Question about Acer Aspire One PC Notebook

2 Answers

DVDs play with no audio

Just bought a Samsung external DVD drive SE-S084B for my AAO D150. There is no audio when I play a DVD. CDs play fine on the drive, and DVDs burned with the drive play fine on other DVD players. I've gone thru every audio-related setting I can find. What's going on??

Posted by on

  • Anonymous Aug 11, 2009

    Was that an auto-generated "solution?" I appreciate the response, but you obviously didn't read very carefully.
    I'm not having an problems burning DVDs. DVDs I've burned on the drive are not missing audio. Like I said: "DVDs burned with the drive play fine on other DVD players." The problem is: when I play a DVD, even a store-bought one, I get no audio.
    There is nothing wrong with the DVD, there is nothing wrong with the drive. I can plug the drive into my desktop and play DVDs without issue. I plug the same drive containing the same DVD into my netbook, and there is no audio.
    No other audio problems (that I'm aware of) with the netbook. I can play CDs no problem. I can burn DVDs no problem. The problem is only when playing DVDs: no sound.
    Netbook and drive are both brand new.
    I've checked for driver updates. Everything is current.



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 108 Answers

Nothing went wrong but it require audio codecs to be installed your DVD drive must be having a CD with it which has nero burning softwares and other like nero show time and dvd codecs. Install this programe from the cd supplied with it. use power DVD etc. many softwares are there .dvd play back

Posted on Aug 22, 2009

Testimonial: "Thanks so much! That is exactly what the problen was. I thought I had installed all the software that was with my external drive, but I hadn't."

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Acer Master
  • 1,316 Answers

You can find these reasons from the following aspects when your player plays no sound: Blu-ray player audio settings, HDMI cable connection error, incompatibility between your Blu-ray player and TV and Blu-ray discs damage or restriction.

Posted on Sep 30, 2019


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Reset BD Writer Model SE-506 BB

If new, return it. If used, should repair

Apr 18, 2013 | Samsung SE-506BB/TSWD 6X Slim Blu-ray...

1 Answer

LG GH24LS50 DVD-ROM Drive Plays Only CDs, Not DVDs...

Since you bought this used unit at a thrift store, it is entirely possible that it is defective.

Jul 24, 2017 | LG GH24LS50 Super Multi DVD±RW (±R DL) ...

1 Answer

I have bought a Super slim external USB portable 24x CD-ROM for my Dell notebook. I can't get DVD's to play on it. The laptop recognises the removable device but there is no option to play the disc. Can...

CD ROM drive will play only 700 mb CD disks(normal CDs)...and not play DVD disks...u need DVD ROM drive to play DVDs....there is a big difference among both in it's function.
a DVD drive "may" play both DVDs and CDs....
a CD drive will "only" play CDs

Feb 18, 2010 | Computers & Internet

1 Answer

My laptop dvd just stopped playing my data cds and dvds that it used to play just fine. I get the message ''unsupported format in Drive E''. The dvd plays audio cds and dvds just fine. I can burn new cds...

dear sir good day please test the cd on an other lab top so you will know the problem and i think it will come from the data cable of your cd thank you

Dec 27, 2009 | Computers & Internet

1 Answer

I have just purchas a samsung se-s084C, and would like the user manuel

evelyn_padge --

I found this link on the actual Samsung site... it for an almost identical model (se-s084B), which should suffice... here is the link for the user manual in PDF format:

You can navigate to the same site as I did by the following link:

(I tried finding your model by searching the name, but the site had trouble bringing up the info, so I searched by: "Find by product or category ---> Office ---> Optical Drives ----> DVD Writer ---> se-s084B --- then click "select" at the right of the box

The resulting page gives a "fix" for "Error Code 39" (default is the How-To User guides tab), and the link above is under the "Downloads" tab...

Whew! Hope this helps!

-- RT

PS - If useful, don't forget to vote!

Sep 18, 2009 | Samsung External Slim DVD-W USB Compatible...

2 Answers

HP Pavillion dv6121tx 15.4" notebook problem with DVD


It sounds like a hardware fault on the drive itself. The laser and focussing mechanisms are different for CDs and DVDs. The fact that the drive can read DVDs fine suggests that the laser and lenses can no longer focus correctly to deal with CDs.

Replacement of the drive would be the only fix, although you might find it a lot easier to buy an external USB DVD drive.

Dec 31, 2008 | HP Pavilion dv6000z Notebook

1 Answer

DVD drive reads DVDs but not CDs

DVD drive reads DVDs but not CDs

Sep 28, 2008 | Computers & Internet

2 Answers

Doesn't read dvd's

This problem is down to failure of the laser and an only be solved by replacing it. Samsung are aware of this fault but will only offer a free replacement if the unit is still covered by it's warranty.
They do offer a replacement service but charge £94 for it.

Jan 31, 2008 | Samsung DVD-HR734 DVD/HDD Recorder

Not finding what you are looking for?
Acer Aspire One  PC Notebook Logo

267 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts


Level 3 Expert

13434 Answers

Alun Cox

Level 3 Expert

2679 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1176 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides