Question about LG WM1812C Front Load Washer

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LG WM1812CW washer smell

We have an LG WM1812CW front loader and have been fighting mildewing and smell with it. LG website gave us a canned answer about leaving the door open, wiping out the rubber gasket on the door, running bleach thru the machine etc. We continue to do that but it still stinks! Seems like a faulty design, old top loader didn't have these issues. Anyone else having these problems? I have the same problem and have for a couple of years. I have called LG and they told ME what to do and so on and I have tried everything everyone else has tried except the Tilex. My point is what should we even have to go through this??? I spend 1,300 on this machine and it stinks. My clothes smell and even when they are dry they smell. Now that my warrenty is expired they are telling that they will send me a tech to check it out but I have to pay for it. They offered me no other help. This issue is not reported in the manuel and upon purchase from Sears I was not informed that this could even be a problem. I bought this because I thought I would save money by having an energy efficient machine and now I have worse issues ot deal with. My husband and one of my kids have severe allergies and this is only adding to the list. Why don't we all report them. Strenght in numbers. I have never had to complain about such a problem like this before, so can anyone help??? Where do we complain and how do we connect so we can get this resolved without having to pay more into an appliance that is supposed to make our lives easier not miserable!!

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  • ronia May 26, 2009

    I am sorry I am new to this and I do not know how to respond to MNTECH. Please help....

  • ronia May 26, 2009

    I use Tide he liquid detergent and a liquid softner. But recently, I purchased a tide powder, because it was on sale!! I do clean the filter and the rubber tube at the bottom about once a month.

  • Carl Schulzetenberg
    Carl Schulzetenberg May 11, 2010

    How much are you using per load?

  • Carl Schulzetenberg
    Carl Schulzetenberg May 11, 2010

    Generally, most technicians will not respond to posts which people sound angry and are more likely to take there frustrations on an innocent tech supplying free information, but I'm willing to try to help if you won't throw stones at me.

    First off, can you tell me what kind of soap, fabric softener, or other additives you are using, and how much per cycle?

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  • 8 Answers

Usually caused by doing all low temperature washes. Every 2-months do the hottest wash, with a good suirt of qualuity bleach. Also check the waste pipe of the wahing machine is high enough, so it does not **** dirty water back from the drain.

Posted on May 28, 2009

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Posted on Jan 02, 2017

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I am not expert so I will let you know how this goes as I am trying it tonight. I just need to figure out to how to remove the rubber gasket .. as I see there is actually mold in there.


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