Question about KitchenAid K45SS Classic Stand Mixer

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Kitchenaid mixer kp2671xmc drip ring won't stay on

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6 Suggested Answers

6ya6ya

6ya staff

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Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 1 Answer

SOURCE: RING, PLANETARY DRIP

I push down with kniffe the chrome ring and remove the agitator shaft that was broken

Posted on Aug 27, 2009

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hslincoln

Howard Lincoln

  • 235 Answers

SOURCE: kitchenaid 625 watt 6 quart mixer. Was using it

HAMILTONCOOL - It appears that your mixer had a mechanical failure in the transmission box or planetary gear assembly of your mixer failure - one of the main gears has failed, hence the loss of power to the agitator. You didn't mention any associated noise prior to the loss of power to your agitator, but I'm assuming there was just a little more noise than usual, prior to failure.
The inspection and troubleshooting of the transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled 'Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. Good hunting... I hope this helps - Howard, Burke, VA

Posted on Nov 19, 2009

hslincoln

Howard Lincoln

  • 235 Answers

SOURCE: Planetary Drip Ring will not stay on K5SS Mixer

Hi, EAGLESON: You are correct, the Planetary Drip Ring is a friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove it by gently tapping the edge of the ring with a straight screwdriver at several places around the ring. If the drip ring is falling on it’s own, than you might try tapping the bottom of the drip ring upwards with a few hammer taps around the ring to see it that seats it any better (place a piece of wood between the hammer face and the ring to protect the ring).
If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it can grip the flange better, or you may want to order a replacement drip ring, entirely. However, do not try to ‘glue’ it on.
You will want to have the Repair Parts manual on hand to identify the correct part number for your Drip Ring. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 42, Planetary Drip Ring, (Part # 4162074), which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Posted on Dec 22, 2009

Bob Hewitt

  • 130 Answers

SOURCE: we have a kitchenAid mixer [ K45SS-WH-O ] when we

It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

Posted on Apr 15, 2010

Slo Mover

  • 185 Answers

SOURCE: kitchenaid stand mixer motor is dead and mixer won't turn on

Hello,
There are a few reasons this might happen from ugly to easy lets start with easy and work to ugly.
1. check the outlet you are plugging the mixer into...I know I know but it does happen
2. The cord on the mixer might have a bad connection or one of the flag terminals may have come loose or broke, remember all metal fatigues. If you know how to uses a multi meter an easy check by removing the rear cover and check the power on the contacts from the end of cord that plugs into the wall and then goes into the mixer, you can check by Ohms testing (safer) or by live connection to the outlet in the wall.
3. The brushes on the mixer, one or both may have reached end of life, easy and inexpensive fix. They are under the big plastic screw covers that you see on the side of your mixer. BTW they can only go in one way and if not replaced correctly the mixer will not work even if you have a brand new mixer.
4 The mixer may need a new speed control plate rather more involved because you have to speed tune the mixer after it is replaced but inexpensive and can be performed by anyone from the rear of mixer. BUT!!!! The speed control board may not be bad but only that the mixer needs to be speed tuned.
5. It may be a phase control board gone bad, it is behind the speed control plate, again it can be replaced relatively easily but you also will have to speed tune the mixer and it will be a double digit cost on the part ($25.00-$30.00 unless you go to the internet and search sites, you may find on eBay for 12-15 dollars plus shipping.
6. We are now entering the ugly phase. the items above are all the electric problems that you can fix easily and inexpensively. The next requires a complete tear down of the mixer to replace the Stator and or Armature (the motor). You can do it but it will cost around $60-$70.00 dollars for the motor and then $6.00 for a new gasket which you will need as soon as you open the motor head. Some peeps just re-use the old I would not.BUT!!!!
7. The gears may have stripped while you were using the machine on high and has frozen up so that when you turn it on it won't work. If that is the case then the mixer will have to have the gears and grease and gasket repaired. Gasket=$7.00, Grease=$17-$24.00, it only comes in quarts and you get 30 ounces but only need 6 for a re-grease, Gears, there are 3 and they run between $10.00 for one and up to $30.00 for the pinion tower. No way to tell from the info you sent.
I have been fixing kitchenaid mixers for a while and I am only now replacing my first motor. So I think it is an easy to intermediate fix, DIY could spend 3 hours doing and spend $30.00 bucks on parts. The ugly $150.00 to $175.00 and I would recommend a service center do the motor because they will check all gears repack grease install new gasket and do a speed tune when they fix it.


