Question about Brother DCP Office Equipment & Supplies

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Genuine brother ink cartridge not detected by printer on DCP J315W printer

When I insert the magenta ink in DCP-J315W(I've tried two different cartridges now) it does not detect cartridge and keeps asking me to still replace magenta ink cartridge. Its just magenta .. all the others work.

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  • Brother Expert
  • 181 Answers

This is a common occurrence for these machines. They can get confused when cartridges are changed before they read as empty.

To correct this.
1) Unplug the printer from both the Power and Computer and remove all cartridges closing the cartridge access panel.
2) Plug the printer into the Power only and turn on. The machine will complain about no cartridges, this is fine.
3) Open Ink access panel and insert the first cartridge (Black is most common and close the panel.
4) The machine will complain about the missing cartridges. Open the panel and insert the second cartridge in the sequence and close the panel again.
5) Repeat the process for the third and fourth cartridge.
6) Once all cartridges have been installed the printer will ask if you have replaced the cartridges. Say no to the Black, Cyan and Yellow but yes to the Magenta and it will display the correct readings.

If this process fails to read the cartridge still then there is something wrong with the sensor inside the machine which probably means new machine.

Posted on Aug 20, 2014

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 1 Answer

SOURCE: Cannon IP1880 Cannot detect Cartridge

press the resume button 5seconds(this disable ink cartridge monitor..

Posted on May 12, 2008

Anonymous

SOURCE: Brother DCP-130C refuses to print the magenta ink

If you don't print at least once a month, you will clog the machine. You unfortunately have to get it fixed by a professional or get a new printer. Sorry!

Posted on Jun 14, 2008

Anonymous

SOURCE: Epson R1800 printer won't recognize new ink cartridge

ughhhh I'm having the same problem... STUPID MAGENTA

Posted on Oct 13, 2008

bob_computer

Project NOMAD

  • 3153 Answers

SOURCE: not detecting ink cartridge - or saying empty - Brother MFC 240c

Is it an ORIGINAL BROTHER cartridge ? ?

OR

A cheaper version ? ?

Posted on Aug 22, 2009

Anonymous

  • 1 Answer

SOURCE: Brother MFC-3360C cyan ink cartridge replace ment

On the front of the cartridge there is a sight tube for the ink, the fax shines a light through this tube to detect the ink.
I wraped a piece of paper around the tube to block the light beam on all the cartridges.
I dont need a processer to tell me if the machine is out of ink, I can work thay out when it stops printing!!
Now tell me you are out of ink you peice of electronic ****.

Posted on Oct 21, 2009

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