Question about HP LaserJet 5000n Printer

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Paper will not feed

Paper is picked up and stops feeding inside the printer

Posted by Anonymous on

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

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Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 10 Answers

SOURCE: paper feed

Fixing paper feed problems

  • Ifthe printer is not picking up paper, check to see if there is paper inthe IN tray. If there is not, load paper into the IN tray and press thec00153917.jpg RESUME button.
  • Do not load more than 100 sheets of 20-pound paper in the IN tray. The paper stack should not exceed 10 mm or .38 inches.
  • Use the same type paper in the paper tray when you are printing.
  • Makesure that the paper width adjuster is against the left side of thestack but is not blocking the stack. Push in the paper length adjusterto make sure that the paper is fully seated in the printer. Do not pushso hard that the paper buckles.
  • Do not use paper, envelopes, or cards that are torn, buckled, have curled edges, or do not lie flat.
  • Ifusing the IN tray to load several envelopes, push the paper lengthadjuster toward the envelopes until it stops. Do not bend the envelopes.
  • Load only one envelope at a time in the single-sheet input tray and be sure that it is inserted fully into the slot.
  • Use envelopes with square flaps instead of triangular flaps, or tuck the flaps inside the envelopes.
  • Ifthe printer's paper feed rollers become covered with debris (dust orpaper fibers), clean the rollers with a soft cloth dampened with water.
  • Ifthe paper loads unevenly in the printer, one or more of the rollers onthe rear access door is missing. Remove the rear access door and checkto see if all six rollers in the door are present. If any are missing,the door assembly needs to be replaced. This is a customer replaceablepart, number C4557-60076.
  • Ifthe printer does not drop any paper from the wings to the OUT tray,remove the excess paper. The paper stack should not exceed 10 mm or .38inches.
  • Ifthe printer is sending more than a single sheet through at one time,remove the paper from the IN tray and separate any sheets that arestuck together. Reload the paper in the IN tray.
  • Ifthe printer is not ejecting paper, then turn off the printer. If yourcomputer is turned on, turn it off. Then, turn on the computer. Wait afew seconds. Turn on the printer.
    NOTE: If you continue to experience paper feed problems, try other media or paper types. Refer to the User's Manual for supported media types and specifications.

Posted on Jul 09, 2008

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Ajkill

Anand Kumar

  • 2035 Answers

SOURCE: paper feed problem

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck...

Posted on Sep 11, 2008

Anonymous

  • 479 Answers

SOURCE: Mis-feeds paper and thinks it has paper jam

the gears of the printer r worn out and they have hanve lost their allignment settings so this problem.either replace the gears.or the other solution.do not insert the paper in the tray ,keep it little bit outside and hold the end of the paper in hand when you will give a printout the printer will make a noise of picking the paper at that time just push the paper inside and then it will print properly.

Posted on Dec 10, 2008

Anonymous

  • 121 Answers

SOURCE: paper feed

Check tray 1 there should be an arm hanging down in the center of the tray the arm goes thru a slot in the metal plate. This arm moves when you install paper in tray 1. If the arm is missing or not in the slot the machine will think paper is in tray 1 and try to feed from tray 1. You can try changing the paper size setting for tray one to something other than the size in tray 2.

For example If tray 2 is set for 8.5x11 set tray 1 for legal.
The machine should then pull the correct size based on the print job.
Hope this helps

Posted on Mar 04, 2009

Anonymous

  • 40 Answers

SOURCE: hp laserjet p3005dn tray1 manual feed problem

you can choose mp first in "paper handing" printer menu or print tray1 is A4 default in properties of printer software.

Posted on Jul 27, 2009

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85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.

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Mis-feeds paper and thinks it has paper jam


the gears of the printer r worn out and they have hanve lost their allignment settings so this problem.either replace the gears.or the other solution.do not insert the paper in the tray ,keep it little bit outside and hold the end of the paper in hand when you will give a printout the printer will make a noise of picking the paper at that time just push the paper inside and then it will print properly.

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