Question about Philips GoGear HDD1830 MP3 Player

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A problem with my philips gogear

) my philips mp3 gogear wont start up it only gos up to the welcome page and then it saids file system error

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For sure, the file system is corrupted and is the cause of your woes. The fix lies with the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.
Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.
If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).
Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.
If you've found this information helpful, please indicate as such.

Posted on Apr 04, 2013

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My philips turns on for a while until i turn it off but then when i try to turn it back on later it will stay a black screen...or it will turn it's self off...full battery...not locked...idfk what is wrong with it....

Posted on May 29, 2009

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Posted on Jan 02, 2017

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I have a phillips go gear MP3 player and when i turn it on it freezes only the words www.phillips/welcome.com screens shows. how to i fix this?


Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

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When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


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1 Answer

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i just re formatted that mp3 player using my computer. I cicked on the mp3 player icon and it said that it wasnt formatted. Although this did erase all my music off of the mp3 player. it works now, and i can always put the music back on there.

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The Philips GoGear's are not compatible with iTunes. You need to download mp3 files or files that are in UNprotected WMA format into the player using Windows Media Player, or else the player will not recognize them.

-Tha Mp3 Doctor

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try to get the latest software updates for your product from the philips website or format the pen drive to another file system

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Uninstall all Philips software and reinstall the clean version from the Philips website.

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