Question about Coffee Makers & Espresso Machines
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Posted on Dec 16, 2014
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Posted on Jan 02, 2017
Check the needle inside the k-cup holder to ensure it isn't clogged. You can completely remove the k-cup holder and rinse it out using your kitchen sprayer to help loosen any debris stuck inside the needle. The needle is what punctures the k-cup and extracts the coffee from within the cup and can become clogged. Make sure when you replace the k-cup holder, that you align the arrows and snap the top or arrow-side in first. If simply rinsing your k-cup holder and needle don't do the trick, try inserting the end of a small paper clip into the needle to push out any remaining debris. This technique is actually recommended by the manufacturer, so it won't void any warranty or damage the needle. After replacing the k-cup holder back into the machine, try brewing a cup of coffee to see if it did the trick.
As a side-note, if you regularly use any "Hot Cocoa" k-cups, you need to make sure and immediately brew a cup of just hot water (no k-cup) to help clean it out and prevent the needles from clogging. The Hot Cocoa k-cups are notorious for clogging the needles up thus causing the problem you described above.
Hope that helps...best of luck!
Posted on Feb 07, 2010
You can visit the Breville Support website for the BKC-700XL. The owner's manual and quick start guide are available for download (PDF format) or on-line perusal.
Posted on Sep 01, 2010
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