Kitchen aid mixers are great and sometimes need a little TLC and they will last for years and years. If you could explain further exactly what happened during the speed run up and what you were mixing and what model and serial number (can be found on white sticker under base of mixer in the base cavity). then I may be able to narrow down the repair / fix path. If this helps at all please let us know we like to hear if we are able to help.

Posted on Sep 20, 2012

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Can I get parts hot kitchen aid hand mixer model khm7twh beater won’t stay in because plastic tabs are broken that hold the beater in


Hello, Joe -

From a post on a YouTube video demonstrating a McGyver-type fix to a damaged beater ring (the plastic piece which holds a beater in place) apparently KitchenAid has discontinued the availability of the beather ring.

This is the link to the YouTube video with the McGyver-type repair demonstrated:
https://www.youtube.com/watch?v=CmS4FbROS50
The comment about the discontinued beater ring is from Dan Peters.

See the information here from KitchenAid:
http://producthelp.kitchenaid.com/Countertop_Appliances/Hand_Mixers/Hand_Mixer_Assembly_and_Operation/Beaters_fall_out

If you decide not to try the McGyver-type repair and choose to purchase a new hand mixer, you may wish to put the old mixer up for sale, to be used for repair parts (since it still has 1 good beater ring.) Or, you can send the old mixer to electronics recycling.

Best wishes.

Feb 27, 2018 | Food Mixers

1 Answer

Why is my kitchenaid's ring coming off?


The drip ring is held on in a friction fit. If tapping it firmly back in place does not fix the problem, new rings are available -- do a search on the internet.

Jun 26, 2014 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

A gasket type rubber ring is coming out of the assembly that the beater is attached to? it will not stay in place. where does it go? in the PLANETARY UNIT?


Get a copy of the Repair Part List for your model at Kitchenaid.com
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Somehow the O-Ring is coming off of the Vertical Center Shaft (11)
That rubber ring prevents Oil from the transmission gears dripping down
to the Planetary into your mix.

Aug 03, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Kitchenaid mixer leaking oil from head.how to fix it.


It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:
http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

Jan 09, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

We have a kitchenAid mixer [ K45SS-WH-O ] when we


It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:

http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm

Apr 13, 2010 | KitchenAid Food Mixers

1 Answer

The chrome ring on the motor head of my 4 1/2 quart Kitchen Aid stand mixer has come off. It is the ring just above the beater shaft.We have put it back on, but it keeps slipping off. Is there a...


Hi BRET, that chrome ring is called the ‘Planetary Drip Ring’ and is a compression/friction fitted piece that should stay on during normal mixer use. Its purpose is to prevent the mixer’s transmission lubrication grease/oil from dripping into your mixing bowl from the planetary drive, hence its catchy name. It should be on tightly enough that to remove it you need to gently tap the edge of the ring with a straight screwdriver at several points on the ring. Obviously something is awry. Before going to the point of replacing it, though, you might try these three remedies first.
1) The drip ring may only fit tightly on your mixer in one orientation and you just need to ‘discover’ that correct orientation. Mark the outside of the ring with a small piece of tape so you can keep track as you rotate the ring around the mixer head flange. As you attempt to seat the drip ring, if it will not stay on, then rotate the drip ring clockwise, just a bit, and repeat the process. Ideally you should find one position where the drip ring will fit securely and stay in place. Give the drip ring one final squeeze for good measure. Keep an eye on the drip ring the first few times you use the mixer to make sure it is not working loose again. If that doesn’t remedy the problem, then…
2) You might try a little friendly persuasion by gently tapping the bottom of the drip ring with a few taps of a soft faced mallet or hammer (use a piece of wood between the hammer face and the ring to protect the ring) around the ring to see it that seats it any better, and...
3) If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head flange. You can try to ‘crimp’ it at a few points around the ring with a pair of pliers so that it may grip better.
Finally, if none of these remedies work, you should order a replacement drip ring for which you’ll need the Parts List manual. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use K45SSW, and select the file listed under Parts List (1), K45SSWH0.pdf (341.41 KB). Check to make sure it matches your mixer.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 26, Planetary Drip Ring, which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). Prices can vary widely between vendors, so do some comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Jan 22, 2010 | KitchenAid K45SS Classic Stand Mixer

