Question about Creative Labs Creative Technology Zen MP3 Player
The screen on my zen mosaic MP3 player by creative is illuminated in white but no longer displays a menu. Pushing the reset button does not solve the prob
Good morning, afternoon, evening or night; whatever time of day you are viewing this solution post. Thank you for choosing me to assist you with your problem. You are having a problem with the display of your Creative Labs Technology ZEN Mozaic MP3 Player. The display is showing a white screen and you have tried resetting the device and it still won't better the display? I researched your product and have found a possible solution for you! Posted below is a hyperlink to the Creative Labs Worldwide Support Website. When you arrive at the website, select your category and product, then click next. The next webpage that will pop-up will be your product's support page. It will show a list of knowledge base solution articles, firmware and applications you can download for you MP3 player. Based on my research and your description of the problem, you need a firmware update. Try one of the firmware updates listed on your product's support page. I hope this solves your white screen problem.
Posted on Oct 03, 2011
Try rebooting trough Safe Mode. Turn on while holding Reset and Play/Pause. Option 4 (reboot) should help.
Posted on Feb 08, 2010
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Posted on Jan 02, 2017
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