Question about Samsung CLP-315W Laser Color Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
The sensor for the waste toner tank is dirty or defective. The toner sensor is on the right as you look at the panel just below the liquid crystal display. There is a bump in the clear plastic just below the circular right vent port, that's where the used toner pours in. When you clean out the toner cartridge there is some residue left that makes the sensor think it's still full. Take a piece of paper towel and a small screwdriver (I'm told a bent coat hanger will work, too) and clean the inside of the sensor window inside the used toner cartridge (w/ access through the toner port). It looks like a little raised groove on the right. Just wipe it until it's clear on the inside. The sensor can now see through the window and you should be okay. Otherwise, the sensor may need to be replaced by an authorized Samsung technician. Let me know how it works out!
Posted on Jun 16, 2007
SOURCE: printer not printing
On the machine there is a sensor that looks trough the waste tank even though you have wiped it clean the likely thing is that the sensor cannot see through the plastic waste tank.
I suggest vacuum the waste tank out until all the toner has gone then install it. If you cannot get rid of all the toner then wash the tank out and leave to dry then install it.
Hope this helps you
Posted on Jan 07, 2008
SOURCE: waste toner tank
A few things can cause this.
The way the printer determines whether the waste tank is full is via 2 optical sensors, one on either side of the tank. You'll see a rounded bulge on one end of the tank - the sensors are on either side of that, when the tank is installed. Under normal operation, light passes through that and the printer reads it as meaning the tank is not full, until the tank fills far enough to fill that bulge, and thus block light and give a tank full reading.
If the tank gets too dirty, not enough light passes through and it gives false tank full readings. So the first thing to try is cleaning the tank with soap and water. Make sure that area is as clear as possible.
If that doesn't work, it has also been reported that the sensors themselves are unreliable. I am told Samsung will replace the sensor for free if it's been less than 3 years. If you call them, insist that it is the sensor that is the problem, or they will try to get you to replace the waste bin, at your expense, first: 1-800-726-7864.
Alternatively, you can remove the sensor from one side, and reattach it to the other side - putting the two sensors in contact so that they always read an empty waste tank. Do this at your own risk, however, as you will have to check the tank regularly and make sure it doesn't overflow. Doing this bypasses the sensor, so there is no longer any warning if your tank is overflowing.
Hope some of that helps you.
Posted on Jan 14, 2008
When this happened, I took the tank out and shook it out into a garbage can (do this outside and be very careful not to breathe the dust). I then took a shop vac and held the hose at the opening while blowing compressed air into the tank. Wiggle the air nozzle around and you'll get out 99% of the toner. Pay extra attention to the sensor optics (plastic bulges on the sides of the tank).These need to be clean since the printer knows when the tank is full because the toner blocks light shining from one side of the tank to the other
Reinstall the tank and be sure it is fully inserted. If they printer is still on, turn it OFF. Close the front door of the machine and turn it back on.
Posted on Jun 15, 2009
Empting the waste toner tank does not always fix this problem. Samsung shines a light through the tank with a photo receptor on the other side. If it the photo receptor does not see enough light, it will trigger the replace waste tank message.
You can fix this by trying to clean the clear window portion of the tank with a q-tip. This is difficult to do since there are parts of this window which is hard to clean with a q-tip.
Or you could wash it out with soapy water until the window is clear of toner. Allow the tank to dry and reinstall.
Posted on Jan 19, 2010
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