Question about Hotpoint  21.8 Cu. Ft. Top-Freezer Refrigerator

1 Answer

Freezer not blowing air - bad smell in fridge

A while back I had that my fridge and freezer weren't cooling. I unplugged it and had it open for over 24 hrs then replugged it and it started working.

Around 2-3 weeks ago I noticed some ice buildup in the freezer (on the bottom back wall) The freezer was working sortof (some items refused to freeze)

I just unplugged it again - had it unplugged for over 24 hrs. Now the freezer isn't blowing cold air - the items inside did freeze. and there's a bad smell coming out of the fridge. Also, I had to turn the fridge number up (I believe it's either 6 or 7 - normal is 5.)

Please help. I want to know if I should call a repair guy. how much whatever needs to be repaired cost, or do I need to buy a new machine.

Posted by on

  • Brad Brown Mar 22, 2017

    Hi kiddimom3, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?model number

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1 Answer

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  • Hotpoint Master
  • 12,962 Answers

Your automatic defroster coil is open and needs to be replaced along with the fan in the freezer that blows the cold air around and also blows air into refrigerator.

Bad smell down below is food rotting in that section because it is not cold enough.

Posted on Mar 23, 2017

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6 Suggested Answers

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6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

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douglas smith

  • 1462 Answers

SOURCE: FFA60 Hotpoint fridge/freezer Red warning light

if i read the english right, the compressor runs but the freezer fan only runs for a short time. no fan then no cooling. there is a fan stat so that the fan only runs when the evap is down to temp. this may be faulty. also on some hotpoint, the fan switches off when door opened. check door switch operating ok. this may also explain problem with fridge lamp

Posted on Mar 31, 2007

KOakaKO

Kevin Omel

  • 135 Answers

SOURCE: Fridge Smell

Wash it out with bleach. Nearly always solves this problem.

Posted on Aug 02, 2007

Anonymous

  • 1 Answer

SOURCE: Hotpoint Fridge Freezer FF187e - 3 lights flashing

Thanks to this site and previous writers - my fridge freezer is working fine now.

My freezer was working normally but the fridge did not at all.I opened the back of the freezer section to reveal the filament all iced up as previously recommended ( many thanks) -rememeber there are 2 white covers to remove. PlEASE DO NOT chip away the ice as you will accidently chip the metal and break the filament . I did that once with another freezer and gas came out and therefore broke it- be patient and safer and use a hair dryer.

I am month 8 of 12 month warranty- should i contact hotpoint and complain what seems like a design fault? i would recommend feedback.

Posted on Apr 17, 2009

4stevetaylor

  • 62 Answers

SOURCE: Freezer and fridge are not cooling but we hear the sound of the refrigerator

your defrost heater or timer is not working . rotate you defrost timer until it clicks and check if its is defrosting if it is let it defrost for about 10 mins and turn the timer some more to take it out of defrost. replace timer

Posted on Jun 02, 2009

mgprice

Mike Price

  • 744 Answers

SOURCE: fridge/freezer cooling inefficiently

Either the repair guy did not wire up the heater correctly or he replaced the wrong part, if the heater was good it was likley to be the defrost thermostat...I would call the repair guy back to check.

Posted on Jun 23, 2009

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1 Answer

My GE model GSH25JFTCBB side by side is not cooling in the fridge side. Freezer seems to be doing fine. What could be wrong


you could have a defrost problem,a bad damper,bad computer board.first thing,open the freezer door,do you hear the fan blowing in there?you should,if not the evap fan motor is bad,if it's blowing touch the back inside wall of the freezer to see if any frost or like snow is on it,from the bottom up in the freezer remove the second bin of food and touch the back inside wall with your hand,if it has frost or snow you have a defrost problem,bad defrost thermostat,heater,sensor or board,if there isn't anything on the wall then you have a bad damper,all that happens is the evaporator coil in the freezer gets cold,then the evaporator fan in the freezer blows the cold air over into the fridge section,you have a damper in your machine that opens and closes when it's cold enough or when it needs to get colder,the door on the damper isn't opening to let the cold air in when it calls for cold air.if you can write back and let me know what you find and hopefully we can get it fixed.

Sep 15, 2012 | GE Refrigerators

1 Answer

I have a maytag fridge (freezer on bottom) the fridge is not very cold. freezer has started to get ice near the door opening in the last week.


if you see ice near the door the door muat not be closing all the way or the gasket could be ripped,ice will form where warm and cold air are mixing together,did you remove any of the shelves or baskets in the freezer or in the fridge?i've seen people clean out the fridge and the shelves weren't put back in correctly keeping the door open,check that or food packages that might be hitting the door,when the warm air gets in it usually freezes the air ducts,this is why the fridge is warm,all that happens is the evaporator coil in the freezer gets cold,the evap fan blows the cold air from the freezer into the fridge section and then it returns through other air ducts so if warm air is getting in it will freeze up the air ducts,you can try shutting down the machine or unplug it,remove the food from the freezer and with a hair dryer hit the back inside wall of the freezer,blow the air up into the vent holes in the back wall,if you see water dripping down through the slots you have ice up in there,keep blowing the hot air up into the holes until you don't see any more water dripping,if you can remove the ice maker and remove the back inside wall of the freezer would be better.first check the freezer back wall to see if there's any frost or like snow on it,if so you could have a defrost problem,bad jazz board,this is the computer board that's behind your digital controls in the fridge section,bad defrost thermostat or heater,also do you mean the floor of the freezer has ice on it,you could have a blocked drain in the freezer.write back with more info and let me know what you find and hopefully i can help you better.

Sep 05, 2012 | Refrigerators

1 Answer

I have a dometic rv fridge, the freezer works not the fridge


you have to send the brand name and model number so i can help you.all that happens is the evapcoil in the freezer gets cold,the evap fan motor blows cold air from the freezer into the fridge side,depending on your model you could have a bad damper,this is a door that is in the fridge section,it opens and closes letting the air come in,try this,open the freezer door,if you don't hear the fan blowing you could have a bad fan motor,also touch your hand on the back inside wall of the freezer,if you have frost or like ice on the back wall you have a defrost problem,ice is biulding up on the coil and the fan can't blow the air over to the other side..if you need more help,do these tests and send the model number off of the machine and brand name,side by side or freezer on bottom,open the fridge door,look up on right hand side wall near ceiling or on ceiling,freezer on top look on left side in fridge section.

Jul 12, 2012 | Dometic Refrigerators

2 Answers

My kenmore side-by-side refrigerator is less than 4-years old. freezer works but refrigerator stde does not get cold. ice accumulates on lower vent in refrigerator.


all it does is the evap fan blows cold air from the freezer into the fridge section and returns through the bottom air vent,so if there's ice there most likely one of the doors was left open,check the freezer for frozen water droplets on packages or on the walls and shelves of the machine,if you don't see that open the freezer door,if you don't hear the fan blowing you could have a bad evap fan motor.if the fan is blowing in the freezer from the bottom remove the second draw or bin and put your hand on the back inside wall of the freezer,if there's frost or like snow on the back wall you have a defrost problem,bad defrost thermostat,defrost heater,timer or board depending on what model you have,if the fan is blowing and you don't see any problems that i talked about you could have a bad damper,on some machines there's a damper door that opens and closes to let cold air into the fridge section,if it's bad it won't open and no cold air can blow in from the freezer,if you think the door was left open,remove anything that's in the way,in the freezer side and the fridge side,shut the machine down or unplug it and with a hair dryer melt out the ice,don't keep the heat in one place for to long,you can melt the vent if it's plastic or styrofoam,after you think it's melted out start the machine and put your hand up in the left hand corner in the fridge section and see if you can feel any cold air blowing in,there could be ice up there too,next time send the model number so i can look up your model,on a side by side you'll find the tag on the right hand side wall in the fridge up near the ceiling or on the ceiling near the light.hope this helps,if you have another fridge you could move the food and just shut the fridge down with the doors open and let it melt out on it's own overnight.good luck

