Question about Samsung Galaxy Tab Tablet PC

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Samsung laptop showing connected to wifi but when try to access wifi says problem with connection

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Try using the troubleshooting option that usually is offered when you get a network error message. If still does not work after that need more specific info on exact wording, Windows version, whether all wifi connections affected, etc.

I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881

Posted on Jun 04, 2016

  • Michelle Lee
    Michelle Lee Jun 05, 2016

    Thanks for your comments. Had a chance to find out what Samsung, it's a SM-T533 Galaxy tablet. Couldn't find a troubleshooting. If you've got an more ideas love to hear the .thanks.

  • Donald Ayers-Marsh Jun 05, 2016

    "...need more specific info on exact wording of error msg (and when it occurs), Windows version being used, whether all wifi connections affected (at home, public networks) etc."

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Hi there,
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Posted on Jan 02, 2017

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Firstly Check if your WIFI router is working by accessing the WIFI connection from another computer, tablet or phone.

If it does, then use the same WiFi connection settings that it has on your ARCHOS.

You could also try connecting your ARCHOS to a friend's WiFi network and if this works, change your access point parameters to similar ones.

OTHER TROUBLESHOOTING OPTIONS:
1. Check your WiFi router/modem documentation to see if it has a pairing button that needs to be pressed. Some modems have such a button that must be pressed the very first time you try to make a WiFi connection with a new device.

2. If you have to enter a password (a security code of type WEP or WPA) be very careful that you do not confuse a 1 and I (one and letter "I"), a 0 and O (zero and letter "O"), or U and V. These are common mistakes.

3. When entering a security code for your WiFi access, check the box "Show Password" which will allow you to see exactly what you are typing in. This will avoid any mistakes.

4. Some access points use what is known as MAC filtering. That means, the WiFi access point has a list of access numbers (every hardware device has a unique MAC number) which are the only ones allowed to access to the WiFi point. The person managing the WiFi modem/router should shut off this MAC filtering system to see if this solves the problem. It is recommended to shut off MAC filtering in general as this is now known to be an outdated and ineffective system for WiFi security. If you must use it, you can find your device's specific MAC address by going to Settings >Wireless & Networks > Wi-Fi settings > Menu > Advanced. It will look something like 00:16:dc:5e:9e:39.

5. Try temporarily shutting off the encryption system of your WiFi router/modem to see if the problem has to do with the encryption system you are using. The preferred encryption system is the WPA2.

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1 Answer

Will not connect to wifi


  • Touch the Apps Menu button on the Home screen.
  • Open the Settings app.
  • Choose Wireless & Networks.
  • Choose Wi-Fi Settings.
  • Ensure that Wi-Fi is on.
    When you see a green check mark next to the Wi-Fi option, Wi-Fi is on.
  • Choose a wireless network from the list.
    Available Wi-Fi networks appear at the bottom of the screen. When no wireless networks are listed, you're sort of out of luck regarding wireless access from your current location.
    Optionally, type the network password.
    Touch the Password text box to see the onscreen keyboard.
    Touch the Show Password check box so that you can see what you're typing; some of those network passwords can be long.
    Touch the Connect button.
    You should be immediately connected to the network. If not, try the password again.

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    1 Answer

    I bought my table in Europe 6 months ago and now in New Zealand I am showing as connected to wi-fi but can't access any internet at all.


    well there are many reasons
    1.the network you try to connect with your wifi doesn't have an internet acces on it
    2.it has an internet access but it's limited,it's just like you can't access it because there are another user that's already use the network
    well,correct me if i'm wrong,i'm still studying this WIFI stuff,heheh

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