Question about Samsung RF266ABRS Bottom Freezer Refrigerator French Door

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Refrigerator not cooling

The refrigerator is not cooling. The air-vents on the back wall are frozen over. Is there a way to fix this?

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Hi Marlene

Frost accumulation inside will build up due to leaking outside air with humidity inside your fridge, many reasons are involved such as bad door sealing, damaged door hinges and user behaviour (opening the fridge door for long time). Modern fridges are equipped with vacuum fan which starts for sometime after opening the fridge doors to extract any leaked humidity and get rid of it, please check this fan as well.
Also if you put foods with plastic bags that blocks the airflow circulation (vents) inside will lead to the same problem, there should be a clearance distance behind the fridge back and the wall according to the manufacturer's manual and usually is around 10~15 cm.
Lastly make sure your fridge vents and drain are clean, if not please follow these steps:

  1. Remove food away.
  2. Unplug the fridge from power and remove drawers & shelves.
  3. Keep the door opened by any means for the defrost procedure.
  4. Lay a deep pan at the bottom of the fridge to collect water resulting from ice melts.
  5. After about 30~60 mins (system temperature dropped considerably) you can pour hot water (near boiling point) into drain hole until you see a clean water coming down into the drain pan under the fridge.
  6. Wait till all the ice has melted (wipe clean the inside of fridge).
  7. Reset back cleaned drawers & shelves.
  8. Plug the fridge back into power.
  9. Make sure the thermostat is set correctly according to manual.
  10. Close the fridge doors and wait for the proper temperature to be reached and check for no ice build up.

Posted on Jun 25, 2016

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The self defrosting mechanism is fubar. Check out the defrost timer and defrost element for proper operation. Chances are that the element is open.

Posted on Jun 25, 2016

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