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Why won't my Staples shredder spl nmc 10a shred?

The shredder is pretty new, just got it about 1 1/2 weeks ago. This afternoon, it stopped shredding. The green light is on. The bin is empty. There is no paper on the blades from the bottom of the shredder unit. However, when I put paper in, nothing happens.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Good luck!

Posted on Jan 02, 2017

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geemarie

Gayle Ashbach

  • 876 Answers

SOURCE: SPL 1506X Shredder

Have you looked for hidden staples in the machine. Sometimes they can be hard to spot.

Posted on Aug 01, 2008

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Anonymous

  • 35 Answers

SOURCE: Royal 10X confetti shredder

More than likely, there is a lot of paper debris jammed between the cutters and strippers. If you are handy, try the following.
Disconnect the power.
Disassemble the shredder from the lower bin to access the cutting head. Clear the head of all debris with a small screw driver or ice pick. Reassemble and oil the cutters with shredder oil, being careful not to get any oil on the optics. This should solve the sluggish problem. Oil on a regular basis, before every use.

Posted on Feb 23, 2009

JayBlair

Jay Blair

  • 328 Answers

SOURCE: when on

Make sure there is no paper blocking the sensors. Otherwise you may have a bad sensor or switch.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Posted on Jun 05, 2009

Anonymous

  • 1 Answer

SOURCE: staples spl-710sh paper shredder stopped shredding

This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.

Posted on Nov 01, 2009

abp20

  • 1218 Answers

SOURCE: My VF 1012mx paper shredder

Does it run in reverse.????
You may just have dirty "eyes" where the paper is inserted, OR they may be defective.

Posted on Jul 20, 2011

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1 Answer

I emptied the shredder and now the red overheat/door open light comes on when I turn it on. will not allow me to shred anything. please help!


There is an interlock that prevents your shredder from operating without the bin in place. Something may be stuck inside, preventing the bin from closing the interlock. There also could be a shred of paper preventing operation.

Feb 17, 2015 | Compucessory CCS60076 - High Security...

2 Answers

My shredder worked fine but now when I turn on it does not stop running and does not shred paper ?


Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.

Jan 05, 2015 | Shredder Office Equipment & Supplies

1 Answer

Embassy shredder open door light won't go off after emptying bin. Therefore no shredding


The shredder probably has some kind of switch or sensor that detects that the bin is in its correct installed position. The interlock may be broken or blocked by paper shreds. An inspection inside the bin recess may reveal the cause so that it can be corrected.

Oct 19, 2014 | Office Equipment & Supplies

1 Answer

Beeps and stops; doesn't stop when empty


As for your first part - It sounds like there is something wrong with the switch lever that moves to complete the electrical circuit to start the shredder. On every shredder I have seen, there is a little "bellows" linked up to this lever that pushes it back so the machine will shut off. Most of the time all you have to do is put another piece of paper in and let that get shredded and the shredder will stop afterwards. If not, then just use the main switch to turn the shredder off.
Second, the beeping during "mid-shred" sounds like a warning that the shredder is starting to overheat and shut down. If this is the case, just wait a few minutes to allow it to cool down and try to finish the shredding you have. I have found that if you feed a shredder a constant stream of paper to shred, this might cause the shredder to overheat.
Also, the shredder may get overloaded with pieces of the shredded paper. Here is the way to check on that:
1. UNPLUG THE ELECTRICAL CORD FROM WHEREVER YOU HAVE IT PLUGGED IN.
2. Lift the shredder from the bin and turn it upside down.
3. Look for an excessive amount of paper in the bottom of the shredder. If there is a lot, you can remove it in several ways. (Most likely the bin is quite full at this point.) Pull the majority of it out and put it in the bin. If there are pieces of paper that you can pull out with your fingers, use a tool (needle-nose pliers, serrated tweezers, a hemostat, etc.) to get those difficult pieces out.

Replace the unit on the bin making sure that it is the same way you took it off. In most cases (on the better shredders), there is a notch on the underside of the shredder that needs to be on top of a "nub" that is on the edge of the inside top of the bin. Unless that nub is aligned with the slot, the shredder will not work.

Apr 26, 2014 | Staples ID Armor IDX50B Shredder

2 Answers

We missed emptying out the machine, now we are not able to open the drawer. What can we do?


Try shaking the machine to lower the cuttings in the bin. You might have to pull really ******* the bin to remove it. Be careful you do not break handle on the bin. The machine should have stopped shredding when the bin full sensors were activated, if they did not , then you have bad sensors in the unit and they should be replaced.

Aug 30, 2011 | Fellowes SB95C Cross-Cut Shredder

1 Answer

Need owners manual for B&D paper shredder Model BD-10P. i have a jam


Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

Apr 07, 2011 | Black & Decker Garden

1 Answer

SHREDDER INDICATOR KEEPS COMING ON WHILE SHREDDING


look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

Nov 11, 2009 | Fellowes DM15C Shredder

4 Answers

Staples SPL-1506X Shredder Issue


I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Apr 25, 2008 | Office Depot Ativa DQ60M Shredder

1 Answer

Royal ORCA 3500 paper shredder


orca 3500: reverse works but auto run does not. Green Light is on, bin is empty but will not shred paper? Any suggestions?

Dec 24, 2007 | Office Equipment & Supplies

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