Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum
The flow gauge will NOT STOP turning and soap is pouring out on the carpet. I try putting plain water on it so I can get some of the soap up but that just mixes with the soap. I pull the machine backwards and I see lots of soap going up through the machine but at the same time when the gauge should not be turning it won't stop.
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Bissell carpet cleaner
The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.
Unplug the Bissell. Remove the water container pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell's handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.
Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.
When you've removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can't blow air through it, right? It's clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.
Now do the same for the other red water sprayer.
I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.
There's something else you may need to do that can help get the water flowing. This one's easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you've cleaned out your water sprayers and primed the Bissell's internal pumps, I'm hoping water will GUSH through your Bissell once again.
As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn't it??
Posted on May 29, 2009
The 7920 is a 220 volt version of the 7901. I found a shop in New Zealand of all places that has service manuals on line. They are sort of picture books, but using them has saved me a lot of money as it makes repairing much easier. Here's the link you'll need. Good luck. If you need any more help, just add a comment to your post and it will go to my e-mail and let me know. The heads you clean are just the outlet spray heads when they get gunky.
Looks like you already have the USELESS Bissell advice list!
Posted on Jun 03, 2009
The tubes inside the machine are probably clogged. Dismantle top hood and disconnect the three lines at the pump, open up entire top housing and inspect heater. Disconnect two tubes and heater and blow out with air compressor. That will spray all the junk, soap that has built up and your machine will be good as new. If you can't do this yourself, contact bissell and ask where your local repair center is
Posted on Aug 29, 2009
Testimonial: "many thanks for your help l will take a look at the shampooer and if I feel I know what Im doing I'll have a go myself if not I will contact service "
Try checking the lint filter. It is located in the top clear plastic section (the one with the dial to switch from floor to tool use) and is on the underside. It is a small (1 inch square) red plastic filter with a door on it. Flip open the door and it is probably clogged with hair, carpet fibre, etc.. Clean it out and you should have full suction once again.
Posted on Sep 18, 2009
Tips for a great answer:
Nov 09, 2013 | Russell Hobbs 14835 Tornado Stretch...
Mar 11, 2011 | Electrolux Vacuums
Mar 04, 2011 | Electrolux Epic 6500 Vacuum
Mar 15, 2010 | Eureka 5849A Boss Bagless Upright Cyclonic...
Aug 15, 2009 | Vacuums
Jan 14, 2009 | Bissell 8910 ProHeat Clear View Upright...
Dec 14, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...
Jun 23, 2008 | Bissell 9500 ProHeat 2X CleanShot Upright...
Mar 25, 2008 | Vacuums
74 people viewed this question
Usually answered in minutes!