Question about Samsung RSA1UTMG American-Style Manhattan Silver 501 l Fridge Freezer Side-by-Side Freezer, A Energy Rating

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The temp says 14 and 8 but should be -21 and 3? Can anyone help

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Controlling the Freezer temperature
The freezer temperature can be set between -14°C (8°F) and -25?C (-14°F) to suit your particular needs. Press the freezer button repeatedly until the desired temperature is shown in the temperature display. Keep in mind that foods like ice cream may melt at -16?C (4°F). The temperature display will move sequentially from -14°C (8°F) and -25?C (-14°F). When the display reaches -14?C (8°F), it will begin again at -25?C (-14°F). Five seconds after the new temperature is set the display will again show the actual current
freezer temperature. However, this number will change as the Freezer adjusts to the new temperature. The top and bottom guards in the freezer of this model are the two star sections, so the
temperature in two star sections are slightly higher than other freezer compartment.

Controlling the Fridge temperature
The refrigerator temperature can be set between 7?C (45°F) and 1?C (34°F) to suit your particular needs. Press the fridge button repeatedly until the desired temperature is shown in the
temperature display. The temperature control process for the Fridge works just like the Freezer process. Press the fridge button to set your desired temperature. After a few seconds, the Fridge will
begin tracking towards the newly set temperature. This will be reflected in the digital display. The temperature of the freezer or the refrigerator may rise from opening the doors too frequently, or if a large amount of warm or hot food is placed in either side. This may cause the digital display to blink. Once the freezer and refrigerator return to their normal set temperatures the blinking will stop.
If the blinking continues, you may need to "reset" the refrigerator. Try unplugging the appliance, wait about 10 minutes and then plug back in.

The refrigerator does not work at all or it does not chill sufficiently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature? Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

Dado

Posted on Jul 19, 2015

Testimonial: "The temperatures are stuck at 14C on the freezer. This is not sufficient to freeze food. It should be at -20C. The fridge is stuck at 8C and should be around 3C"

  • Dado Jul 19, 2015

    I would suggest you that measure really temperature in the refrigerator and the freezer compartment.
    This will show where is a fault happened, in the cooling system or in the electronics.
    In fridge compartment is best to put a glass of water with thermometer to read the average temperature.

    Dado

  • Terence Fourie
    Terence Fourie Aug 20, 2015

    I have just repaired one unit now with a similar problem. Make sure the compressor is actually running before getting into technical mode. If it is running, then you will have an issue with the defrost circuit in the freezer compartment. First check to see if the defrost element has a resistance reading and if so check the thermo fuse. Then lastely, take a reading of the fridge thermistor and compare it to the freezer thermistor reading. They should be approximately the same. Somewhere in those checks you will very possibly find your problem.

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