1 Answer

The metal ring (encasing the mixing unit housing) has popped off the unit. In an attempt to replace it, it will not stay in place. How can I make it so it stays in place?


Hi ILLOWA, Happy Newy Year! I believe the metal ring you are referring to is your mixer’s “Planetary Drip Ring”. The drip ring is a compression/friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove it by gently tapping the edge of the ring with a straight screwdriver at several places around the ring.
If the drip ring is falling on its own, than you might try the reverse on trying to remove the ring and tap the bottom of the drip ring gently with a few taps of a soft faced mallet or hammer (use a piece of wood between the hammer face and the ring to protect the ring) around the ring to see it that seats it any better.
The ring may only fit tightly on the mixer in one orientation. Mark the outside of the ring with a small piece of tape so you can keep track of the orientations you have tried. As you attempt to seat the drip ring, if it will not stay on, then rotate the drip ring clockwise, just a bit, and repeat the process. Ideally you should find one position where the drip ring will fit securely and stay in place. Give the drip ring one final squeeze for good measure. Keep an eye on the drip ring the first few times you use the mixer to make sure it is not working loose again.
If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it may grip better, or you may want to order a replacement drip ring for your mixer for which you’ll need the Parts List manual. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM90P, and select the file KSM90PSWH0.pdf (354.08 KB) listed under Parts List (16) (check to see that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 26, Planetary Drip Ring, which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Jan 08, 2010 | KitchenAid KSM90 Ultra Power Series Stand...

2 Answers

Planetary Drip Ring will not stay on K5SS Mixer


Hi, EAGLESON: You are correct, the Planetary Drip Ring is a friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove it by gently tapping the edge of the ring with a straight screwdriver at several places around the ring. If the drip ring is falling on it’s own, than you might try tapping the bottom of the drip ring upwards with a few hammer taps around the ring to see it that seats it any better (place a piece of wood between the hammer face and the ring to protect the ring).
If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it can grip the flange better, or you may want to order a replacement drip ring, entirely. However, do not try to ‘glue’ it on.
You will want to have the Repair Parts manual on hand to identify the correct part number for your Drip Ring. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 42, Planetary Drip Ring, (Part # 4162074), which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Dec 22, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Silver metal ring falls off how do i get it to stay on


Hi JNJ2SOME. I believe the silver metal ring you are referring to is your mixers “Planetary Drip Ring”. Is it about 5” in diameter? The drip ring is a friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove it by gently tapping the edge of the ring with a straight screwdriver at several places around the ring.
If the drip ring is falling on it’s own, than you might try the reverse on trying to remove the ring and tap the bottom of the drip ring gently with a few taps of a hammer (use a piece of wood between the hammer face and the ring to protect the ring) around the ring to see it that seats it any better. If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it may grip better, or you may want to order a replacement drip ring for your mixer.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty, which it is. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM90P, and select one of the files listed under Parts List (check to see it this matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 26, Planetary Drip Ring, which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, repair, and reassemble your mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

Dec 20, 2009 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

RING, PLANETARY DRIP


I push down with kniffe the chrome ring and remove the agitator shaft that was broken

Aug 26, 2009 | KitchenAid K45SS Classic Stand Mixer

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