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Has been on charger, will not start up. blank screen

Screen froze. turned off. Will not start up. Put on charger charger, will not start up. Blank screen

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Screen frozen. Push reset screen goes blank and will not turn on. Put in charger and back to the frozen screen.


Try again. Make sure Kindle is charged. Hold down the on button until you see the fire logo. This usually works.

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hard reset. restore OS and update.

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Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it.
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My screen froze on a page. It will not connect to my computer either


Dear Stephen,

These are the steps used in order to reset your Kindle (taken directly from instructions from Amazon):

"Follow these steps to restart your device. These steps will not remove content from your device.
1. Press or slide and hold the power button for 20 seconds.
2. After 6 to 8 seconds, the screen will go blank. This is normal. Continue to hold the bower button.
3. After another 20 seconds, release the power button. The charge indicator light will turn on after a few moments. For Kindle Fire, press the power button again.
4. Your Kindle will successfully restart.

You can find these steps, with a timer, here:https://www.amazon.com/gp/help/customer/display.html/ref=kindle_help_forum_faq?_encoding=UTF8&nodeId=200829000#restart
"
Remember that your Kindle must have some charge in order for you to be able to reset it, otherwise, connect the cable to a USB port or power charger for some twenty minutes before attempting to reset it.

Hope you may find this information helpful!

Regards,

Miguel L. Martins

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Kindle locked up and now can't get it to turn on.


I have the same problem. The screen saver is partially frozen on the screen on the upper right corner and then blank down the rest of the right side. The rest of the screen is readable and I'm able navigate (turn pages, select different books, etc).

Did you figure anything out? Help!

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