Question about Samsung WF328AA Front Load Washer

1 Answer

New pump installed, still not working and nd code

I had a problem with the washer stopping and ND code appearing. We cleaned the pump and found no debris or anything stuck. the wheel inside the pump spins fine. I re assembled it but nothing going. I thought the pump was dead and bought a new complete assembly. I installed it and put everything together. again, ND code appears and no pump noise at all. The washer will spin once I remove and drain all the water. I also tried the quick test mode and when I press the signal key to test the drain pump, nothing happens. I hear no pump noise. I don't know what else to look at.

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  • Samsung Master
  • 53,755 Answers

Look at ( have a technician look if you want to save money) at the program board for a problem there

Posted on Apr 25, 2017

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5 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Jeremy Reddick

  • 1902 Answers

SOURCE: Samsung WF317 Front Load Washer code nd

Check the drain pump itself. But at the same time if your clothes are still sudsy it sounds like it is not going through all the cycles. Almost like it is skipping a cycle

Posted on Feb 12, 2009

seth adams

  • 1531 Answers

SOURCE: Silver Care Washing Machine

did you remove the hoses from the pump and look inside the pump.if not you need to remove the pump and look inside it.make sure the electrical connection is firmly in place.them check the hose tha leads out of the bottom of the otter tub and see if there is a piece of clothing or something there.if all this checks out okay replace te drain pump. i sure hope this helps pleases let me knwo how things work for you

Posted on Jan 22, 2010

Chesc

Chesc

  • 59 Answers

SOURCE: Samsung washer keeps reading ND. Have manually

The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

Posted on Jun 07, 2011

kevin_getz

Kevin Getz

  • 1032 Answers

SOURCE: Washer won't drain

ND means No Drain(ing). First check that the drain hose isn't kinked. Then, check to make sure the drain hose isn't pushed so far down into the standpipe that it is sealed closed. If it is too tight in the standpipe, it will create a siphoning effect. It has to sit freely but securely in the pipe.

Posted on May 31, 2012

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Let me explain what the nd on a Samsung washer control panel means exactly. The nd error code stands for No Drain.
When this washer error code comes up the washer will not spin either.

To fix this issue you will need to slide the unit forward to access the pump if there is no access panel on the lower front.
If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise.
If the front panel does not have the access panel the washer will need to be slide forward.
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Put the washer back together and test for proper operation.
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How to fix a Samsung Washernd washer error code. You can make this repair your self and in most cases without parts. Let me explain what the nd on a Samsung washer control panel means exactly. The nd error code stands for No Drain. When this washer error code comes up the washer will not spin either.

To fix this issue you will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.

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1 Answer

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Samsung washer keeps reading ND. Have manually drained the washer, cleaned all the hoses out. Found a coin, removed it, washed a blanket and the washer worked fine. However when doing another load, again...


The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

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