Question about Panasonic Lumix DMC-TZ30 Digital Camera - Black

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How can I get my digital camera working again?

When I turn camera on, error message "system error (zoom)"appears and the telephoto lens doesn't move at all. Camera is in pristine condition. I have tried inserting fine paper into the telescopic housing to get rid of any dust, but this hasn't worked.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Ricardo Carvalho

  • 66 Answers

SOURCE: upon trying to turn camera Panasonic DMC-ZS3 on,

I don't know that I can help you fix it, but I can try. Here are my thoughts... Check the battery first. If it's like a normal battery, like AA or AAA batteries, replace them and try turning it on.
If it's a flat lithium battery that you recharge using a power cord that plugs into the camera, you might want to buy a new one. Charge it fully over night and try powering the camera up in the morning.
You never mentioned what the error message was! So I can't help you there.
Next, you might try connecting the camera to your computer and see if it comes up. Also, check with Panasonic and see if there's a way to reset your camera. Maybe there's a way to do a software reset. Also check to see that there isn't a downloadable software upgrade or patch available. Lastly, you may want to consider Panasonic customer support/technical support, they may be able to better help you diagnose the issue with your camera.
I have a Lumix too. I have an DMC LZ10, my daughter has a DMC TZ3. They're similar in many ways, and yet they're different in many too. Mine uses AA batteries, hers uses a flat lithium rechargeable that uses a power cord. The internal software is pretty much the same (sort of). Enough so that I can work the settings on hers without having to reference the manual.
As a computer tech, my first impressions are that you're having either power issues, or software issues. Eliminate the variables. Start with power and work your way out from there. If it behaves the same with any battery, you've eliminated the power issue. Now it's software. Simple enough?

Posted on Aug 03, 2010

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lock123

Andrea Lock

  • 6831 Answers

SOURCE: I HAVE A PANASONIC DIGITAL CAMERA MODEL DMC-TZ15

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 29, 2010

lock123

Andrea Lock

  • 6831 Answers

SOURCE: when zooming, when it gets to 3x zoom, error

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 27, 2010

lock123

Andrea Lock

  • 6831 Answers

SOURCE: When turning off the camera, the lens does not

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 27, 2010

jamesclark99

  • 1 Answer

SOURCE: System error: zoom message with Panasonic Lumix FS15 camera

I had the same problem, i switched the camera on in capture mode and zoomed in and applied a little pressure to the lens which made a slight click but retracted and has worked fine since. I may of just been lucky but the camera is fully functional again, could be worth a try.

Posted on May 20, 2011

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