Question about Cisco 7910 IP Phone
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Posted on Jan 02, 2017
SOURCE: cisco ip phoe
Is the phones registered to CallManager or CME?
if CM, then it could be because of partitions and Calling Search Spaces. PTs are placed on the line and are restricted by CSSes. http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a03ptcss.html#wp1020642
If it is CME, then it could be a configuration issue
Posted on Feb 13, 2008
SOURCE: Cisco 7912G IP Phone
You can not shut off CCM CSRST fall Back service. You need to either remove SRST reference in the device pool or for the phone specific configuration. I suggest you create device pool similar to one you have but without SRSR reference. Then you need to re-apply device pool in the phoone configuration and restart the phone.
Posted on Jun 09, 2008
Make sure you have both phones in the same call pickup group. I have never used the group pickup button. The regular pickup button is what I use.
Just to be clear the procedure is..once phone A rings you hit the pickup button on any other phone that is in the same group as phone A. After you hit the pickup button the call will be drawn to the phone that you hit the pickup button on. Once the call is on that set hit the answer button to answer the call.
Posted on Aug 01, 2009
See Cisco's user guide regarding template modification and customization at http://www.ciscosystems.am/en/US/docs/voice_ip_comm/cuipph/7960g_7940g/7_0/sip/english/administration/guide/7960usrS.pdf
Posted on Feb 19, 2010
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