and every thing i can think of.... eather im computer retatrted or its something really confusing

  • orionwolf_94 Apr 06, 2009

    whenever i plug my ipod into my cpu after like 5 seconds it automaticlly ejects anddiconnects and whenever it does stay connected it never syncs the songs n the itunes or sync at all what the deuce is the problem i just got it yesterday and its alredy crapped out (sunday april 5)

  • jprice667 May 02, 2009

    identical to op's problem, the computer won't find the device, it won't sync, etc.

  • morris027 May 05, 2009

    i have the ipod apple 30 gb classicand i cant get it to sinc to itunes

  • Anonymous May 07, 2009

    mine won't since too...i can't connect to the net so I have no other option...please help me!

  • Anonymous May 12, 2009

    my ipod will not sync the music. when i pluq it up to the computerr, it fails to sync it, it does reconize it but the music fails to transport itself to my ipod.

  • Anonymous May 16, 2009

    my ipod say connect to computer to restore but computer won't recognize

  • Anonymous May 24, 2009

    I've been trying to sync but keep getting the message: Attempting to copy the disk "my ipod" failed. The disk could not be read from or written to. HELP.

  • nrpittman30 Sep 11, 2009

    i bought a fke ipod itouch and i am having trouble downloading to it. does anyone now how? i would appreciate any advice. Thanks

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26 Answers

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THE SOLUTION IS EASY, REBOOT YOUR IPOD! IT WILL WORK! I JUST SPENT DAYS GOING CRAZY ABOUT THIS!!! I CALLED APPLE TWICE AND THEY TOLD ME TO REINSTALL AND UPDATE BUT I DIDN'T DO ANYTHING..
THEN I FOUND SOMEONE WITH THE SAME PROBLEM AND ALL THEY DID WAS REBOOT THEY'RE IPOD. HOLD DOWN THE MIDDLE AND MENU BUTTON ON YOUR IPOD, GIVE IT 10 SECONDS, LET IT BREATHE AND THEN PROCEED TO HOOK IT UP TO YOUR ITUNES(RESTART YOUR ITUNES AS WELL)... VOILA IT SHOULD WORK AND SYNC...

Posted on Oct 24, 2008

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I know how to sync my ipod, but the only thing is, until a couple of days ago everything was fine. But now whenever I go to "File" to select "sync ipod", then it's always faded! How do I fix this?? Someone please help me. The computer doesn't recognize my ipod when it's plugged in, and my ipod doesn't recognize that it's plugged in. I can't transfer any songs from itunes, so someone help me, please!!!

Posted on Jan 01, 2008

  • Anonymous May 06, 2008

    I'm having the same problem. I pressed and held the menu and center that last time I had it, and it worked. But now the iPod logo won't even show. What's wrong with my iPod??

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I can't sync songs to my i-pod on itunes can u help me plz this is driving me nuts

Posted on Mar 30, 2008

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For anyone having trouble with the sync to ipod not working try this......... when you plug your ipod in be sure to check your "my computer" section and see if your ipod is registering to your computer. if it is then remember the drive letter (D:/, E/: etc...)
then go to itunes and go to the file menu and hit export library and select the drive letter that your ipod registered under.

Posted on Feb 10, 2008

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Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.

Posted on Sep 20, 2007

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Use winamp instead of itunes. Download apple ipod plugin. Then I use this program to sync all of music, podcasts, and video. It works better then Itunes. I don't get anymore errors trying to sync files or that can't write to disk.

Posted on Oct 23, 2008

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I had the same problem and tried most of the solutions with no luck. When I tried to "sync" I kept getting the "69" error code about midway throught the process. I noticed that it kept coming up on 1 certain song everytime on my library. So I just went into the library and found that song and "deleted it" and the next try on syncing it worked and recovered all my songs. Prior to doing that I did reset my ipod and checked manually manage songs prior to syncing it again. I had gone weeks with half my library and was about to give my 30gb away. At least that is what worked for me !!! Try any or all of the solutions on this site...APPLE Support was NO HELP at all !!!

