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I have an Epson 3520 WF and it was working perfectly. I was printing with it just a little while ago. It went to sleep and now it won't turn on. I have checked the cable, it is fine.

There is plenty of ink and paper. I have tried it in different outlets. There is electric going through the plug.

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If you get no lights at all when you try to turn it on, it could be either the power cord or the power supply inside. It will cost more than a new printer to fix most likely.

Posted on Sep 24, 2015


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How do I fix the Vertical black line on an HP 8600 Office Jet

Is this unit plugged into a direct wall outlet? If not, then try plugging the unit into a direct wall outlet.

The Officejet Pro 8600 has a built in surge protector and doubling this feature up can cause some issues.

As well, try hard resetting the printer:
* Unplug unit while the printer is turned on
* Unplug the other end of the power cable from the direct wall outlet
* Wait 30 seconds
* Plug unit back up

Let me know if this helps.

-- some people report having to wait 5 minutes with the unit unplugged --

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Lexmark x2670 won't start up. There is no power and there very quite high pitched hum sound

Hello. First i would check the outlet that its plugged into. If plugged into a wall outlet, check to see if the circuit is tripped. Might have to reset the circuit. Next try a different power outlet. Unplug the power cable from the back of the printer and plug back in. If still not working, try a different comparable power cable. If that don't work either, check to see if the printer is under warranty with Lexmark and call the customer support line and see if they can place service on it. Hope that helps

Mar 20, 2014 | Lexmark Z1300 InkJet Photo Printer

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I get ink system failure Oxc19a0023 on my HP c6380 all-in-one. I have removed the cartridges and cleaned the three points on the print head. I've unplugged and plugged back in. I still get the same...

1) connect the printer directly to wall outlet..
2) try different wall outlet as well
3) try with a different set of ink cartridges...
if issue persists continue with the following ts steps.
4) Reset the printer
The error message might disappear after you turn off the printer and then turn it on again. After you make any adjustments to the cartridges or the printhead, reset the printer in order for the error message to clear completely. Follow these steps to reset the printer.
a) Press the Power button ( ) to turn on the product.
b) With the product turned on , disconnect the power cord from the rear of the product.
c) Unplug the power cord from the wall outlet.
d) Wait at least 15 seconds.
e) Plug the power cord back into the wall outlet.
f) Reconnect the power cord to the rear of the product.
g) If the product does not turn on by itself, press the Power button ( ) to turn it on.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution
5) Remove, clean, and reinstall the printhead
If the previous solutions did not resolve the problem, the printhead might be installed incorrectly, or there might be ink or debris on the printhead electrical contacts. Follow these steps to check and clean the printhead.
Step one: Remove the printhead
a) Press the Power button to turn on the product.
b) Open the cartridge access door.
c) To remove each cartridge, press the tab on the front of the cartridge to release it and remove it from the slot.
NOTE: Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.
d) Lift the latch handle on the carriage until it stops
e) Lift the printhead straight up to remove it
Step two: Clean the printhead
There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts. Follow these steps to clean the printhead.
CAUTION: Do not touch the ink nozzles. Do not touch the electrical contacts with your finger. Use only cleaning materials to touch the electrical contact areas
a) Gather the following cleaning materials:
Several clean, lint-free cloths or papers. Coffee filters and glass-cleaning cloths work well.
Distilled or bottled water. Do not use tap water, because it can contain contaminants that can damage the printhead.
b) Lightly dampen a clean, lint-free cloth.
c) Use the damp cloth to wipe the electrical contacts from the bottom to the top. Do not go past the edge between the electrical contacts and the ink nozzles. Repeat this motion until no ink remains on the electrical contacts
d) Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the ink nozzles and the electrical contacts
e) Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the ink nozzles. Wipe away from the nozzles only
f) Dry the previously cleaned areas with a clean, dry, lint-free cloth before proceeding to the next step.
g) Lightly dampen a fresh, clean, lint-free cloth with bottled or distilled water.
h) Clean the electrical contacts inside the product by wiping them from top to bottom. Repeat this motion until no ink remains on the electrical contacts.
i) Dry the area with a clean, dry, lint-free cloth.
Step three: Reinstall the printhead
a) Raise the latch handle, and then reinsert the printhead
b) Carefully lower the latch handle before reinserting the cartridges.
NOTE: Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to install the cartridges correctly
c) Using the colored shape icons for help, slide the cartridges into their appropriate slots until they snap firmly into place in the slot.
d) Close the cartridge access door.

