Question about HP LaserJet CP1215 Color Printer

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Diagonal lines on HP CP1215 printer

The printer has been started to print with lower quality than before. The test pages reveal diagonal lines on Cyan and Magenta colors. I did several test to discard failures: * I tested the printer in Windows XP SP3 x86 and Windows 7 SP1 x64 with original drivers. * I calibrated (with HP ToolBox and in the printer itself) without improvements when I tried to print another test page. * I changed ALL toner cartridges but it works as bad as before. I have some printed pages when the printer was working perfectly to compare with the actual state of it. http://goo.gl/JgglIv I would like to know if somebody knows the origin of the problem and what would be the next logical step to solve the problem. PD: I'm an electronics technician but without any knowledge about printers :D.

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Hi your printer lsu unit problem or engine controle contact complaint please check the two parts

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X2250 won't print form pc


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Good Luck!!!!

May 01, 2013 | Lexmark X2250 All-In-One InkJet Printer

3 Answers

Phaser 7300 Printing Diagonal Lines


Have you perform print test page? if yes does it exhibit the same symptom?
I suggest you reset the printer as below before perform the print test page.
Reset as below
1. remove any power supply from the printer including the power cord from the main socket.
2. Leave it for about 35 minutes
3. Plug in the power cord again and turn on.

Apr 23, 2008 | Xerox Phaser 7300DN Laser Printer

1 Answer

THE PRINT IS NOT CLEAR


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Good Luck!!!!

Apr 17, 2013 | Lexmark Office Equipment & Supplies

1 Answer

Printing problem comes after 10 page or 50 pages after ,(cyan,magenta,yellow) color verticals 1and half inch line comes in print .


after printing 10* or 50 pages* at a time then you should off your printer for 15 minutes then restart it again.
*problems comes because your printer goes very hot

Jun 08, 2012 | HP LaserJet CP1215 Color Printer

1 Answer

Printer not alligning catridge


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Good Luck!!!!!!

Sep 15, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    Lexmark x1270 wont print color even though the cartridge is full.


    A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:

    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
    2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.

    The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.

    If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:

    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
    2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
    3. Get a damp paper towel.
    4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
    5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
    6. Next dab the cartridge on the towel to make sure that the ink is flowing.
    7. Snap the cartridges back into the printer.
    8. On your computer, select "Old Cartridge install."
    9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

    Next, try this printer self-test by following the steps given below:
    1. Power the printer off.
    2. Press and hold the "Paper Feed" button.
    3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
    4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
    5. Power the printer off, as this test is continuous.

    The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

    If the self-test prints, but has lines or smudges or other print quality issues, please let us know.

    Oct 19, 2009 | Lexmark X1270 All-In-One InkJet Printer

    1 Answer

    Lexmark x 3350 multifunction. USB connected, reinstalled latest software for device from lexmark. Print quality is terrible and does not start at top of page - maybe 10 lines down. Also, new ink...


    A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
    2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
    The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
    If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
    1. Please open the "Solution center" again and go to the "Maintenance" Tab.
    2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
    3. Get a damp paper towel.
    4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
    5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
    6. Next dab the cartridge on the towel to make sure that the ink is flowing.
    7. Snap the cartridges back into the printer.
    8. On your computer, select "Old Cartridge install."
    9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

    Aug 24, 2009 | Office Equipment & Supplies

    1 Answer

    Bold lines on Fax and Scan


    A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below: 
    1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.  2. Select "Clean and Fix Horizontal streaks."  Click on "Print". This will produce a printed page. 
    The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps. 
    If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below: 
    1. Please open the "Solution center" again and go to the "Maintenance" Tab.  2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.  3. Get a damp paper towel.  4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.  5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.  6. Next dab the cartridge on the towel to make sure that the ink is flowing.  7. Snap the cartridges back into the printer.  8. On your computer, select "Old Cartridge install."  9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

    May 26, 2009 | Lexmark X7550 InkJet Printer

    2 Answers

    Diagonal lines on print


    Hi,
    Follow these steps.

    Print Quality Problems on 3010cn.
    Reset the NVRAM On the 3010cn

    To reset the NVRAM, perform the following steps:
    1. Press the Menu button.

    2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

    3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

    4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

    5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

    6. Power off the printer and power back on.

    To print the Gradation [ESS] test print, perform the following steps:
    1. Power off the printer.

    2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

    3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

    4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

    5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

    6. Power off the printer and power back on.



    To print all four 20% toner test prints, perform the following step:
    1. Power off the printer.

    2. Hold down the up and down arrow buttons on the printer and power the printer on.

    3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

    4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

    5. Press the return%20arrow%203100cn.jpg button. The test print will print.

    6. Press the Cancel button.

    7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

    8. Press the return%20arrow%203100cn.jpg button. The test print will print.

    9. Press the Cancel button.

    10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

    11. Press the return%20arrow%203100cn.jpg button. The test print will print.

    12. Press the Cancel button.

    13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

    14. Press the return%20arrow%203100cn.jpg button. The test print will print.

    15. Press the Cancel button.

    16. Power off the printer and power back on.

    Reseat the drum cartridge, perform the following steps:
    1. Power off the printer.
    2. Unplug the power cable.
    3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

      open%20front%20and%20top%20cover%203100cn.jpg

      Figure 1 - Open Front and Top Covers

    4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

      lift%20drum%20cartridge%20lever%203100cn.jpg

      Figure 2 - Raise Lever to Release Drum Cartridge

    5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

      remove%20drum%20cartridge1%203100cn.jpg

      Figure 3 - Remove Drum Cartridge

    6. Insert the drum cartridge.
    7. Close the top and front covers.
    8. Plug in the power cable.
    9. Power on the printer.


    Apr 11, 2007 | Dell 3100cn Laser Printer

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