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Whirlpool cabrio platinum washer wtw8240yw0. Getting UL code EVERY time on last spin. Changed suspension rods, but still same issue! I am ready to take an ax to this machine!!! Help!!!

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  • 610 Answers

Replace the shaft and bearings... W10435302

Posted on Apr 25, 2017

Testimonial: "OK....I did this and the bearings were shot. Got it all back together, tried to run a cycle and error code F50 came up. So....I ordered a new sensor and installed that. It didn't make a bit of difference! Here I am, almost $300 in the hole and it STILL isn't working! That axe is looking better all the time - HELP!!!"

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6ya6ya

6ya staff

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SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Bill Boyd

  • 53755 Answers

SOURCE: How do you remove the cover for Cabrio Platinum Top Load Washer to see if clothes have gotten stuck between wall & basket of washer. I can not wash one load without getting the UL Off Balance Code!

it is extremely unlikely that clothes have got to the position you mentioned
unbalance comes from
1--- clothes out of balance in the tub--too much on one side
2--machine not level on the floor --- rubber feet missing from adjuster bolts
3-- suspension rods and insulators for the tub broken or missing
these suspension rubbers/ plastics break on a regular basis and allow the tub to sit at an unlevel state causing an unbalance situation when spinning
top covers are either held in place with screws at the front and back ( under plastic trim buttons ) or simply clip on to the side walls at the top
talk with a service agent as to how to remove the top or download a workshop manual for the machine from the net

Posted on Oct 29, 2016

Tom Chichester

  • 54939 Answers

SOURCE: My whirlpool cabrio washer model # wtw6700tu1 has the ul code at spin cycle then stops we already checked suspension rods that's not the problem any ideas?

The door latch may be signaling it is open at the start of the spin cycle.

Posted on Dec 26, 2016

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We keep getting the UL (unbalanced load) code on our Whirlpool Cabrio washer (model # WTW8800YC1). Is there a way to determine if it is the bearings or the suspension rods?


You can check the bearings by axially moving the drum against the axis in which it spins, backwards and forwards on a top loader, or up and down on a front loader.

More likely to be a suspension spring broken, or come unhooked.

Try the washer with two bath towels to check for uneven loading.

Dec 29, 2016 | Whirlpool Washing Machines

1 Answer

How do you remove the cover for Cabrio Platinum Top Load Washer to see if clothes have gotten stuck between wall & basket of washer. I can not wash one load without getting the UL Off Balance Code!


it is extremely unlikely that clothes have got to the position you mentioned
unbalance comes from
1--- clothes out of balance in the tub--too much on one side
2--machine not level on the floor --- rubber feet missing from adjuster bolts
3-- suspension rods and insulators for the tub broken or missing
these suspension rubbers/ plastics break on a regular basis and allow the tub to sit at an unlevel state causing an unbalance situation when spinning
top covers are either held in place with screws at the front and back ( under plastic trim buttons ) or simply clip on to the side walls at the top
talk with a service agent as to how to remove the top or download a workshop manual for the machine from the net

Oct 29, 2016 | Whirlpool WTW6400SW Cabrio Washer

1 Answer

My WTW7600XWO washer stops with 11 minutes left to go and UL comes on


The UL code means that the load is unbalanced. With the Cabrio washers, frequently this is due to the failure of the suspension rods that hold the tub. To check this, use a putty knife to separate the clips that hold the top of the washer at the front of the unit. Then lift up the top. Check the suspension rods and balls. Also check the wiring at the motor and the control panel, just to rule out any electrical cause for the UL error. You probably only need to replace the suspension spring kit, W10247710, is available from several sources, including: http://www.appliancepartspros.com/whirlpool-suspension-spring-kit-w10247710-ap4411122.html . There are videos showing the the replacement procedure available online.

I hope this helps.

Cindy Wells

Jul 09, 2015 | Washing Machines

2 Answers

Have a Whirlpool Cabrio top loader washing machine, keep getting code F1 during beginning of cycle. Got code uL for the first time today. What do these codes mean.


Have a Whirlpool Cabrio top loader washing machine, keep getting UL code when spin on high speed and the machine bangs all over the place.. Model num wtw6300sw0 Type 581


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Aug 23, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

Noisy when trying to spin. display uL instead of time remaining. Stopped, opened lid and redistributed load. Started up again. cycle continued but still displaying uL. Not sure if load still unbalanced?...


REPLACE YOUR SUSPENSION RODS. You can get them at a discount applicance parts store online for about $60. Our washer is about 8 years old and has been getting unbalanced on every load. I replaced the suspension rods tonight and and it solved the problem.

Jan 24, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

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Why does my Whirlpool Duet model # WFW97HEXL not detect the blue load and go detergent dispenser cartridge? Front load Whirlpool duet steam washing machine w/ precision detergent dispenser cartridge, (model # WFW97HEXL), does not detect the blue detergent cartridge when placed in the soap dispenser drawer, as a result the pre treat cycle cannot be utilized since it works in conjunction with the blue precision detergent cartridge. Without the cartridge in the dispenser drawer, soap flows freely into the drum, as do bleach, and fabric softener without issue. When starting a wash cycle with the blue detergent cartridge in the dispenser drawer a prompt on the LCD screen asks if the detergent cartridge is being used, you can answer yes to override the question by continuing to press the start button the wash cycle starts but, the pre treat cycle cannot be chosen because the blue detergent cartridge Is not detected and the machine will not allow the pre treat cycle to be overridden because it cannot detect the blue detergent cartridge. With the top of the washer off and by over riding the detergent cartridge when prompted I noticed that the dispenser actuator is cycling and landing on actuator port II but, I believe with the detergent cartridge inserted the actuator should be dispensing from actuator port I. Has anyone seen this issue or can anyone provide any insight into what may need to be replaced. This started occurring after the main control board went bad and was replaced the humidity sensor on top of the dispenser drawer was also replaced as I noticed that sensor seemed to coincide with the float inside of the blue detergent cartridge. Other than the blue detergent dispenser not being detected and not being able to utilize the pre treat feature as a result of the blue detergent dispenser not being detected the machine and all other features are functioning normally.

Dec 12, 2019 | Whirlpool Washing Machines

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