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Have a windsor xp12 vacuum that has no power. changed cord, changed switch. the lever on the power handle is tight. and ideas?

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6ya6ya

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Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 6 Answers

SOURCE: No Power to Windsor Sensor XP12

The Windsor Sensor vacs all have a removable handle.

The handle is inserted into a "socket" which has contacts to complete the electrical circuit.

The handle is held in place by a gray plastic lever.

If the lever is not pressed down completely, the handle is able to slide within the socket during regular use.

If the handle slides out far enough, the electrical connection within will be disconnected and the vac will have no power.

Simply lift the lever, pull up to remove the handle, and re-insert the handle fully, then press down firmly on the lever to lock the handle securely in place.

This is the first step to solve your problem and hopefully this is all that need to be done.

If this does not work, please repost here and I will help you all I can.

Note: I am a big fan of the Windsor Sensor vacs and find them to be easy to work on and a great vac all around!

Posted on Feb 25, 2010

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The handle release on windsor s12 won't spring into place


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you must test the power cord for open or break use the VOM
2) Test for main switch some wires loose, or bad solder, or switch defective, and replace.
3) Thermal fuse, loose, or bad contact. tight.
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God bless you
7_28_2012_10_42_04_am.jpg7_28_2012_10_42_21_am.jpg

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Sebo Automatic X1 Stopped. Yesterday my Sebo stopped working. I know this can happen if it gets blocked and overheated so I checked for blockages, none. And left it too cool down. Tried it again but it was...


Hello,

Ok, thanks for the clarification. Even though the cord doesn't have any external damage, it's still very possible that it has gone bad. When a Sebo upright doesn't even start, this can mean one of several things. The parts that could go bad that would cause the machine not to turn on would be the cord (most common on a Sebo), the on/off switch, the PC board that's on top of the motor, or the actual motor. In the 7 years that I've been selling Sebo, I have only changed out one PC board, and I've never had to replace a single motor on a Sebo yet. I have had to replace several cords over the years, some showing external damage, others didn't show any damage.

The cord and the switch are going to be the easiest parts to test, and also happen to be the most common, so this is a great place to start.


Here's how you can test the switch and the cord on the vacuum cleaner. You'll need to have a simply Electrical tester that will test if current is going through the cord. Here's a link to a similar one that is very inexpensive that I used in this repair solution:
http://www.homedepot.com/h_d1/N-5yc1vZ1xh7/R-100183054/h_d2/ProductDisplay?langId=-1&storeId=10051&catalogId=10053


Step 1. Unwrap the electrical cord from the vacuum cleaner, and set the entire cord aside. Also remove the on-board wand that rests directly behind the bag housing. After the wand has been taken out, you should see on the left side of the vacuum where the handle goes into the body of the vacuum a little gray lever (my picture this lever is yellow as I only had a Sebo X5 on the floor, but the repair is identical). This is what the lever looks like:


80f63f9.jpg
Step 2. As you'll see if you look closely, the lever says "closed". Turn the lever towards the front of the vacuum so the lever reads "open".


8d9a86b.jpg
Step 3. Once the lever is moved to open, lift straight up on the entire handle assembly to remove it from the vacuum cleaner.


3c3c9cb.jpg
Step 4. Once you have the handle assembly out of the vacuum cleaner, turn the handle upside down. You'll be able to see two small metal electrical terminals that connect into the base of the vacuum where the handle meets the vacuum cleaner. Make sure that both terminals are visible. I have seen a few Sebo's where the handle has come loose, and these terminals no longer make connection to the rest of the vacuum, causing the vacuum not to turn on. You can re-attach the handle into the vacuum cleaner, turn the lever on the side from open back to closed, and test the vacuum to see if it comes on.

Step 5. If the vacuum failed to come on after reinstalling the handle, take the handle back out of the vacuum. Put one of the wires from your electrical tester into each terminal in the bottom of the handle assembly. Make sure that the tester is actually making contact with the metal terminals. It should look like this:


614747f.jpg
Step 6. With each of the electrical tester wires pushed down into the handle and making sure they are making contact, plug the cord into a standard wall outlet. If current is present, the electrical tester will light up. If not light comes on, try flipping the on/off switch and see if this has an effect on if the tester lights up or not:


1fdc3c7.jpg
As you can see in the picture above, the cord and switch on this vacuum are good. If your tester lights up when you put it into the handle, then this means that your cord and switch are good. This means that either your motor, or PC board have gone bad.

If the tester signals that you don't have any power at the bottom of the handle, then this means that either your switch or your cord is bad.

If you will please let me know the results of the electrical test here on the bottom of the handle, I will then go into the next steps of the repair, and explain how to open up the machine and either replace the cord / switch, or if you did have power here, the pc board or the motor.

Please just use the clarification request form that you used last time. I hope this was helpful in diagnosing your machine. If this helped you, please be kind and rate the repair as helpful by clicking the thumbs up icons in the top of the repair.

I look forward to helping you fix your Sebo.

Chris J.
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3 Answers

No Power to Windsor Sensor XP12


The Windsor Sensor vacs all have a removable handle.

The handle is inserted into a "socket" which has contacts to complete the electrical circuit.

The handle is held in place by a gray plastic lever.

If the lever is not pressed down completely, the handle is able to slide within the socket during regular use.

If the handle slides out far enough, the electrical connection within will be disconnected and the vac will have no power.

Simply lift the lever, pull up to remove the handle, and re-insert the handle fully, then press down firmly on the lever to lock the handle securely in place.

This is the first step to solve your problem and hopefully this is all that need to be done.

If this does not work, please repost here and I will help you all I can.

Note: I am a big fan of the Windsor Sensor vacs and find them to be easy to work on and a great vac all around!

Aug 12, 2009 | Windsor SR12 Sensor Bagged Upright Vacuum

1 Answer

No power when plugged in


If there is no power to the Windsor model ensure that the handle has been locked down properly - there is a flip up lock which naturally goes down so that the electric element in the handle meets with  the male connector set into the lock at the bottom. 

Mar 18, 2008 | Windsor SR12 Sensor Bagged Upright Vacuum

1 Answer

Windsor Sensor 12 Vacuum No Power


I'm an engineer for Hyatt hotels and I've worked with the S12 vacuums for a few years now. The most common problem electrically lies in the main switch and the power cord. Almost at no time in the past three years and working for 4 hotels have I had to replace any motor or board component for them. Take out the handle from the bag housing and use your volt meter/circuit tester to test the main switch, if that and your power cord are good, then you might have a bad fuse, which is located on the brush side of the main chip board. Any other questions, feel free to email me directly @ andrew.massey@gmail.com

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