Question about OKI C5550N Multifunction Printer - Color LED - 32 ppm Mono - 20 ppm Color - 1200 x 600 dpi - Copier
After several paper jams which I cleared machine insisted that paper jam still existed - I turned machine off for some time and when I switched back on this error message appeared - my laptop also initially appeared to be 'looking' for the driver which is held on it on a file - I directed it to 'look' there and message (on laptop) cleared.
928 - fuser motor lock error
take out fuser and check for paper stuck on roller
make sure roller can move
if roller is stuck or damaged, repalce fuser unit
Posted on Mar 29, 2010
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Posted on Jan 02, 2017
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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