Posted on Oct 23, 2008

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ITS EASY JUST CLICK ON THE MUSICK ON ITUNES AND LEFT CLICK ON IT AND DREG IT TO YOUR IPOD IT SHOULD SAY HAW MANEY SONGS OR APS ECT.. AND THE IPOD SIGHN SHOULD TURN BLUE RELISE THE LEFT BUTTON AND THEN IT WILL SYNC HOPE IT HELPS :) ;..;

Posted on Aug 12, 2010

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I get message that usb port not recognized or no drivers for this storage device. kindly solve this issue as i am going nuts over it.

Posted on Jan 22, 2008

  • Peterpatrick Oct 20, 2010

    I had that exact same problem it drove me nuts for months i scoured the web looking for answers did everything apple recommended. Sometimes it not as simple as rebooting or reinstalling your ipod it may be a hardware problerm with your computer.I reinstalled and rebooted my ipod several times i re did all my usb drivers reinstalled itunes several times and everything else i could find or think of, then i changed my hard drive thought "hey maybe my hard drive is going bad or corrupterd or somthing" cause i was @ my wits end then got my new 1tb hard drive.Then installed windows still found myself in grief and extreme frustration when the "device is not recognized or supported if this keeps occurring replace device" poped up, then i noticed my ipod wasn't being charged or even recognizing it was being pluged in so my power supply was my next culprit cause i found my computer turning off while i was in the middle of something latter on down the line. I changed it and am now a happy owner of a 120 gig classic that works and my new 32 gig ipod touch so my problem was the power supply but your could be something different.

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Ok, my iPod is plugged into my computer.
I do what I normally do, I out the songs i want on there.
But the "Sync iPod" button is blocked.
HELP ME!

Posted on Jun 13, 2008

  • yola214 Jun 13, 2008

    thank you so much pyroman6x9x9

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This won't work for everyone, but for anyone who happened to have set their computers (using msconfig) to run vital processes only, set it back to "enable all" and try again. That's what my "problem" was

Posted on Nov 22, 2010

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I've just recently downloaded lime wire then soon after downloaded a few songs and then came across downloading an album.
after waiting FOREVER after the album was done downloading i clicked to listen to a song took it straight to my itunes and it didn't catch.. i thought oh well it doesn't work i guess ill delete everything and when i wanted to sync my ipod it gave me an unknown error number of 13019 tried everything that might help it sync again but nothing works :/
what should i do?

Posted on Jun 22, 2010

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Ipod has a blank blk screen i cant do nothing when i press the middle button it says connect to itunes but when i do i still cant do nothing. What do i do

Posted on Sep 23, 2009

For me it was just my IPOD cable

Posted on Sep 14, 2008

I GOT IT!!
follow these steps:
1- select all songs/movies/etc
2- drag them onto yur ipod in the left hand corner ("someones ipod")
3- then itll sync automatically

Posted on Aug 28, 2008

Http://support.apple.com/kb/TS1369?viewlocale=en_US
this fixed it for me =]

Posted on Aug 01, 2008

HELP ME!!!!!!!!!!!! ok so i press "sync ipod" and it says its syncing...but the songs never show up on my ipod! am i doing something worng???

Posted on May 07, 2008

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BBHGVGNFT

Posted on Apr 27, 2008

You have to click manually manage music and videos. Then you highlight all ur songs and put them onto ur ipod

Posted on Jan 04, 2008

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So wads the solutions???

Posted on Oct 07, 2010

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When i try to sync my ipod i get the error 13019 message

Posted on Sep 26, 2010

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  • 108 Answers

ALWAYS try to restore your ipod in 'disk mode' if all else fails.

http://www.ipodrefresh.com

Posted on Oct 01, 2008

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Omg Nirmal Mehta! Thank-you sooo much it was my usb port the whole time

Posted on Mar 18, 2008

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If anybody is still having this problem, you might want to make sure that when your ipod is connected to your computer, make sure the drive # is R,S, or T. You can do that by clicking on my computer.

Posted on Apr 08, 2010

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Hi ive done the resetting couple of times. hav also restore to factory setting, but still it ends up flashing withe the apple sign. Please help me .

Posted on Dec 05, 2008

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My Ipod says I am missing a file eveytime I go to synce and my i tunes - which I have unistalled and re downlded several times keeps closing due to an errror each time I try and click to see my music it always opens to my movies ....

Posted on Oct 01, 2008

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Posted on Jan 02, 2017

Gregg Thorn

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SOURCE: Ipod won't sync to Itunes

maybe - just maybe - if you plug it into your computer and then, if a mac, do the 'get info' bit and look for the info regarding if a file or device is locked.

