Question about Samsung Refrigerators
Press and hold the VOL and MENU buttons together for 5 seconds. Press the VOL button first, then hold VOL + MENU combination for 5 seconds again. Push the "Tool" button, navigate to Shop Mode (Store Demo) and turn it off.
Posted on May 04, 2019
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Posted on Jan 02, 2017
If the panel temperature reads 0 F 0 F it is in the "DEMO" mode. This is normal if you purchase a floor model. To bring it back to normal mode press ENERGY SAVER & ADJUST FREEZER together for 3 to 5 seconds until it beeps. Then unplug the referidgerator for at least 30 seconds. Then plug it bck in. That will reset the stupid computer and get it back to normal operation.
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Posted on Apr 24, 2009
I have the same problem, and thermador stated there was a recall on the hinges. They are replacing the hinges to a newer stronger hinge that will pull the refrigerator doors in tighter. It took three different service companies to find the answer to this problem because I was told Thermador does not want anyone to know about this issue they have.
Posted on Aug 19, 2009
humid air in the house. any time you open the fridge, house air is sucked in. when you close it, the fridge cools the air and moisture from the warm air condenses on any cold surface. also check to see if there is a gap in the seal.
Posted on Aug 26, 2009
I had the same problem. Turned out to be a microswitch under the lever used to activate it. The microswitch fell from the original position so it wasn't turning on anything. I tried gluing into position but the fumes from the crazy glue messed up the switch and I had to replace the whole rig.
The part is under the control display. You can pry it open from the left side.
Posted on Jun 04, 2010
I had a similar problem, paid a technician $90 to tell me to defrost the entire unit for 15-20 hours, and now it works like new. It is supposed to self defrost, but with poor circulation in the freezer (simply caused by too much stuff in there) the unit frosts up. This caused a rising temp in the freezer leading to inconsistent temps.
Anyone reading this with a similar issue, save your money and defrost it overnight. You should see a pool of water in the bottom of the freezer after defrost if this was the problem.
Posted on Aug 12, 2010
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