Question about HP Photosmart 7510 C311A Inkjet Multifunction Printer - Color Photo
*Remove Protective Tape
*Reset Ink Cartridge Counter
*Run Extended Cleaning Cycle
*Diagnose Refilled Cartridge Problems
*Update printer drivers
*Check Hp Photosmart 7510 Manual- https://guideusermanual.com/product-name-photosmart-7510-e-all-in-one-printer-series-c311-manual&po=243459&lang=English to proceed to further options if above are not useful.
Posted on Apr 03, 2017
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Posted on Jan 02, 2017
With reference to Expert Burti, he has given the solution to your problem.
"Just got off the phone to HP and the issue is resolved *phew*. This waswhat I was told to do for my C5180. First they told me to do a powerdrain. This is done by pulling out the power cable and then holding theon/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :
Have to say it looked like this whole process used up shed loads ofink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too."
With thanks from expert Burti.
Posted on Jan 02, 2009
Excuse me--but I would like hp to have a look at this series and come out with a statement.
I did call someone in computer repair i think he said they cannot fix it (I don't remember that part)--but (this I do recall) that it probably needed a sensor to be replaced.
I have another bone to pick with hp--revealing: I did use the quick set up format and did not watch any dvd s on it if they gave them--
one thing I've guessed from all of this--there are several colors that get used up awfully fast, and yellow is one of them--even when we have our default set for black. double check yourselves: I believe that their nice black is created with yellow and other colors as well as the black cartridge.
Since I cannot say whether this was revealed in any of the handouts or an instructional video, if there was one--I don't know that they didn't tell this outright.
To be truly user friendly--I don't think that sort of information should be so buried that a casual user wouldn't know that.
(Sure it makes what they more impressive if you don't know how they do it, but I'd like to think they want us to choose easily what colors we are using, especially when printing 'black' ink!)
Posted on Jan 22, 2009
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge toward you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,store the black print cartridge in the print cartridge protector or an airtight plastic container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
8. Slide the new print cartridge forward into the empty slot. Then gently push the upper
part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
Work with print cartridges 69
Maintain the HP All-in-One
9. Close the print cartridge door.
If you installed a new print cartridge, the HP All-in-One prints a print cartridge
10. When prompted, ensure plain white paper is loaded in the input tray, then press the
button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
11. Place the page print side down on the scanner glass and then press the button next
to OK to scan the page.
When the On
Please Don't forget to rate this solution. Thanks.
Posted on Feb 17, 2009
Hold “print photos” button and “red-eye removal” buttons together, release
ø Then press the “red-eye removal” button, release
ø Then press the “print photos” button, release
ø Then press “red-eye removal, release
ø Scroll to “resets menu”, click ok to select
ø Scroll to “Options” semi-full reset, ok
The printer then powers off and wait a couple of minutes. I believe the printer turns back on (or maybe the user needs to power back on after a few minutes). The refills then work.
Posted on Jul 03, 2009
it shows if your using refill cartridge. & if you r using refill cartridge clear cartridge sensor with soft hands your problem would be resolved.
Posted on Jan 22, 2010
Tips for a great answer:
Jul 06, 2016 | HP PhotoSmart Office Equipment & Supplies
Jan 06, 2015 | HP Photosmart 7510 e-All-in-One Printer
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Mar 18, 2013 | HP Officejet 6700 Premium e-All-in-One...
Dec 02, 2010 | HP Photosmart C4280 Aio Printer
Feb 26, 2009 | HP Photosmart C5180 All-In-One InkJet...
These types of severe
cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem", etc.) typically indicates the internal micro-electronics
of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at
rear and lower side of the ink cartridge, are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on most models which use HP 74/75 cartridges. Refer to
Inkjet411 youtube videos below:
HP 74, 75, 74XL, 75XL
Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
C4200-C4500 and C5200-C5500a Printers -
Diagnostic Tap 41 Test: (verifies
electrical health of ink cartridges):
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
Dec 12, 2008 | HP Photosmart C4280 All-in-One InkJet...
Dec 12, 2007 | HP Photosmart 2575 All-In-One InkJet...
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