Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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New ink cartridge still shows error

Replaced black ink cartridge and printer says it still needs replaced and it worked fine until I put in the new Kodak ink cartridge

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 9 Answers

SOURCE: Won't recognize color ink cartridge

This is a common problem with Kodak 5000 series and ESP series printers.
Check the silver contacts on the ink cartridges for small scratches in the center. The scratches indicate that the ink cartridges have made contact with the appropriate connections in the printer. If no marks are visible, the cartridge was not seated properly. If the contacts look ok, you'll have to call Kodak again. It's highly likely that the recertified printer you received was returned for the same problem. If you point out the fact that you are experiencing the same problem for the second time, you may wind up with an upgrade to an ESP5. Don't accept another printhead replacement as thiat will not resolve the problem.

Posted on Jul 17, 2009

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Josue Pongco

Josh Pongco

  • 154 Answers

SOURCE: Kodak 5300 shows

Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

Posted on Sep 23, 2009

Testimonial: "I will give it a shot when I get home..Thanks.."

Anonymous

  • 1 Answer

SOURCE: not recognizing new ink cartridge

We had the same problem and tried all steps Customer Service suggested each time; after several calls, it was determined we had a defective printhead... Kodak sent a new printhead, new ink cartridges w/ an envelope to return the ones I was using.
Apparently it's a common problem with this model; especially the earlier ones. Have had NO problems since the printhead was replaced.

I would suggest if you have recurring problems (even after Customer Service directives), call and ask if you might have a defective printhead.

Posted on Jan 16, 2008

HARSH BAWA

  • 295 Answers

SOURCE: I Filled Kodak ESP5 Ink Cartridge, but error remains

Try to reseat the cartridge 2-3 times. probably the carrtidge is defective. call kodak @ 1800 421 6699 and they will replace the cartridge for you free of cost.

Posted on Sep 21, 2009

Boneebone

  • 973 Answers

SOURCE: Installed new ink cartridges, computer shows low ink- not working

I would unplug printer and they turn back on and see, if not ininstall and reinstall cartridges and see.

Posted on May 27, 2010

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2 Answers

I have changed out my black ink cartridge and now it says Attention: Print head loose, missing or not installed correctly.


Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

May 06, 2015 | Kodak Office Hero 6.1 All-in-One WiFi...

1 Answer

Just had new printer again kodak esp 7 and got same problem black ink cartridge not printing


are the ink cartridge you are using refurbished because sometimes the printer wont read them had a simular prob with my printer you might have to just buy new ones for it

Sep 30, 2012 | Kodak ESP 7250 All-in-One InkJet Printer

1 Answer

Advent resetting ink levels


Hi There
Your all-in-one printer is designed to stop printing before quality is compromised. Make sure you always use KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to the KODAK Store.
To resolve the error, replace the black ink cartridge with a new cartridge:
  1. Turn on your printer.
  2. Open the access door. For printers with LCDs, follow the instructions on the LCD screen.

    NOTE: For ESP 3250 and ESP 5250 all-in-one printers, if the ink cartridges don't move to the center when you follow the instructions on the LCD screen, see Printhead and ink cartridges do not move to center with access door open.
  3. When the printhead stops moving, pinch the latch on the black ink cartridge and lift it out of the printhead.
  4. Remove the new black ink cartridge from its bag.
  5. Remove the protective cap from the black ink cartridge.

    CAUTION: Insert the ink cartridge immediately to prevent the printhead from drying out.
  6. Insert the black ink cartridge into the printhead.
  7. Press down on the tab until you hear a click.
  8. Close the access door. For printers with LCDs, follow the instructions on the LCD screen.

    NOTE: For more information on installing ink cartridges, see the Extended User Guide for your printer. Review Maintaining Your Printer - Replacing ink cartridges.
If the error continues, upgrade the firmware for your printer:
  1. Press the Cancel button on your printer to clear the error message. (If the error does not clear, contact us.)
  2. Upgrade the firmware for your printer:
    1. Locate and select the firmware download for your printer.
    2. Follow the instructions to install the firmware.
  3. If the error continues, contact us.

Support Link :

Mar 29, 2012 | Office Equipment & Supplies

1 Answer

How to remove the ink cartilidge


How do I install a new printhead in my all-in-one printer? To replace the printhead in your all-in-one printer:
  1. Make sure the printer is on.
  2. Lift the printer access door and wait for the carriage to move to the access position.

    NOTE: For ESP 3250 and ESP 5250 all-in-one printers:
    • On the printer control panel, press Home.
    • Select Maintenance, then press OK.
    • Select Install Ink Cartridges, then press OK.
      If "Install Ink Cartridges" is not an available selection, upgrade the firmware.

  3. Remove any paper that may be loaded in the printer.
  4. Remove the black and color ink cartridges and set them aside.
  5. Remove the existing printhead:
    • For ESP Series Printers, unlatch the printhead by lifting the latch in the center of the carriage.
      esp_printhead_removal.jpg

    • For 5000 Series Printers, unlatch the printhead by pressing the button in the upper-left corner of the carriage.

      5000series_printhead_removal.jpg

  6. Lift the printhead out of the carriage.
  7. Remove the new printhead from its bag.

    CAUTION: Do not touch the copper contacts on the printhead, as this may damage it.

  8. Remove the plastic protective shields.
  9. Place the new printhead into the carriage.

    inserting_printhead.jpg
  10. Push firmly against the target label of the printhead until you hear a loud snap.

    seating_printhead.jpg
  11. Insert the color ink cartridge into the printhead and press down until you hear it click into place.
  12. Insert the black ink cartridge into the printhead and press down until you hear it click into place.
  13. Close the printer access door.

    The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer.
    NOTE: ESP 3 all-in-one printers do not require calibration.
IMPORTANT: Be sure to use KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. You can purchase KODAK Ink Cartridges from the KODAK Store.

Feb 09, 2011 | Kodak ESP5 AllInOne InkJet Printer

1 Answer

I have a Kodak printer ESP5250. I have replaced the black ink cartridge, done a printer head alignment, and cleaned the printer heads. When I print a black and white printout I only get the outline, the...


Did you replaced the cartridge because of this issue or because it was depleted?

Since Kodak cartridges have the Print head attached to each cartridge it may be that the cartridge it malfunctioning.

To Test use a lightly damped paper towel and put the cartridge or print head where the ink comes out in top of the paper towel if ink start flowinf to the paper towel then the cartridge is fine, otherwise try to exchange that cartridge for a new one.

Oct 30, 2010 | Kodak ESP 5 Printer

1 Answer

My Kodak esp 3200 series printer wont acknowledge the new black ink cartridge I just put in. Now it is saying-" black inkcartridge needs replacing-replace black ink cartridge".


Is this a genuine ink? If not then try removing and inserting a few times. If this does not work then unplug printer, leave for a few minutes then plug in and turn on. Some non-genuine inks (and some genuine) just do not ever work though.

May 30, 2010 | Kodak Esp 3250 Allinone Multifunction ( ...

3 Answers

Can i print using black ink when im out of color ink it wont let me even though ive changed the settings to print colors as black and white


That's the way Kodak works
It won't allow yu to do anything if any of the lights are flashing or there is a error message

NO RESOLUTION

Get your color ink cartridge replaced by Kodak.
Just say its a new color ink cartridge and printer is saying its empty!!

Hurraay you'll get a free color ink cartridge

Jan 25, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

I have a kodak 5500 aio printer. I replaced the


Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

Sep 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Printer will not work


I have a kodak 5100 it worked fine until I changed the black ink then it would only print 1 line called kodak yesterday at 9 am and they said they would send new printer head and new ink..it arrived this am and now printer is working fine. I think they know there is a big problem and need to do a recall.Did not think they would act so fast but they did.

May 20, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

5100 ink error


Both printer ligh flash red yet both cartridges are new and full.

I have removed printer head and swiched of printer for 15min as suggested by Kodak but the red light still flash.

Please can you help.

Kind Regards - Patrick

Mar 03, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

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