Question about Avaya Lucent Partner 616 Phone

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I have a Avaya Partner phone with the caller id screen and I have caller id on the account. However, the phone will not display incoming numbers. Am I missing something?

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Can you please list the cards in the system?

IE: 308 EC, 206 EC ? Should be int the middle of the cards of your phone system.

Posted on Feb 17, 2015

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Posted on Jan 02, 2017

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Anonymous

  • 201 Answers

SOURCE: Caller ID not working

This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.

Posted on Aug 21, 2007

Anonymous

SOURCE: do not know how to look through the caller id

You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Posted on Dec 31, 2008

Anonymous

SOURCE: HOW TO GET CALLER FOR MY PARTNER 18 D PHONE

Please press "Feature 59" on a display phone. That will tell us the release of the phone system. Your system may not be caller ID capable. The reason you are getting caller id on your cell, when the phones are forwarded is because you are paying for caller ID on your cell phone....and your cell phone is caller ID capable.

Posted on Jun 04, 2009

Anonymous

SOURCE: partner 18d caller id checking

It should say "Calls" on your display. If not, the caller ID log is not set up.

Posted on Aug 06, 2009

cnavarro

Carl Navarro

  • 2460 Answers

SOURCE: partner-18D (lucent avaya phone)on the display it

Get yourself 2 alkaline AA batteries, keep the power on, and look for the door on the lower part of the face on the ACS processor module. Pop the cover and replace the batteries.

Carl

Posted on Nov 20, 2009

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Related Questions:

1 Answer

Caller id partner


To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
  1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
  2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
  3. Select the Button Programming button. The Button Programming window appears for the selected extension.
  4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
  5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
  6. Select the Caller ID Name Display button.
  7. When you are finished, select the OK button.
  8. Repeat steps 5 to 7 to program other buttons for this extension.

May 22, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

Can we have caller ID on the 3158-05


The Avaya 3158-05 does not have a display. It can't show the Caller ID information from the telephone provider. The Avaya 3158-07 PARTNER 18D or the 34D will display Caller ID information if your system is connected to a telephone line. (One of these modules: 206EC, 308EC, or 400EC, is required. If you have a T1 line, you can't get Caller ID.)

I hope this helps.

Cindy Wells

Sep 17, 2013 | Avaya Partner 18 Telephone 3158-05

2 Answers

Is it possible to get caller ID for an incoming call if I have that number saved as a speed dial? If so, how do I get that. My phone is the Avaya IP Office 5410. Thanks


If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:
913125551212

If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.

BUT, caller id probably only shows 13125551212, and as such, wont work.

Jul 15, 2011 | Avaya 5400 Series 5410 Phone

1 Answer

AVAYA 5410- want to turn Caller- id off


Do you have access to Manager? You can tag the incoming call which does not show the caller ID of a call until the call is answered.

Jul 27, 2010 | Avaya 5400 Series 5410 Phone

1 Answer

Partner 18d caller id checking


It should say "Calls" on your display. If not, the caller ID log is not set up.

Jul 08, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Turn off caller id


Unfortunatly the only way to do it is to take line access off that phone and have a button call pickup to access ringing line. In this scenario extension wont ring Reffer to programming manual on support/avaya.com Cheers

Jun 10, 2009 | Avaya Corded Phone avaparp18d

1 Answer

HOW TO GET CALLER FOR MY PARTNER 18 D PHONE


Please press "Feature 59" on a display phone. That will tell us the release of the phone system. Your system may not be caller ID capable. The reason you are getting caller id on your cell, when the phones are forwarded is because you are paying for caller ID on your cell phone....and your cell phone is caller ID capable.

Jun 04, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Need to know if caller id can be manipulated in an avaya system?


That is something you have to set up with the line provider. Partner can not send caller ID information

Feb 18, 2009 | Avaya IP Office 4690...

1 Answer

Avaya 5610 double display on incoming caller ID


Did you get this fixed. I would double check the firmware files of the phone. And maybe reset it.

Oct 10, 2007 | Avaya 5610 IP Phone

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