Posted on Jun 13, 2008

ThaMp3Doctor

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SOURCE: Ipod won't sync to Itunes

Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

Posted on Sep 19, 2008

seaniepie

Sean Cole

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SOURCE: Ipod won't sync to Itunes

Because you have all your music already backed up onto your pc you can safely erase your ipod. Have you already tried to do a restore on it yet. To do this connect the ipod to the pc and in itunes on the ipods main screen click the Restore button, then choose the bottom most option if it gives you any. If it says to erase the device anywhere, all the better, select that one.

If that doesn't work, assuming you're on a pc and not a mac, open 'My Computer', right click the ipod, select 'Properties' then erase it as you would any harddrive. Once you have done either of these you can resync it in itunes.

All the best
Sean

Posted on Dec 21, 2008

Anonymous

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SOURCE: Ipod won't sync to Itunes

you should have updated your ipod software in piracy please try to load an original one

Posted on Mar 02, 2009

Anonymous

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SOURCE: Ipod won't sync to Itunes

I have had the same problems, did all types of restores, formatting, downloading itunes and nothing has changed. I went through about 5 ipod classics because of this problem, Apple could not help me on bit. I later on found out the problem.... My case for the ipod had a magnet inside it which messed up the hard drive causing me to get all types of errors when i tried to sync it or just tried to listen to it. Hope this helps.

Posted on Jun 17, 2009

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1 Answer

Error code 1140


Yes, I have had this problem. First, I would disable the automatic sync with the iPod and ITunes. You can do this by going into preferences in iTunes. Download the latest version of iTunes by checking for an update. Then click on your iPod in iTunes and restore the iPod to its original setting. This will erase the whole iPod. Then you can sync it with iTunes again. That should fix the problem.

Jul 09, 2012 | Apple iPod nano

2 Answers

Ipod won't sync to Itunes


Does your ipod actually work or no?
if it works put it in disk mode by pressing the menu and center buttons and holding until the apple appears and switching to the center and play buttons and holding until the check mark appears.

then plug it in the the usb and see what happens.
if it mounts to itunes try and restore. if not go to my computer and see if it is there. if so right click on the drive and format...not quick format use full format.
then repeat the steps before until you get it mounted.
more than likely you have a virus and the virus is not letting the restore program delete it.

May 20, 2009 | Apple iPod classic MP3 Player

1 Answer

Ipod won't sync to Itunes


you should have updated your ipod software in piracy please try to load an original one

Mar 02, 2009 | Apple iPod nano

1 Answer

Ipod won't sync to Itunes


Because you have all your music already backed up onto your pc you can safely erase your ipod. Have you already tried to do a restore on it yet. To do this connect the ipod to the pc and in itunes on the ipods main screen click the Restore button, then choose the bottom most option if it gives you any. If it says to erase the device anywhere, all the better, select that one.

If that doesn't work, assuming you're on a pc and not a mac, open 'My Computer', right click the ipod, select 'Properties' then erase it as you would any harddrive. Once you have done either of these you can resync it in itunes.

All the best
Sean

Dec 21, 2008 | Apple iPod touch

1 Answer

Ipod won't sync to Itunes


When you wiped the old computer and then reconnected to the new computer, it reformatted the player, causing data corruption. I would try all five of these suggestions, but first try uninstalling and reinstalling all Apple/iTunes software: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

Sep 08, 2008 | Apple iPod nano

1 Answer

Ipod won't sync to Itunes


Hey try plugging in your ipod and then go to the ipod thing and hit restore ipod and then once it is done then try to sync your ipod

Sep 08, 2008 | Apple iPod nano

1 Answer

Ipod won't sync to Itunes


Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

Sep 07, 2008 | Apple iPod nano

1 Answer

Ipod won't sync to Itunes


give it a soft reset if this is not solve the prob

give it a firmware upgrade
u can find the upgrade tool and the F/W

on ur website support area

plaese rate this post!!

Aug 18, 2008 | Apple iPod nano

1 Answer

Ipod won't sync to Itunes


maybe - just maybe - if you plug it into your computer and then, if a mac, do the 'get info' bit and look for the info regarding if a file or device is locked.

Jun 13, 2008 | Apple iPod nano 3rd Generation

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