6) Reset the product
Steps are given above
7) Replace the printhead
8) if it does not work Service the product...

Hope this works...

Mar 26, 2011 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Does not print, responds with paper jam. No paper jammed. Clean sheet of paper passes through. Could a buildup of dust be the problem and its age. Tried cleaning roll by command and changing the ink. I...

What you could try is let the printer to reset.
Remove both ink cartridges.
Close cover and turn off printer.
Unplug printer from electrical outlet.
Wait 15 minutes. This will let the printer to clear memory.
Plug printer back in.
Turn on printer, printer would cycle to the start position.
E5 error would appear.
Install ink cartridges.
If nothing is in the printer that prevent the printer from recycling.
There should be no paper jam error.

Jan 04, 2011 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

When I change an ink cartridge, automatically the printer run by itself printing a test page which has to be placed on the scan screen; the problem is the printer runs this process each time it is turned...

The alignment page will continue to print until the alignment is complete. Put the page on the scanner face down on the glass. (Make sure the alignment page printed on plain bright white paper (A4 or letter). Also correctly orient the page on the glass - the section with black squares should be to the left.) Press the scan button and wait until the power button stops blinking.

If the alignment page continues to print, remove the ink cartridges and inspect them. You want to look for any debris (including part of the tape that kept the ink from drying out). Replace the cartridges and check if the problem has been resolved. Do the complete alignment again.

If it persists, clean the electrical contacts with clean water (distilled or bottled) and cotton swabs or lint free material (coffee filters will work). Remove the cartridges and then unplug the printer. Dampen the swab (or alternate material), squeeze out any excess moisture. Hold the cartridge by the sides and wipe the copper-colored contacts until no excess ink is present. Place the cartridges with the nozzles facing up on a clean sheet of paper. Repeat this for all of the cartridges. Then clean the copper contacts inside the printer. Let dry for 10 minutes and then reinstall the cartridges and plug in the power cord. Do the complete alignment.

If the problem persists, try new ink cartridges followed by resetting the printer (preferably you should reconnect at an outlet on a different circuit). The reset procedure: turn on the printer and then remove the power cord from the printer. Unplug the power cord from the wall outlet and plug in directly at a different outlet. (no power strips, surge protector or extension cord) Load the paper tray with plain white paper (letter or A4). Plug the power cord into the printer. Turn on the printer and do the complete alignment again.

If this step doesn't solve the problem, then the printer needs service. It is not keeping the alignment in memory.

Refilled or remanufactured cartridges can be involved in the problem. The printer usually remembers the alignment when a cartridge is removed and reinserted. Clogged nozzles on an ink cartridge can also be involved.

I hope this helps.

Cindy Wells
(for pictures and more details see: )

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1 Answer

Doesn't want to print

Try unplugging from the wall for 5 minutes / plug in and retry, cancels / resets printer memory.

Feb 17, 2010 | Canon BJC 3000 InkJet Printer

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Every light on our Lexmark E240N is flashing and it has plenty of paper,a new ink cartridge etc.. unplugged it but it is still flashing

Unplugged from the mains electricity? Never. Pull every plug on the printer, turn the PC off, then replug and restart everything. You may need to reinstall the printer.

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i will tell you in general but for every brand still have a little different instruction explained in user manual. ok-iwill start.
1-confirm that you plug the machine to power outlet(electricity)and to phone line also2- confirm that you load the paper inside and you have enough ink.(fax display will show you if there any problem to solve.3- put your document in document tray (face down often).
4-dial the number and wait to hear fax echo--then press start...

Mar 03, 2008 | Office Equipment & Supplies

1 Answer


all lights are flashing
the printer may need to be restarted
1. Press the Power button to turn off the printer, then press the Power button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
2. Press the Power button to turn off the printer.
3. Disconnect the printer's power cord from the electrical outlet.
4. Reconnect the printer's power cord to the electrical outlet.
5. Press the Power button to turn on the printer.

If these steps do not work. It will need service, as a bad board may be the problem.

Here is the manual.

Nov 09, 2007 | HP DeskJet 5150 InkJet Printer

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