Question about KitchenAid K45SS Classic Stand Mixer
Posted by Anonymous on
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Posted on Jan 02, 2017
HAMILTONCOOL - It appears that your mixer had a mechanical failure in the transmission box or planetary gear assembly of your mixer failure - one of the main gears has failed, hence the loss of power to the agitator. You didn't mention any associated noise prior to the loss of power to your agitator, but I'm assuming there was just a little more noise than usual, prior to failure.
The inspection and troubleshooting of the transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled 'Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. Good hunting... I hope this helps - Howard, Burke, VA
Posted on Nov 19, 2009
Hi, EAGLESON: You are correct, the Planetary Drip Ring is a
friction fitted piece that should stay on during normal use. It should be on tightly enough that to remove
it by gently tapping the edge of the ring with a straight screwdriver at
several places around the ring. If the
drip ring is falling on it’s own, than you might try tapping the bottom of the
drip ring upwards with a few hammer taps around the ring to see it that seats
it any better (place a piece of wood between the hammer face and the ring to
protect the ring).
If it still comes off, then the ring opening has been expanded to the point that it won’t ‘grip’ the mixer head where it’s attached. You can either attempt to ‘crimp’ it with a pair of pliers at a few points around the ring so that it can grip the flange better, or you may want to order a replacement drip ring, entirely. However, do not try to ‘glue’ it on.
You will want to have the Repair Parts manual on hand to identify the correct part number for your Drip Ring. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 42, Planetary Drip Ring, (Part # 4162074), which is the part you want to order.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln
Posted on Dec 22, 2009
It's not oil, it's grease. Here is a very detailed article on how to add grease to the mixer. After you have added some new grease and tightened the screws it will stop leaking. The temporary fix is to simply remove the chrome ring as is done in the picture on the attached link, clean out the oil and stick it back on till it fills up again. It is called a drip ring for the reason that it catches the oil component of the grease which drips from the gasket when the screws loosen:
Posted on Apr 15, 2010
There are a few reasons this might happen from ugly to easy lets start with easy and work to ugly.
1. check the outlet you are plugging the mixer into...I know I know but it does happen
2. The cord on the mixer might have a bad connection or one of the flag terminals may have come loose or broke, remember all metal fatigues. If you know how to uses a multi meter an easy check by removing the rear cover and check the power on the contacts from the end of cord that plugs into the wall and then goes into the mixer, you can check by Ohms testing (safer) or by live connection to the outlet in the wall.
3. The brushes on the mixer, one or both may have reached end of life, easy and inexpensive fix. They are under the big plastic screw covers that you see on the side of your mixer. BTW they can only go in one way and if not replaced correctly the mixer will not work even if you have a brand new mixer.
4 The mixer may need a new speed control plate rather more involved because you have to speed tune the mixer after it is replaced but inexpensive and can be performed by anyone from the rear of mixer. BUT!!!! The speed control board may not be bad but only that the mixer needs to be speed tuned.
5. It may be a phase control board gone bad, it is behind the speed control plate, again it can be replaced relatively easily but you also will have to speed tune the mixer and it will be a double digit cost on the part ($25.00-$30.00 unless you go to the internet and search sites, you may find on eBay for 12-15 dollars plus shipping.
6. We are now entering the ugly phase. the items above are all the electric problems that you can fix easily and inexpensively. The next requires a complete tear down of the mixer to replace the Stator and or Armature (the motor). You can do it but it will cost around $60-$70.00 dollars for the motor and then $6.00 for a new gasket which you will need as soon as you open the motor head. Some peeps just re-use the old I would not.BUT!!!!
7. The gears may have stripped while you were using the machine on high and has frozen up so that when you turn it on it won't work. If that is the case then the mixer will have to have the gears and grease and gasket repaired. Gasket=$7.00, Grease=$17-$24.00, it only comes in quarts and you get 30 ounces but only need 6 for a re-grease, Gears, there are 3 and they run between $10.00 for one and up to $30.00 for the pinion tower. No way to tell from the info you sent.
I have been fixing kitchenaid mixers for a while and I am only now replacing my first motor. So I think it is an easy to intermediate fix, DIY could spend 3 hours doing and spend $30.00 bucks on parts. The ugly $150.00 to $175.00 and I would recommend a service center do the motor because they will check all gears repack grease install new gasket and do a speed tune when they fix it.
Kitchen aid mixers are great and sometimes need a little TLC and they will last for years and years. If you could explain further exactly what happened during the speed run up and what you were mixing and what model and serial number (can be found on white sticker under base of mixer in the base cavity). then I may be able to narrow down the repair / fix path. If this helps at all please let us know we like to hear if we are able to help.
Posted on Sep 20, 2012
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