Question about Samsung Refrigerators

1 Answer

Our Samsung refrigerator model RFG297ACRS is not cooling and freezer not cold.

The compressor is vibrating but not hot. Condensor coils not dirty. Changed starter relay ..still not working. Compressor fan spins freely appears to be working. Can hear evaporator fan. Some Green gritty substance in fridge and small amount beside compressor

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  • Samsung Master
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Posted on May 03, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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22yooper

James Helmer

  • 828 Answers

SOURCE: Kenmore Refrgierator is not cooling enough

Is the frost on the entire surface of the evaporator or just a portion. If it is only frosting on a portion there is a possibility your system has developed a leak and has lost some of the charge. Or your compressor has lost its ability to pump the gas. A bad condenser fan motor overtaxes the compressor and can cause premature failure. If it is a bad compressor it may be time to replace the refrigerator. Replacing the compressor is an expensive job and the warranty is only one year on a replaced compressor.

Posted on May 31, 2008

rpbuice

Ron Buice

  • 161 Answers

SOURCE: Freezer gets cold, Refrigerator Hot

First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You can't see the door but, you should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system which consist of the defrost timer, heater, and thermo disc.

Also, If you replaced the evaporator fan then you got a good look at the cooling coils. Look at these coils while it is running. There should be a light coat of frost on all the coils. If this frost line is only 3/4 or 1/2 or any amount less than full coverage of the coils then the system has a coolant leak.

Directly under these coils is the drain pan and drain hole in the middle. This area should be clear of any ice or debris.

Posted on Dec 25, 2008

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: Freezer works Refrigerator will not cool down

The compressor should be OK this time because you caught it in time. But if the condenser fan stops you need to consider replacing the fan. I have had refrigerators do fine until the fan motor warms up and you are away, it stops. Don't think you should use the refrigerator until the fan is fixed. Sea Breeze

Posted on Apr 22, 2009

Anonymous

  • 47 Answers

SOURCE: Freezer is not cold and evaporator fan (inside

ok well... those pipes coming from your compressor one of them should be hot. if not your compressor is not running.

Posted on Nov 11, 2009

Testimonial: "Thank you for the response Fridgie!"

jdvillanueva

Jdvillanueva

  • 2098 Answers

SOURCE: Freezer stopped cooling then refrigerator.

Hi,

Compressor's discharge hot gas must be between 160-200 deg F, if the hot gas gone to excessive heat because the condenser coil is dirty and the fan is not working, then the unit experienced cooling malfunction as what you've encountered right now. I would advice you to replace the fan and clean the condenser using condenser coil cleaner for effective cleaning and your unit will work normal again.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Posted on Sep 05, 2011

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If your freezer fan is running and the refrigerator side seems to be ok, then one of two things could be the issue
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2) You have a leak in the sealed system. You can visually verify this by emptying the freezer and taking the back wall off. If the evaporator coil is mostly aluminum and hardly any frost on it your low on freon.

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