Sep 05, 2011 | Kenmore Side by Side Refrigerator

1 Answer

I have the refrig where the freezer is on the bottom, the bottom is working fine but the top is not getting cool.


a common problem with bottom mount freezers is the door gets left open,open the freezer door and look at the ceiling,is there ice on it and is there also frozen water droplets on the packages,if so the door was left open,you can shut the fridge down or unplug it,remove the food from the freezer,get a hair dryer and blow the hot air onto the back inside wall of the freezer mostly blow it into the open slots in the back wall,it will melt the ice that's in the air ducts,you'll see water dripping down,when it stops you can start the fridge and stick your hand in the top middle of the fridge section to feel if cold air is blowing in,all that it does is there's a fan in the freezer,all it does is blow the cold air from the freezer into the fridge section,if the door was open the warm air gets in and mixes with the cold air and it freezes up the air ducts and blocking them.if this isn't the problem open the freezer door,you should hear the fan blowing,if not you could have a bad fan motor,also put your hand on the back inside wall of the freezer,if there's like frost or snow on the back wall you have a defrost problem,a bad defrost heater,defrost thermostat or timer or board depending what the model is,but most of the time the problem is behind the freezer inside wall,or depending on your model there could be a damper in the fridge section,if it's stuck closed then the cold air won't blow into the fridge section.so first open the freezer door,listen for the fan,if it's blowing,check for frozen water droplets and ice up on the ceiling near the light and on the food packages,if you see this the door was left open,if the fan isn't blowing most likely it could be bad,then check the back inside wall for frost or snow on it,if there's frost on the back wall you have a defrost problem,most likely it will be a bad defrost thermostat or heater,you'll need to check them with a maeter,hope this helps,next time send the model number so i can look up your machine.

Sep 04, 2011 | Maytag Refrigerators

1 Answer

Refrigerator portion on top does have cooling but freezer on bottom works fine. I have read that the cooling all happens in the bottom and a fan transfers cool air to the the top.


if the fridge part is cool and freezer is fine what problem are you having?is the fridge not cold enough? a common problem with bottom mount freezers is the freezer door doesn't get closed all the way,warm air enters the freezer mixes with the zero degree air and freezes up the air ducts,when you open the freezer door you should hear the fan blowing,if it is check the ceiling in the freezer to see if ice is on it,check the packages for frozen water droplets and stick your hand in the fridge where the air ducts are to see if you can feel cold air blowing into the fridge,if you can't feel air blowing into the fridge,unplug it,open the freezer door,remove the top basket and remove all the food out of the bottom basket,with a hair dryer blow into the back wall into the vent holes and melt out all the ice in the ducts,you'll see water dripping down through the vent holes,when the water stops dripping plug it back in and see if the fan is blowing the air into the fridge.also you can remove the bottom kickplate and you should see a tech sheet in it,read it and it will tell you how to put the machine into defrost,it will stay in defrost for like 20 minutes,you can do this instead of unplugging it, there's a heater that comes on behind the back panel in the freezer,this can help you melt out the ice but if it seems to hard to do just unplug it.

May 25, 2011 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Fridge side not cooling i have unplug for a minute and plugged back in starts fine and then i hear a click sounds like compressior is running but not getting cold


first off what is the brand name and model number?is the freezer cold?if so when you open the freezer door do you hear the fan blowing?all a fridge does is get cold in the freezer and the evap fan blows cold air from the freezer to the fridge side that's it,if you don't hear the fan when you open the freezer you have a bad evap fan motor,but send more info.

Apr 09, 2011 | Refrigerators

1 Answer

Fridge is warm, freezer works.


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

Jul 16, 2008 | Kenmore 18.3 cu. ft. Top Freezer...

1 Answer

Maytag MSD2651HES fridge not cooling freezer works find


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 06, 2008 | Maytag MSD2650HES Stainless Steel Side by...

1 Answer

Freezer working fine, but no cold air to fridge


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/control unit
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Jun 29, 2008 | Whirlpool GB9SHKXL Bottom Freezer...

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