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LG French door bottom freezer unit is only 5 years old. Bottom freezer suddenly not keeping food frozen. Ice cubes are melting, ice cream is soft, and there is water on bags of frozen food in top basket and bottom of drawer. Have always had refrigerator and freezer set to #4 since day one with no issues. Recently bumped freezer setting to #5. Was fine for about a week. Now the problem has arisen once again. Slider tracks in freezer compartment are covered with ice making freezer drawer very hard to open. Lots of frost on back of inside of freezer compartment. My freezer is not overfilled and has never been. Only two people in household. Refrigerator seems to be fine at the #4 setting it has always been on.

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  • Refrigerators Master
  • 4,656 Answers

You have a defrost condensate drain blockage where all the water from defrost remains inside the freezer compartment and causes the symptons you are having. I cannot tell you how to remove every model numbers freezer rear panel but I think that if you study over my link here=> Leaking Refrigerators and this link HERE you will get an idea of what to do. I am here to answer any questions, Sea Breeze

Posted on Aug 09, 2013

  • John Tripp
    John Tripp Aug 09, 2013

    This problem could be a sign that the start relay and run capacitor may be bad causing the compressor to stop and start. That can be the same symptoms as you mention in your post. Only slight difference.. JT

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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catriver

Ron Marek

  • 878 Answers

SOURCE: Icemaker issue: cubes melting at the bottom causing water leak out the front

J, sounds like your dispensor flapper is not closing properly and you are drawing warm air up into the ice bucket. This model had an issue where the flapper pin holder was part of the housing and would break off. They have a kit now that fixes that problem. The only other thing it could be would be low freezer temps or it's staying in defrost too long. With out being there, I would start with the dispensor flapper. Check it out and post back.. Catriver.

Posted on Apr 22, 2007

David Coomer

  • 1073 Answers

SOURCE: Icing up in bottom of the freezer

machine has a defrost issue, defrost mi metal or defrost timer

Posted on Apr 12, 2008

IFIXALL

Archie Ferrarini

  • 869 Answers

SOURCE: We have a Whirlpool gb22dk

1st.Check the freezer door gasket for any place it maybe torn or not making a 100% seal when you close the door.That would make temperature drop. 2nd.take off bottom kick plate so you can look under the refrigerator.Using a flashlight make sure there is not alot of lint / dust stuck on the coils .If there is remove it carefully and you will see temperature lower. PLEAS RATE THIS!

Posted on Jun 09, 2008

woodchuck789

Charles T Nevin

  • 4070 Answers

SOURCE: Our 3 yr old LG Model LFC25760SW French door

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Aug 26, 2009

Anonymous

  • 185 Answers

SOURCE: Everything in the freezer has defrosted

Is there frost on the freezer panel? are the two motor and compressor running (freezer motor and condenser motor)? find this out 1st. this is nothing you did but if you are not mechanically incline at this point only a frig tech can properly check and tell you exactly what is it. theres are the things it might be...
compressor not working
condenser not running
freezer fan not running
thermostat not sensing temp.
stuck in defrost
heaters on too long
bi-metal shorted
timer not working
now if you paid alot for this frig at least get someone to look at it for a service call ($40-60) if it too high to repair then its time to get a new one

Posted on Mar 27, 2010

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This problem seems to be two sided. A refrigerator defrost it is supposed to take the water from defrost down a pipe located behind the freezer rear wall to a pan below the refrigerator where there is a fan blowing warm air over the water to evaporate back into your home or business. If that drain is blocked your refrigerator will accumulate a large block of ice and frost behind the rear panel of freezer and temperatures will warm considerably in fresh food compartment and freezer. Here is one site I want you to read over=> Leaking Refrigerators Just What may Be Happening and here=> Leaking Refrigerators here is a link to a service manual=> LFX25960xx Service Manual Let me know if this service manual is close enough to your model number. At this point I am looking for air blockage behind the rear panel of freezer. If air is being blocked by ice and frost you can use a hair drier to help speed you up while melting ice. If drain is blocked use whatever you can to open the drain line mentions on the links I sent you to and let me know what is found, Thanks Sea Breeze




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