Question about Samsung 24 in. DB5710DT Stainless Steel Built-in Dishwasher
Hello I have a Samsung dishwasher mod.# DMR77LHS that shows error code SE. It just started. Can you help? Thanks, Nataly.
5E code. If your dishwasher has been running fine for awhile then throws a 5E code chances are it could be the pump or a blocked hose or filter but chances are its not. 1. Does the code come on after it has gone through the wash cycle and released the soap dispenser? or 2. Does the code show afer 1 or 10 minutes of running without the wash cycle completing, soap dispenser still closed?
Number 1 is easy to check just diconnect the drain hose and run the hose into a bucket to see if the hose or filter is clogged or pump is working. These machines only use about 2 gallons of water and the pressure is very low its easy to do in a bucket. If number 2 occurs, its not a clogged hose or filter or pump issue the machine is not even cycling.
If number 1 checks out ok you have water flow but shuts down and number 2 has occured, its your Case Level Sensor its the electronic solid state float, DD94-01006A its either sticking due to water impurities or its bad.
Its actually pretty easy to trouble shoot or fix. You have two choices but the machine has to come out. The sensor is located behind a metal plate on the lower left side ofthe machine. You can;t miss it it looks like a float, has a black float inside a clear plastic housing and some wires going to it. You can pull it out and clean it (The float should go up and down with no sticking at all). Or just buy a new one $35.00ish and put in. Also check the inlet hose to the float make sure its clear and clean DD67-0057A.
There is one catch to this that can cause lots of grief if ANY water at all comes out of the float while changing it. If any water gets in the bottom of the catch basin underneath, the very very sentive probes will detct it and throw a LE code and the washer will not work. that is not a big deal just need to pull the basin off and dry it out. The smallest amount of water can cause the sensors to react since its a protection system.
Samsung dishwashers are very quite and wash extremely well but there technology and engineering sucks along with their warrenty and repair manuals there are no manuals for the home owner or much for the repair guy.
That float will have problems again and again and again either its dirty or broken and will cause another 5E code situation.
Side note; food grinders in a dishasher are stupid! All dishes places in a dishwasher should be rinsed! A domestic dishwasher should not be used as a disposal. It makes your house stink and tons of bad bacteriea will grow in places you do not want it to, not to mention they are not made to work like you would think.
Best dishwasher with the least trouble, easy to fix, easy to dignose, easy to work on, good manuals, few problems, good warrenty, best built, quite running, washes great, very well engineered is BOSCH.
Posted on Dec 21, 2012
Here are the error codes from Samsung's website:
Error Codes If your dishwasher is displaying an error code, please refer to your users manual for an explanation. If you don't have your users manual on hand, you can download it from Samsung's Download Center. To go to the Download Center and download the users manual for your dish washer, click here.
Common error codes caused by installation errors are:
Posted on Apr 15, 2009
Drain error 5E
1. Check whether there is any foreign material in the
Drain Hose. - Remove the foreign material from the Drain Hose.
2. Check the operation of the Low Level Sensor. - See the "9E error".
3. Check the connections for the Drain Pump
connector. - Reconnect the Drain Pump connector.
4. Check whether the Drain Pump coil is conductive.
(Remove the connector before measuring.)
Normal: Approx. 25ohms
- Faulty: Replace the Drain Pump.
5. Check the operation of the Drain Pump Relay
: Check the operating voltage between the white
wire of the Main PBA CN1 connector and the
amber wire of the CN14 connector.
Normal: 120V (while operating)
5-1.Check the operation of the Drain Pump Relay
: Check the operating voltage between the white
wire of the Main PBA CN101 connector and the
amber wire of the CN201 connector.
Normal: 120V (while operating)
- Faulty: Replace the Main PBA assy.
- Normal: Replace the Drain Pump.
6. Check the operation of the Power Relay. - See the "Power Relay error".
Posted on Feb 10, 2011
Instead of pulling the dishwasher out, wouldn't it be easier to go to your electrical panel and flip the breaker for 20 minutes, if you need to reset it?
Posted on Jul 04, 2010
Ok I have a newer model Samsung (DW80F800UWS) and it had the same error code. Same issue as described here but the parts are different on the newer one, This model uses an Optical sensor instead of a float to sense the water level. In my case the sensor is on the right side of the pump housing and accessed from the right side pannel. The part number is DD63-00099Aif you are trying to find it on the parts diagram. Its a clear white round plastic sensor with a black clip holding it in. Believe it or not if it gets too much gunk on the sensor it will false read that there is water in the tub and set a 5E code. Took it out and cleaned it off with paper towel and wham bam thank you mam. My wife thinks I am genious!!
Posted on Jan 10, 2015
My problem was:
1- Little piece of plastic for the tray height adjsutement bracket broken and blocking the discharge pump
2- Drain hose squeezed in the back.
After fixing these 2 issues everything works fine... except I had to repair the tray brackets with tie-wraps....(sic)
It's only 6 years old and the plastic is going to pieces... the dishwasher is self-destructing!!!!
Posted on Oct 25, 2014
Hello I have a Samsung dishwasher that shows error code HE. . Can you help me? Thanks, Daniel
Posted on Apr 12, 2010
Found the problem on my DW80F800 series, after having this error several times, replacing parts, and even redirecting my drain line...
Read the owner's manual, and it says to use .5 ounces of dishwasher liquid. That is only 1 tablespoon, or 15 milliliters.
There are even lines in the fill box inside the dishwasher, 15 milliliters, and 25 milliliters... 15 milliliters is less that 1/3 capacity, and we were filling it all the way up.
So... The problem was too much soap, leading to too many suds, the air in those suds lowered the density of the water so much it messes with the sensors monitoring flow.
Posted on Jan 12, 2016
For what it's worth, I encountered the 5E Error code on my Samsung dishwasher, but the hose was draining water fine, and the pump made noise like it wanted to work, so after lots of searching, some helpful forum posts and YouTube vids, amongst some not so useful, it eventually lead me to disassemble the drain pump assay, pretty straight forward, and accessible in the unit - revealing a lot of gunk and debris. Hmm? Drainage problems? Sure enough when I got to the Bush Filter underneath the Impeller and CaseScroll (didn't know what any of these meant before finding a parts diagram online- link below), noticed that the Disposer Cutter (blade) was broken in half, with half of it nowhere to be seen. Got a magnet retrieving tool with flexible arm (the blade is metal right?) and stuck it down where the water drains out of the pump assay. Bam! The broken piece came right up. It was blocking the drain, causing the Error Code 5E. Ordered the cutter disposer from Appliance Parts Pros for $6 and 2 days later, pump assay reassembled, and dishwasher is running... for now.
Parts diagram and parts at www.appliancepartspros.com for the Samsung dmt800rhw.
Posted on Jan 09, 2016
We found Terry's answer (first one on here). Option 2 was exactly what was going on so we replaced the case level sensor as well as another part that was clearly clogged that we could not get to and unclog. This cost us $200. The dishwasher seemed to be running fine and then the error code came up again.... this time very far into the whole cycle probably only 45 minutes left (guessing on the time). The soap had despensed and dishes were washed. We have also checked if the drain hoses were clogged.... nothing. Is there any other suggestions? I really don't want to keep sinking money into this dishwasher that is only just over 3 years old!
Posted on Apr 15, 2015
Posted on Sep 03, 2013
The best suggestion is to go to Samsung's website, find your model then look at the Trouble shooting tab.
Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.
Posted on Jun 01, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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