Question about Cuisinart Food Processors
Hello, Sally -
Make sure you have the work bowl properly placed on the base and the lid properly attached to the work bowl. I often have trouble getting the work bowl inserted in the base of our food processor and also have trouble getting the lid fitted into the bowl properly.
Since I have no idea which model of Cuisinart food processor you have, I am unable to advise you further.
You can contact Cuisinart Product Assistance:
US toll free number:
Monday to Friday, 8:00 AM - 10:00 PM (Eastern Time)
Saturday and Sunday, 9:00 AM - 5:30 PM (Eastern Time)
Posted on Jan 03, 2019
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: cuisinart food processor
I went through the same thing...as it turns out, everything was locked into place but I had the handle in the back rather than the front where the sensor is. Good luck. I hope that helps you.
Posted on Feb 06, 2008
Not sure if you found the solution by now but we recently had a similar issue. Make sure the bowl is put on such that the handle is facing the front of the processor. There is a little black button that gets depressed when the lid gets put on. We had to get the thing to work one night and spent hours trying to get the processor on and then trying to get a blender to work before finding the problem.
Hope this helps.
Posted on Nov 28, 2008
Remove the work bowl completely. Turn the machine on and use a pen to depress the dark grey or black button on the base of the food processor. If the motor doesn't spin, it needs repair. If there is spinning:
Make sure the handle of the bowl is facing the front of the food processor. Place the lid tab just to the left of the handle and slide it toward the handle until it won't turn anymore. Remove the pusher sleeve from the lid and reinsert it with the lock facing the front of the food processor. Slide the lock into the locked psoition. If it still doesn't work, replace the third piece on the work bowl - the one piece that you haven't replaced. It will then work.
-Tha Mp3 Doctor
Posted on Jan 15, 2009
Initial disclaimer: I am not recommending this course of action - my recommendation is to buy a new food processor. These units weren't designed for DIY repair, so this is going to be a difficult task. The final product probably isn't even going to be pretty. You are well out-of-warranty, or I wouldn't even consider posting this. First, make sure you have a DLC-7E shaft - the only way to get one at this point would be to buy a DLC-7E base from eBay or an after-market seller, as all of these were manufactured well over 20 years ago. I don't currently see any eBay listings for one, but they do crop up from time-to-time. Make sure the DLC-7E you are repairing and the old one from which you are wrenching the old shaft are unplugged and have been unplugged for an hour or longer just to be on the safe side. Unscrew the four screws on the bottom of the base on both units. If the bottom base does not come off after this, carefully pry out the four feet and unscrew any hidden screws that might be hidden underneath the feet (Careful - original feet cannot be ordered by normal means, and damage will only add to your total repair cost). Take note of the guts on the inside of both food processor bases - if you have to unscrew the motor body (4 screws that sit just underneath the top of the base), take note of everything that you are taking out so that you can put it back in its proper place when done. Wear leather gloves for safety. Please be aware that even an unplugged unit still has the potential to send several volts of electricity through your body - this is a potentially hazardous task. Once the motor body has been unscrewed and removed slightly (don't disconnect any wires or cables - just get the motor body out of your way), you will notice the old shaft that you intend on replacing. Look for any damage to the gears/bearing that surround this shaft. Try dabbing a small amount of USP-grade mineral oil on any bearings - clear away any dust or debris that may be obstructing the shaft from turning. Don't overapply the oil, or the wetness will seep into other electronic components in the motor and cause them to fail. Put your food processor back together, turn it on, and press the button/buttons on top of the base of the food processor with a pen with the food processor plugged in. If the shaft still won't turn, you definitely need to replace the old shaft (you can disregard some of these previous steps if your problem is that the spindle on the old shaft is worn).
Remove the screws and disassemble the processor base as described above. Since there is a layer of paint/coating surrounding the old motor shaft, removing the old shaft may cause paint flecking. Take the shaft from the one food processor base and insert it in the food processor you are trying to repair. Strip away any excess paint/coating from the new shaft. Make sure no paint flakes remain in the body of the food processor, or they will later cause more serious problems that will permanently damage your food processor - potential fire hazard as well. You will probably notice that the new shaft does not look as pretty as your original shaft, since the paint/coating will almost invariably get damaged in this process. Reassemble the base of the food processor, making sure no wires, etc. were knocked out of place in the process. This paint flecking will add to the cost of the repair - you may need to buy appliance body paint that dries to almost a rubbery consistency to make the final project look nice. All of the materials listed above could cost you $40 or more.
Like I said, I don't reccomend this course of action, but there's your answer.
Posted on Mar 17, 2009
Make sure work bowl handle is locked in so that the handle is facing the front of the processor, and that the feed tube and metal rod of the pusher are facing the back of the processor. If it is assembled in this way and still won't turn on, call Cuisinart for assistance, as you may have concelaed damage to one of the work bowl parts. 1-800-726-0190
Posted on Sep 29, 2009
Tips for a great answer:
Aug 24, 2018 | Cuisinart Food Processors
Nov 23, 2014 | Cuisinart DLC-2 Mini Prep Plus Food...
Sep 12, 2009 | Cuisinart Food Processors
Jul 27, 2009 | Cuisinart DFP-14BC Custom Food Processor
Jun 24, 2009 | Cuisinart DLC-5 Food Processor
Aug 31, 2008 | Cuisinart DLC-2007 7 Cups Food Processor
Jun 22, 2008 | Cuisinart DLC-8S Pro Custom Food Processor
Oct 29, 2007 | Cuisinart DLC-10S Pro Classic Food...
183 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: