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Cannon Pixma MX870 PGBK only prints half top. I already run deep cleaning 3 times and the pattern is the same: all colors are normal, except the PGBK head only prints top half.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 2 Answers

SOURCE: Canon PIXMA iP4000 Will not print red Deep clean won t work Other colors OK

remove print head assembly. clean off.
print head not on cartridge. 

Posted on Jun 21, 2008

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Anonymous

  • 1 Answer

SOURCE: Print head remains clogged canon pixma iP 4000

I have successfully managed to clean the print head with isopropyl alcohol by placing a flexible plastic tube over the cartridge seat, filling the tube partially with the alcohol, then blowing very hard through the tube. The alcohol does not appear to harm anything.

Posted on Aug 17, 2008

solofixya

Pam Obrien

  • 34 Answers

SOURCE: bottom half of pgbk band doesn't print

First try doing a deep head cleaning or two; if that doesn't work, try removing the printhead and looking at the bottom of it to make sure there is nothing blocking the small ejection holes on printhead, reinstall the printhead, do the alignment again an that should do it, if not you may need a new printhead.

Posted on Nov 11, 2008

Anonymous

  • 103 Answers

SOURCE: cannon ink jet quit printing black

To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure the ink is flowing. # Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.

Posted on Aug 21, 2009

Anonymous

  • 1 Answer

SOURCE: The PGBK black will not print on my Pixma MP600.

I have the same issue. I've replaced the PGBK cartridge, but the old one is completely full so it's not printing from that cartridge at all. I also cleaned the print head and deep cleaned, etc. The big black cartridge function is to print normal text and the small black one works with photo printing and graphics. I select High-Resolution Paper and that gets the printer to print text using the small black cartridge but this is only a workaround. Yes, the auto head allign. won't work because the MP600 won't detect ink from the PGBK cartridge on the test print. Possibly I have a bad print head again (the 2nd one is in there now) or I have some electronic issues with the printer. Getting a new print head would be the simplest choice, assuming it's actually bad. I think they're about $50 retail, and may be worth the effort to replace it. If the PGBK starts working again ... hoo ray! If the PGBK is still not printing ... the MP600 would not be worth fixing, I'll bet. :c(

Posted on Feb 16, 2010

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Worn print head. And for what they charge for a stinking print head you can get a new printer for less with a warranty to boot!

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if the clogging is worst then the deep head cleaning wont help.the head will need to be cleaned up manually and the waste ink pad in the printer should be cleaned too. this is covered normally in printer servicing.give special instructions to clean the head properly while you hand over the printer for servicing to any local tech. head cleaning and servicing will solve the issue
This will help. Thanks, please keep updated. please do rate the solution positively .thank you for using fixya

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I am snow bird; printer turned off for 6 months. I shut down properly. Now when doing print nozzel check the top PGBK pattern whole center portion is missing. I have cleande, deep cleaned twice and wiped...


It's manually unclogging.Open the cover and first remove the ink cartridges.Then open the holder and remove the print head.Run hot tap
water and put the print head with the nozzles up to stream water.Hold that 5 mins then turn the print head around with the nozzles down.Hold that for every color of 5 mins.Then put the print head in hot water with the nozzles down.Left it water about 15 mins and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.It's part number is QY6-0062.

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MP830 Canon - NOZZLE CHECK does not print light cyan line


You will need a new printhead, QY6-0061-000, runs around $60.00 well worth it for your machine.

Sep 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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My MP530 willnot print black printed text. How do I now if the ink head is plugged and what do I do about it?


Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
  1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.

    mp_500_win_nozzle_check_abnormal_cleaning.jpg


  2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.

    mp_500_win_maint_phc.jpg

  3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_ph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_ph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_ph_cleaning_color_only.jpg

  4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.

    mp_500_ph_cleaning_execute.jpg

  5. When the confirming message is displayed, check the contents, and click 'OK'.


    Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.


  6. Print a Nozzle Check Pattern and examine.

  7. Perform Cleaning again if necessary.


    Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.


Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
  1. In the Maintenance window, click 'Deep Cleaning'.

    mp_500_win_maint_dphc.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.

  2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.

    mp_500_dph_cleaning_targets.jpg


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_dph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_dph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_dph_cleaning_color_only.jpg

  3. Click 'Execute'.

    mp_500_dph_cleaning_execute.jpg

    Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.

  4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)

  5. When Deep Cleaning starts, check the contents, and click 'OK'.


    Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.


  6. Print Nozzle Check again.


    Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.


    Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Aug 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon pixma ip4000 color not printing correctly with full inks


In both cases be sure using correct ink. Use of generic ink can lead to leakage of catrridge seats do to crossion from inferrior ink quality (per Cannon). Be sure ink in proper locations - see manual. Run the maintenance proceedures: cleaning then print nozzle pattern. If all colors are not proper after two or three cleanings, perform deep cleaning. Print nozzle pattern after each cleaning. This should clear up problem. If not, print head may need replacement.

Feb 09, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

New ink cartrage


Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp800_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern

< 3 > Some black ink lines are broken.

< 4 > White lines are present in the color ink pattern.

< 5 > Both black and color inks are not present.
Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    Ifthe printed result does not improve even after doing print head deepcleaning, turn off the printer. Then, after 24 hours or later, do printhead deep cleaning again. (After a given time interval, ink coulddissolve itself, resulting in ink unclogging.

Jan 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Bottom half of pgbk band doesn't print


First try doing a deep head cleaning or two; if that doesn't work, try removing the printhead and looking at the bottom of it to make sure there is nothing blocking the small ejection holes on printhead, reinstall the printhead, do the alignment again an that should do it, if not you may need a new printhead.

Aug 07, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Poor colour


1. Ensure that the printer is powered on.
2. Press the <Menu> button.

3. Use the [<] or [>] cursor button to select 'Maintenance/settings', then press the <OK> button.
4. Use the [<] or [>] cursor button to select 'Maintenance', then press the <OK> button.
.
How to print a nozzle check pattern

1. Extend the paper output tray. (Confirm that the paper thickness lever is set to the left.)

2. Load a sheet of A4 or Letter-sized plain paper in the auto sheet feeder.

3. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

4. Use the <up / down > cursor button to select NOZZLE CHECK and press the <OK> button.
5. Use the <up / down> cursor button to select Yes, then press the <OK> button. The nozzle check pattern is printed.

6. Confirm the nozzle check pattern.
noz6600d.gif

The normal nozzle check pattern

abnoz6600d.gif
The abnormal nozzle check pattern


White lines are present ,black and/or color inks are not present.
- When all patterns are printed normally, press the <up / down> cursor button to select 'All A' and press the <OK> button.

- When any patterns are printed abnormally, press the <up / down> cursor button to select 'Also B' and press the <OK> button.
Top of Page

How to do print head cleaning
Note: Cleaning the print head consumes a certain amount of ink.

1. Display theMAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down > cursor button to select CLEANING and press the <OK> button.
3.Use the <up / down> cursor button to select 'Yes', then press the OK button to start print head cleaning.

Note: Do not do any other operations until cleaning is completed.



4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)
Top of Page
How to do print head deep cleaning

Note: Print head deep cleaning consumes more ink than print head cleaning.
Perform this procedure only when print head cleaning cannot resolve the print problem.


1. Display the MAINTENANCE screen. (See How to display MAINTENANCE above.)

2. Use the <up / down> cursor button to select DEEP CLEANING and press the <OK> button.
3. Use the <up / down> cursor button to select 'Yes', then press the <OK> button to start print head deep cleaning.


Note: Do not do any other operations until deep cleaning is completed.

4. Print the nozzle check pattern and check the print head status. (See How to print a nozzle check pattern above.)

Note: If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. After a given time interval, ink could dissolve itself, resulting in ink unclogging.
When the printed result does not improve even after these steps, replacement of ink cartridges may be required.

Nov 14, 2007 | Canon Pixma iP6600D InkJet Photo Printer

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