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Re: cancell automatic renewal
Don't you just hate that?!!! Usually (where I have encountered this) there is a setting where you can turn this off, or you can call and have customer service cancel it. As a last resort, you could cancel the credit card you paid with.
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Turn off Norton Automatic Renewal service. Sign In to Norton to cancel the NortonAutomatic Renewal service. Under Automatic Renewal, next to the Norton product for which you want to cancel Automatic Renewal, move the slider to OFF. When you receive the confirmation prompt, click Turn Off.Jul 7, 2015
All subscriptions will be automatically renewed until you cancel. You can cancel your subscription on the "Usage & Subscriptions" page at any time. Once canceled, you will still enjoy all benefits until the end of your current membership term. Your membership will not be renewed after that term expires. For further assistance, please contact Customer Care.
Most website have option in user account option itself to cancel the subscription. If i am right, you renewed online, kindly login to website and there would be option in account section where there is option to opt out auto renewal