Question about Bose Audio Players & Recorders
It could be a result of defective mechanism,this can be checked by any experience Bose Technician but in most cases,the mechanism may need to be replaced
Posted on Oct 24, 2018
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: BOSE WAVE RADIO/CD
I've repaired about 10 type Bose AWRC3x (the radio/cd model with lift up lid and top controls). If the cd won't play or skips, try cleaning the lens VERY carefully with a cotton bud with some isopropyl alcohol. Let it dry then try again. This will help in about 1/3 of cases.
After that, a new laser unit is needed. They cost around 15 pounds,30 dollars, (Type SFP100s with 13 pin connector made by Sanyo). You need to have some electronics experience to take the case to bits to get the laser deck out, change the cd laser and reassemble. Basically, DISCONNECT THE POWER! Remove the 3 screws on top, turn over and carefully prise the front of the base away from the top cover with a table knife or similar. Lift off the top cover - be careful with the lid ribbon! The deck can be disconnected from its ribbon cable and wired connector very carefully. Take the deck to bits and fit the new laser head (take photos if you think it will help). Remember to unsolder the shorting 'blob' of solder which protects the new laser from static till its fitted.
On the bright side, there is no tracking etc to set up, that's all automatic so usually they work like new with a new laser fitted. I have to say this is the weakest feature on the Bose CD radio, the actual electronics rarely gives trouble.
Hope this helps Steve O'Donnell
Posted on Mar 20, 2008
Had the same problem. Mine the cd drive got out of alignment. Sorry to say the fix is to have it replaced. BOSE will do this for about $150. Typically this includes the one year service agreement, a full system "tune up" and a one year warrenty.
Call BOSE and they will take care of you.
Posted on Oct 02, 2009
I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:
PO Box 9168
Framingham, MA 01701
Posted on Nov 03, 2009
Tips for a great answer:
Sep 02, 2012 | Bose Wave music system Multi-CD Changer...
Apr 20, 2012 | Bose Wave music system Multi-CD Changer...
Sep 15, 2011 | Bose Audio Players & Recorders
Dec 05, 2010 | Bose & Wave& Music System
Oct 17, 2009 | Bose Wave music system Multi-CD Changer...
Dec 11, 2008 | Bose Wave Music System CD Shelf System
Dec 01, 2008 | Bose & Wave& Music System
Jun 06, 2008 | Bose Wave music system Multi-CD Changer...
42 people viewed this question
Usually answered in minutes!