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BIGFISHGAMES*243060950 4,99 EURO 7,54 CAN billed 06-10-2015

I have closed my account with Big Fish Games in2013 and am still billed every month. Cannot talk to anyone, no way to communicate. VERY UNFRIENDLY METHOD. Games are fun but moneywise they are WORSE THAN AWFULL. Please help me cease this money grabbing nonsence.

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If you can still log on to the site and play games they obviously did not close your account even though you may have requested it. If you cannot login to your account, then of course they should not be billing you any longer. I would revisit their page and double-check on the cancel membership process. Here is the link to that page:


Cancel Big Fish Game Club Membership

Posted on Nov 06, 2015

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I am asking about games I have paid for. Was a member for years, but can't get back on. Not video games. Games on PC!


If you bought games from big fish, they have a record of what you bought. If you can not get on your Big Fish account you need to contact their customer support at https://bigfishgames.custhelp.com/app/home

Dec 01, 2015 | Big Fish Games Video Game Consoles & Games

1 Answer

I cant get my games to download onto my new computer why????


you sign in using your email and password for big fish
click on your account name
go to purchase history. you should see all the games you purchased and can install them on the new computer

Jun 26, 2015 | bigfishgames.com

1 Answer

Www bigfishgames com help


That is nothing to do with us. Contact the company you are paying.

Jul 22, 2017 | Computers & Internet

1 Answer

Big fish games


You can cancel or reactivate from your My Game Club page, where you can also check out your next billing date. Cancel before this date to avoid getting next month's game credit and related charge, or remain a member and keep your benefits.

Jul 16, 2013 | bigfishgames.com

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I don't have an account with Big Fish Games and you continue to bill my credit card for 6.99 from them for what I DON'T KNOW . I would appreiate if you would correct this.


Hello,
You will have to get in contact with Big Fish Games to stop this. If you can not get in contact with Big Fish Games, if you call your credit card company and explain the situation, they will put a block on the transaction and once the Big Fish Games sees the money is being rejected, they will stop or try to contact you and then you can give them an ear full.
You can contact Big Fish Games here:http://bigfishgames.custhelp.com/app/ask/session/L3RpbWUvMTMxNTk3ODEyNi9zaWQvYkdCQVkxRWs%3D
Another thing to note: If you know you never purchased games from the Big Fish Games company, your credit card information may have been leaked at some other website or store you have been to and now the thief is "testing" to see if the account is active by using it on websites such as Big Fish Games. You may want to get a new card and cut this one up.
Chris

Sep 14, 2011 | PayPal Accounts

2 Answers

I try to get into the Big Fish Games site and it won't let me get into my account there. I download games from other sites, but not this one.


Go to this page and you should be able to click on forgot password and get your account information.

https://susi.bigfishgames.com/login.php?cookietest&l=btIODOS7ylaKjzae1N-Dweu3ix_B0Z_yREWmzsAESLFv5t0sTf1NpIveBcZinGvq&ol=5LwovF2iCnEfLLGM5g6mtQ&sid=ob0U59AHSo0VUjTgV6Kypw&lid=PoDP52MIOkV7s-Dms7MRZg


If that doesn't do the trick then you'll have to email them cause they don't have a phone number to contact them with:

http://bigfishgames.custhelp.com/app/ask

Either way they should be able to at least give you your login information or reset your account again.

Aug 10, 2009 | Acer AOA150-1690 Aspire Notebook

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