For Whirlpool commercial duty washer, the detergent dispenser has 3 compartments; liquid bleach, detergent and fabric softener.
Where should I add liquid detergent to? (It seems to flow right out of the 'detergent' compartment when I add it in,)
1. level unit. 2. verify dispensor drawer is not plugged with detergent. 3.3.Check water hose, connections and screens in hose for blockage. 4.4.Unplug washer and check mechanical linkage installation of dispensor motor. 5. check continuity from the dispensor motor and CCU connector. 6.Check resistance of dispensor motor. get online diagnostic manual part no. W10207732A to get repair and diagnostic trouble shooting guide. Sounds complicated but is not. Also check for broken or burnt wiring/connections. Unplug and check brainbos for burned circuits/resistors. Also check your grounds. Very critical for electronics to function.
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If the model number you have this question listed under is correct, the Duet dispenser tray is arranged as follows:
1. The LEFT compartment is for detergent. There is a separator guide that needs to stay in place. Place it in the forward most position if using liquid detergent and the aftermost position if using powder.
2. The RIGHT FRONT compartment is where you put liquid fabric softener.
3. The RIGHT REAR compartment is where you add liquid bleach.
An illustration with full explanation is available on Page 12 of the Whirlpool Duet owner's manual. If you no longer have a manual, you can go to managemylife.com and download or print a copy for FREE.
If you have any further questions, or if your model number is different, please post back and let me know. I hope you find this information helpful.
this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
Dont overload machine the clothes wont smell clean.
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle. 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle. 7.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 8.Repeat the cleaning procedure monthly. To maintain the washer freshness: 1.Use only HE High Efficiency detergent. 2.Leave the door open after each cycle to for better ventilation and drying of the washer interior. 3.Use warm / hot water in your machine unless the fabric you are washing requires cold. 4.Use the correct amount of fabric softener. 5.If your laundry room is damp, use a dehumidifier. 6.Clean the door seal of visible residue.
1. Place a load of sorted clothes into the washer. See “Laundry
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.
5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.
The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.
i havnt seen any flashes on this id look closley at what your putting in the washer as there is nothing in the unit its self as far as mfg that will cause this also try this
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the basket
for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow.
3. If stained areas are found, wipe down these areas of the bellows using the following
a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in
1 gallon of warm tap water).
b) Wipe the seal/bellow area with the dilute solution.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry.
e) Please note:
- Do not use bleach at full strength for cleaning surfaces.
- The use of rubber gloves is recommended when cleaning for prolonged
4. To begin the clean out cycle, do the following:
a) Open the washer door and remove any clothing or items from the washer.
b) Be sure door is closed.
c) Open the dispenser drawer and remove the detergent divider from the main
wash detergent compartment. See the Use and Care Guide for instructions.
No additives will be added at this time. You will be required to add them at a
- For Whirlpool Duet, select the “Power” button.
- For Kenmore Elite HE products, move to the next step.
d) Select the “Normal” wash cycle.
e) Select the hottest wash water temperature available, (not all temperatures will
f) Select the highest spin speed available.
g) Select the additional or 2nd Rinse option (if available).
h) Press and hold the “Start” key for 2 seconds. The door will lock and filling will
begin. NOTE: The water will dispense for a moment, then the door will unlock
and re-lock and the cycle will continue.
i) Once the filling has begun again, open the dispenser drawer and immediately
add 1 cup liquid chlorine bleach to the main wash detergent compartment.
The liquid chlorine bleach should immediately flow through the dispenser.
NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of
bleach per month will cause product damage over time. Addition of bleach without immediately
starting the will cause damage to the product over time
5. Once the clean out cycle has begun, allow the cycle to completely run.
6. After the clean out cycle is complete, leave the door slightly open/cracked to allow
for better ventilation and prevention of future odor issues.
7. If you removed the detergent compartment divider, be sure to replace the divider
to the correct position.
NOTE: If necessary, the clean out cycle may be interrupted by pressing the “Pause/
Cancel” button. This will stop the cycle. A “Rinse and Spin” cycle must then be run to
thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage
to the unit and clothing added to the next cycle.
In addition to the clean out procedure, always do the following to prevent future odor
1. Use only High Efficiency (HE) detergent.
2. Leave the door slightly open after each cycle to allow for better ventilation and
drying of washer interior.
3. Repeat this clean out procedure only on a monthly basis, if necessary.
Washer Monthly Maintenance Procedure: This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
remove any clothing or items from washer
CLOSE door (duh)
open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
For Kenmore Elite HE products press a specific combo of buttons.
Select Rinse/Spin program
select low spin speed
select warm/cold water temp.
select 2nd rinse option
push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
The machine will fill and run a short sensing cycle. This will take about 3 minutes.
The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock. -open the door and remove the items from the washer. -continue the cycle by pressing the START button.
NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.
The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.
the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
6. Add liquid chlorine bleach.
If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.
Water will be flowing into the dispenser drawer when the bleach is added ... this is normal.
Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.
8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.
According to my information the dispenser drawer has four separate compartments for adding laundry products to the wash load. These compartments are: 1. Prewash Detergent Compartment 2. Main Wash Detergent Compartment 3. Bleach Compartment 4. Fabric Softener Compartment
Laundry products are diluted and dispensed automatically at the proper time during the wash cycle. The separator in the Prewash and Main Wash Detergent Compartment can be moved to accommodate either liquid or powdered detergents.