Question about Kenwood DNX8120 DVD Navigation Receiver Car Video Player

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Kenwood DNX8120 can't acquire satellite signals

Went thorugh intial set up, tries to acqure signals for about 5 minutes, then says "trouble finding signals". No trouble shooting assistance in the Kenwood instruction manual.

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Check your antenna for a kink. Honestly I have seen the gps antennas on all indashs go bad very easily. Just check that make sure your good. If not you can try resetting the unit with the little reset button on the face.

Posted on Apr 07, 2009

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My navigation icon is dark and do not work .what can be the problem and where can I download the maps


  • If your device is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the device is powered on and outdoors with a clear view of the sky, this should not take more than 3-5 minutes.
  • If your device does not have full view of the sky while placed in the car, it may not acquire satellites properly. For best satellite acquisition, mount the device on the windshield or dashboard.
  • If your device has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites.
  • If your device is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your device or you have performed a master reset, your device may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your device has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the device receiving signal, your device may need an external antenna in order to acquire satellites.
    • If you suspect this to be an issue, try taking the device outside of the vehicle with a clear view of the sky for 3-5 minutes so that the device can acquire satellites. If your device loses satellites once moved back into your vehicle, you will most likely need an external antenna

May 19, 2015 | GPS

1 Answer

My brand new 2136T-LM displays my location as somewhere in California. I am in Lewiston, Maine. I drove around the block; according to my Magellan, I am still in California.


You need a lock on satellite signals in order for the unit to know where you are. Turn the unit off and back on, if its the first time acquring satellites for the unit, go outside away from tall buildings or trees and let it sit still while it acquires satellites for the first time. It can take anywhere from 1min-15 minutes.

Sep 25, 2011 | Magellan GPS

1 Answer

Why my location is always in chicago IL i'm in hawaii n i'll use in hawaii Also I can get signal at all...... I just purchased from sam's club. help me.


As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.If your unit has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites.If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.*Note: Some units may not be compatible with an external antenna. Please check the Compatible Devices tab on the external antenna's page to see if your unit is listed. OR I set up this link that will take you to ensure that it has the latest version of operating software http://www8.garmin.com/products/webupdater/howtoinstall.jsp

Sep 11, 2011 | Garmin nuvi 1490T GPS Receiver

1 Answer

I have a Garmin Nuvi 300 model and from last few days its not picking the satellite signals when I open the antenna, it keeps saying searching for satellitie signal. What could be problem & can it be...


Hello there,
As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes. If your unit has not been used for an extended period of time (more than a month), it may take 3-5 minutes to acquire satellites. If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal. If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased. If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions. If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites. If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*. If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Compatible Devices tab on the external antenna's page to see if your unit is listed.
Hope this was helpful to you. Goodluck Elect_Comp

Sep 01, 2011 | Garmin GPS

1 Answer

I have a garmin 260 and lately when I turn it on it takes a very long time to acquire satelites.


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.

Jan 16, 2010 | Garmin nuvi 260W GPS Receiver

1 Answer

Slow on picking up satelite on nuvi 260w


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
*Note: Some units may not be compatible with an external antenna. Please check the Products tab on the external antenna's page to see if your unit is listed.
Good Luck. Did this help?

Dec 03, 2009 | Garmin nuvi 205W GPS Receiver

1 Answer

While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Nov 12, 2009 | Garmin nuvi 250 GPS Receiver

1 Answer

Nuvi350 doesn't locate any satillites. What can I do?


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jul 11, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Brought my NUVI from NY to San Francisco and it doesn't locate any satillites. What can I do?


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
Good Luck

Jul 07, 2009 | Garmin nuvi 260W GPS Receiver

1 Answer

Garmin 260w won't acquire satellites


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jan 30, 2009 | Garmin nuvi 260W GPS Receiver

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