Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Water dispenser in door does not dispense - GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Hi Harold,
I'm an appliance repairman and GE fridges are notorious for having the waterline freeze inside the freezer door.

A quick test you can try is this:
1. Attempt to get fill a glass with water.
2. If you hear a click and then a slight buzz from behind your fridge you can assume that your dispenser switch and valve are likely operating as they should. However, there could also be a restriction in the line (i.e. a clogged filter, bad filter housing, or ice blocking the line)
3. If your fridge still produces ice, you can also assume that the water filter and filter housing are both good.

If you hear the valve buzzing behind the fridge when you try and get water, it is likely doing it's job. (note, the valve may still buzz and not be working properly, but read on)

Being a GE, I'd strongly suspect you have ice blocking the water from exiting the dispenser line about 4-6 inches from the end of the line inside the door.
To see if you have ice blocking the water dispenser line you can stick a piece of ziptie inside the line to see if you meet some resistance. If the ziptie does not enter the line fully, you've confirmed that there is ice in the line.

In order to thaw the ice you'll need to either:
Leave the freezer door open until it thaws or use a hair dryer to thaw the ice. Neither are ideal.

I created a tool to take care of this situation in about 30 seconds. It's called the IceSurrender Frozen Waterline Tool.

Grace Appliace Repair

Feel free to ask me if you have any questions!
Thanks

Posted on Oct 26, 2015

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  • GE Master
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Had this happen on my LG side-by-side a few years back. It's a common part. Find the version for your make and model. Easy ti replace. It is located where the water suppy connects to the bottm refridge.

http://www.amazon.com/LG-Electronics-MJX41178908-Refrigerator-Water/dp/B00AUDAJ0I

Posted on Oct 26, 2015

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Posted on Jan 02, 2017

Anonymous

  • 1 Answer

SOURCE: water in door stopped dispensing

We just had this happen on our Kenmore side-by-side and we had to replace the water valve and now it works great.

Posted on Aug 17, 2007

Anonymous

  • 281 Answers

SOURCE: water dispenser

the water freezes.. make the temperature lower so the water can come down.

Posted on Feb 18, 2008

mikedurland

Mike Durland

  • 481 Answers

SOURCE: water dispenser system

the dispenser in the freezer door has a small low temp heater surrounding the dispenser compartment to keep this from happening, and also to keep condensation from building up around the dispenser. this heater may have stopped working.

Posted on Jul 05, 2008

Anonymous

  • 120 Answers

SOURCE: Water dispenser not working

2 things i want you to try before you call a tech out first under frezer door there is a connector where the 2 lines connect disconect both off now actuate the water at door if you get water out the line that means your line inside door is frozen 2 if you don't get water that means your water reservour is frozen so to solve problem cheapest way is to derost it by unpluging it for maybe 2 days and if it was frozen it should go back to normal and this time keep your temps in right settings refrigerator section at 37% and freezer from 0 to 4 % at all times that will keep lines from freezing

Posted on Oct 12, 2008

aasc

Mike Smith

  • 1606 Answers

SOURCE: I have a GE model GSL22JFPH BS refridgerater and

Then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . There is a heater for the water dispensor tube , pt # WR49X10173 , which should keep this from happening again .

Posted on Nov 19, 2009

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1 Answer

No water from dispenser Matag New filter solenoid valve working, tube to dispenser seems to be blocked


Hello Hans;


My name is Peter. I am a retired field service refrigeration technician.

There could be several areas that would effect your water dispenser not working:

1.) When you depress the water dispenser do you hear a 'Click'? If not you have a bad water dispenser contact switch.
I would send you a diagram but I do not have your model number.

2.) In the lower back of your fresh food section is your water dispenser water tank. At times this can freeze near the freezer section. Look in the lower corner of the freezer & your fresh food section for ice build-up.

3.) You could have a bad water filter. This does happen often. Remove the water filter and test you water dispenser.

4.) Do you have water leaking out of the bottom of your dispenser door? If so you have a split in the tubing in your water dispenser door.

5.) Is your ice maker working? Often the water valve to your refrigerator becomes plugged up and you do not get sufficient water pressure 60 PSI to operate your water dispenser solenoid valve.

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GE profile refrigerator ice maker not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Water dispenser doesn't work
  1. Dispenser control board
If the water dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the water dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The water dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the water dispenser is functioning.
  1. Water tube in door is frozen
If the water dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator water dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Water filter
If your water dispenser's flow is running slow check to ensure that your water filter is not clogged. If after checking you determine that the filter is clogged, simply replace the filter. Filters should be replaced every six months to ensure clean drinking water.
  1. Door switch
If the refrigerator water dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the water dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts

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1 Answer

The water isnt getting thru to the icemaker, i have used a hairdryer on the water valve and still nothing , i even changed out the water valve but alas no water is being pumped thru to the icemaker, what...


Hello,

Does water dispense through the dispenser ok in the door dispenser??

If yes wate r dispenses through the door ok the problem is going to be with the icemaker itself and its not sending power to the water valve when its supposed to fill so it could make the ice

If water doesnt dispense through the door check that water pressure into valve is sufficent..even if water does dispense what seems to be ok check first that thier is good water pressure into the valve before replacing icemaker


GENE

Sep 11, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Out of no where the water dispenser doesn't dispense water. Cannot figure out why it would do that. The ice maker works fine. We have had our Whirlpool refrigerator model #GI7FVCXWQ0 for almost a year...


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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Ice dispenser stuck on


Either the paddle for the ice/water dispenser is stuck or you have a bad microswitch behind the dispenser.
To stop the ice/water from dispensing open the freezer door and press or hold the child lock button down. Once the unit is in child lock mode you can shut the door without energizing the dispenser.
Another option is to remove the upper freezer door hinge cover and disconnect the wire connector up there. This will remove voltage from the dispenser as well. Then either replace the paddle or switch. Sometimes the paddles/switches will get stuck because of splash up from ice dropping in sugary drinks.

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1 Answer

Water Dispensing Problem


You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there is a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

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Water dispenser is not working


You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there is a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

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2 Answers

Water Dispenser not working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

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The water lines might be frozen. The found the water lines in my fridge behind the bottom drawers and used a hair dryer to melt the ice.

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