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I bought a compaq laptop at a church rummage sale. I went and got a charging cord start sit up it works just has a user lock codes how do I get rid of that so I can use it?

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  • Compaq Master
  • 5,616 Answers

Ok we finally get the model
"Cq61 420us" made 2009, not too old.
I cant see your screen to be sure where it is locked. this PC has UEFI technology
and as such and turned on , only HP can unlock this device.


the exact message seen is not stated
"user lock codes" bios or windows locked?
do you see the windows login screen at all?
now we go to HP, they own COmpaq.100%
and ask

HP has a support page

https://support.hp.com/us-en/product/compaq-presario-cq61-400-notebook-pc-series/4074240/model/4121168/manuals


ask HP.com how to reset it.
there is a way, but fixya is NOT HP.Com
sorry, we are not HP.

ask here

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?q=Cq61+420us&collapse_discussion=true



see others asking there?
sure.

did you do the HP long reset first?
battery large out
then line cord off
push power on for 30 seconds
release.
not use just AC power , as the 9 year old battery will be bad, and worse shorted.
leave the huge battery out for now. run on AC>
then tell the helper all words on the screen
all logos. all graphics seen there,
even if the w7 log on screen shows.
then we can proceed.

Posted on Apr 29, 2018

Testimonial: "Cq61 420us"

  • 8 more comments 
  • Larry Ng
    Larry Ng Apr 29, 2018

    here is a list of real non HP owner, compaqs
    up to year 2000.
    note how 1988 , is a true laptop. then,
    http://www.computinghistory.org.uk/det/8...

    later when HP bought out Compaq
    they called them HP compaq, a key fact.
    September 3, 2001
    these named, Compaq's ended in 2013,
    a 25 year run just on notebooks. yes huge.
    Please,
    tell the helper what the tags say.
    or shoot us photo of it?
    easy as eating apple pie, no tech there, just look and tell.
    thanks for playing guess my PC.

    even turn it over read the bottom ?

  • Larry Ng
    Larry Ng Apr 29, 2018

    tag for above photos is.


  • Larry Ng
    Larry Ng Apr 29, 2018

    this old PC, to reset it , a period correct answer (relics)
    is:
    1: remove the line cord.
    2: remove the battery, large.(if fitted)
    3: remove the tiny RTC coin cell battery inside.(deep inside, read the manual >?)
    4: push power button for 10 seconds.
    5: reverse above leave old large battery out it will be no good, this old and not safe.

    this resets most the relic PCs.
    if the PC is 2013, the answer will be different.

  • Anonymous Apr 29, 2018

    Send it to the recycle center.
    Not once did you tell the helper what you'd spend to fix a $3 PC. and that Matters,.
    I'd not spend a dime on any real Compaq that old.1989 to 2007.

  • Eric Lefty
    Eric Lefty Apr 29, 2018

    It came with windows 7 & I tried that it didn't work.

  • Larry Ng
    Larry Ng Apr 29, 2018

    please again
    what PC is it,?
    COmpaq means nothing.

    it has a name compaq , yes
    it may have the name HP with the name COMPAQ
    does it>?
    if yes , the bottom of it has service tag
    with the full model stated. see that?

    no human on earth can guess what is in your hand ever.
    show a photo of it
    tell the full names, on it.
    or the service tag data.

    best of all , photos of it.
    10x better a photo of the service tag.

    here is 1 example
    on the bottom. (wild guess of 1000s made)
    HP Compaq Presario CQ61
    this is 2009 PC ! (just one more example)
    see those 3 lines in red arrows.
    only that answers this questions
    what is this THING.

  • Larry Ng
    Larry Ng Apr 29, 2018

    we can never ever guess PC in text
    only photos work
    or you reading the tag and telling those words.
    we are still at question one.

    Pretend you went to shop, pc repair
    and had it in a bag
    then asked them to diagnosis it, but they can not look in the bag.
    bingo here.
    tHE HP.com site will ask you the same thing,
    for the same reasons.

  • Eric Lefty
    Eric Lefty Apr 29, 2018

    I'm out of town all day and I'll repost the question with all the information when I get back home where it is at

  • Terry
    Terry Apr 29, 2018

    If you see a code, and give it to HP online, they give you a code in return to unlock the BIOS. I'm assuming that is what you have encountered, but if it comes up to Windows and you don't have a username and password, that is a different issue.
    https://h30434.www3.hp.com/t5/Notebook-O...

  • Anonymous Apr 29, 2018

    so true what the screen shows from power on matters.

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sure..re format the drive with a new windows installation disk. YOu'll most likely want to do that anyway

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SOURCE: i have a sponge bob emerson sb350 the parental

Could be anything,not possible,only tries reset every setting.Ask Emerson for how to unlock.Go to their website might show how to reset codes.

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SOURCE: I bought a Geovision Omega Reflector telescope

Never heard of this telescope. You will NOT find a manual. You might try contacting a local astronomy club and have one of the members look at your telescope and help you with it.

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