Question about HP LaserJet 600 M602DN Laser Printer - M

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Why does a hp m602 jam at pick up when paper is at specific level in tray 2

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Make sure that the inner tray that the paper rests on moves through its whole range of motion. The most common problem I have run into, is that on the left hand side of the tray, where the paper level indicator is located, there is a C shaped piece of plastic that is supposed to be on both sides of the metal tray becomes dislodged and sits either on top or on the bottom of the tray and blocks the tray from moving through the full range. You will just have to jimmy it back into position.

Posted on Oct 19, 2014


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Posted on Jan 02, 2017



  • 9 Answers

SOURCE: Paper Jam HP LaserJet 1020

Papper never realy "jams" the problene is usualy that the paper is late reaching the next paper sensor. What i would sugest is that you clean the paper pickup roller it is usualy in the shape of a D. Clean it with dishwassing soap dont use water just clean soap rub it on with a clean cloth until the roller is dry so use a small amount. This should solve your prbleme.

Posted on Jul 04, 2008



  • 4338 Answers

SOURCE: HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

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Posted on Oct 01, 2008


  • 168 Answers

SOURCE: 13.01.00 paper jam tray 2

The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Posted on Jul 23, 2009


Doctor PC

  • 7733 Answers

SOURCE: my hp laserjet 2430 keeps

Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product.

  • Press the Power button (c01602202.gif ) to turn on the product.
  • Disconnect the power cord from the rear of the product.

    Remove the rear access door. Press in the release tab on the rear access door, and then pull the door away from the product. Figure 2: Remove the rear access doorc00909313.gif
  • Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them.
    CAUTION: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur.
  • Check the rollers on the rear access door. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  • Press the Power button (c01602202.gif ) to turn on the product.
  • Open the cartridge door.
    Without turning off the product, disconnect the power cord from the back of the product.
    CAUTION: You must disconnect the power cord to move parts by hand without the risk of an electrical shock.
  • Disconnect the power cord from the wall outlet.
  • Look inside the product to see where the carriage is stuck, and then check for any torn paper or objects that might be restricting the carriage.
    NOTE: You might need a flashlight to illuminate areas for proper viewing.
  • Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.
  • Remove all traces of paper or obstructions found.
  • Make sure the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side.Close the cartridge door.Reconnect the power cord to the back of the product.Reconnect the power cord to the wall outlet.Press the Power button (c01602202.gif ) to turn on the product.
  • Posted on Nov 11, 2010


    • 4 Answers

    SOURCE: My HP Laserjet 2430dn makes a grinding noise after power on.


    Posted on Jan 21, 2011

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