Question about Kenmore Washing Machines
There are two spring units, one on each side of the door near the base, they use a small cable or rope on them, check to see if one or both is broken. You have to pull the whole unit out of the counter space to check it.
Posted on Jun 28, 2019
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Door falls open
I have had this issue TWICE now on a three year old dishwasher, and Sears charges you $150.+ to fix it. It is quite simple to fix, there is a special part that has all the pieces attached to it, except for the spring. You will have to remove the screws that are holding your dishwasher under the counter. This could be behind the rubber on the sides. I had to remove a gray plastic circle piece on the inside to see the screw (it pops right out, don't loose it!). Pull out the machine enough to see the out side- side. You will see a (plastic) white roller, string(rope), and a piece that attaches to the dishwasher. There is a number on the white plastic piece that looks like a L (it just slides out). Thess pieces are called the Dishwasher Door Balance Link. You will need to order these pieces, they are all inclusive, and come for both sides of the door, at a whopping price of $15.00. VERY simple to install. Attach one end to the spring, line up in roller then attach to the dishwasher. It is easier to look at it and follow what is on the dishwasher than me clearly explaining it. I feel that paying $1000.00 dollars for a dishwasher would warrant using metal pieces instead of substandard plastic, for this application. These door are very Heavy and like I have said I have replaced them twice with a waiting time of three weeks for the repair man. Please try it, you can do it.
Posted on Dec 31, 2007
F-11 ERROR CODE MEANS :
Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
TO RESOLVE THE PROBLEM:
Posted on May 05, 2009
Most likely the receptacle that the door latch goes into is broken. Go to local appliance parts dealer with model number and buy the $5 part, or order through Sears Parts Direct online.
Posted on Jun 13, 2009
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Oct 01, 2010
Tips for a great answer:
Jul 02, 2014 | Kenmore 13869 / 13864 / 13862 Dishwasher
Mar 10, 2014 | Kenmore Washing Machines
Mar 09, 2014 | Kenmore 24 in. 17482 / 17484 / 17489...
Oct 06, 2017 | Kenmore 74992 Gas Dryer
Oct 04, 2017 | Kenmore 80809 Microwave Oven
Jul 07, 2011 | Kenmore Refrigerators
Apr 24, 2010 | Kenmore 13869 / 13864 / 13862 Dishwasher
Feb 07, 2010 | Kenmore 13869 / 13864 / 13862 Dishwasher
Aug 04, 2009 | Kenmore Elite HE4 Electric Dryer
46 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: