Question about Janome Sewing Machines
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Posted on Jan 02, 2017
I was having the exact same problem and just a minute ago was able to fix this. If you have the original installation cd for customizer 10000 plus when you first connect your usb cable from the machine to your xp machine choose the option to install the new hardware yourself. Then point to the cd rom drive and the drivers folder, win 2000 and the file inside of that will be the driver file. As soon as you install from this file it will be successful and you will be able to see all your Janome 10001 machine files on your computer when you work with customizer 10000 plus software. Let me know how it goes.
Posted on Dec 21, 2008
The solution was sooo easy.....one of my online embroidery groups suggested to put the card in my Janome and let the machine format it. It took about a minute and did not tell me what it was doing..and It worked! It put two folders on my card, Emb5 and ord#5, and I was to copy the jef files into the Emb5 folder, which I did and bingo! my Janome 9500 read the card and produced a screen with my jef files in it. I am a happy camper....I don't know if this works with all Janome machines but it did with mine.
Thanks for being here to help.
Posted on Jun 29, 2009
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