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How to clean HP 2840 Scanner Error 5 - HP LaserJet 2840 All-In-One Printer

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6 Suggested Answers

6ya6ya

6ya staff

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Posted on Jan 02, 2017

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Anonymous

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SOURCE: HP LaserJet 2840 Scanner Error

when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Posted on Aug 06, 2008

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Anonymous

  • 4 Answers

SOURCE: 52 scanner error

HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Posted on Nov 03, 2008

Anonymous

  • 3 Answers

SOURCE: HP Printer Color LaserJet 2840

I Have A HP Laserjet 2820 on power up went through to scanner bulb warming up then made a clicking noise comming from scanner unit it was trying to escape the case. if this is the same as yours the problem is that the scanner unit can't find the home position strip mounted betweent the gray case wide piece right hand side as you look down on scanner unit with lid up & the top of the scanner glass inside the scanner unit to get to it you must remove top section of the scanner unit & cleean underside of scanner glass please E-mail me if you want full instruction.

Posted on Jan 01, 2009

Anonymous

  • 1 Answer

SOURCE: Scanner error 6 for hp color laserjet 2840

After the hp color laserjet has finnished initiallizing it gives me error code 6

Posted on May 14, 2009

seeker5211

Seeker5211

  • 1089 Answers

SOURCE: My HP 2840 is displaying

Insufficient light given off from the scanner bulb. Could be the bulb or the formatter.

Posted on Feb 12, 2010

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1 Answer

I have hp laserjet 3055 on display keep showing scanner error 5


If no longer under warranty,
Open up unplug the cable from scanner to mainboard. Clean contacts and reattach the cable.
If that fails, you need to replace with a spare scanner module $$$

Dec 05, 2013 | HP LaserJet 2840 All-In-One Printer

1 Answer

Hp colour laserjet 2820 keeps coming up with error 5. i've turned off and then on but keeps coming up with the same error. is it the bulb?


Step1: Open flat bed galss & optical scanner assm, clean flat bed glass, as well as clean internal reflecting glasses in optical scanner, ensure that don't use any kind of cleaners to clean the reflecting glasses, use ear buds to clean gently..Step 2: Replace optical scanner assembly..

Oct 24, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 5 on HP Color Laserjet 2840


Scanner Error 52 is a hardware error. If turning the power off , waiting 30 seconds and turning it back on does not solve the issue the the scanner assembly might need to be replaced. Another thing to try is make sure the printer is plugged into the wall not into a surge protector. Aside from that you may need to have the scanner assembly replaced.

Dec 09, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Problem with the HP LaserJet 2840 All-In-One Printer Scanner error 5


The scanner bed needs to be replaced. You can order the part from HP but it is not a user replaceable part. You can also take it to a local printer repair shop.

Sep 13, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

I am getting scanner error 5 massage on hp 2840


A tech needs to look at it. It could be as easy as just reseating the 4 wire bundle connector that comes off the scanner and connects to the formatter.
But, in any event a tech has to check it out.

Jul 29, 2010 | HP LaserJet 2840 Printer

1 Answer

Scanner error 5 or 6 in hp 2840 printer clean glass /lamp but nort working


Replace the Scanner assey, If it's same, Replace the formatter board.

Jan 19, 2010 | HP LaserJet 2820 Printer

2 Answers

I am getting a an error message 5 on my hp printer model number 2840. please help


HP 2840 error message 5

Scanner Assy needs to be replaced, go to HP site for parts.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

HP LaserJet 2840


The error your having caused by the scanner assembly in the Auto Doc Feeder. The part is not real difficult to replace however it is not cheap. Here's the part number: Q3948-60191.

The part is available through HP online at http://partsurfer.hp.com for $130.76 plus shipping. It is also available (probably a little cheaper) from Seattle Platen, Dale - 1-800-221-2388.

We have been sucessful a couple times in disassembling the lower (scanning) section of the Auto Doc Feeder and thoroughly cleaning all mirrors and lenses. It's about 1 in 8 that will clear up the issue. Replacement is 100% cure.

Here's a free copy of the HP 2820/2840 service manual that will help you in the disassembly.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%202820,%202830,%202840%20Parts,%20Service%20Manual.pdf

Hope that helps solve your printer issues. :)

Aug 26, 2008 | HP LaserJet 2840 All-In-One Printer

5 Answers

HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Apr 16, 2008 | HP LaserJet 2840 All-In-One Printer

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