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Kenmore elite 13862 door falls open horizontal, won't stay up part open.

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  • Kenmore Master
  • 18,157 Answers

There are two spring units, one on each side of the door near the base, they use a small cable or rope on them, check to see if one or both is broken. You have to pull the whole unit out of the counter space to check it.

Posted on Jun 28, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Good luck!

Posted on Jan 02, 2017

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Anonymous

  • 1 Answer

SOURCE: Door falls open

I have had this issue TWICE now on a three year old dishwasher, and Sears charges you $150.+ to fix it. It is quite simple to fix, there is a special part that has all the pieces attached to it, except for the spring. You will have to remove the screws that are holding your dishwasher under the counter. This could be behind the rubber on the sides. I had to remove a gray plastic circle piece on the inside to see the screw (it pops right out, don't loose it!). Pull out the machine enough to see the out side- side. You will see a (plastic) white roller, string(rope), and a piece that attaches to the dishwasher. There is a number on the white plastic piece that looks like a L (it just slides out). Thess pieces are called the Dishwasher Door Balance Link. You will need to order these pieces, they are all inclusive, and come for both sides of the door, at a whopping price of $15.00. VERY simple to install. Attach one end to the spring, line up in roller then attach to the dishwasher. It is easier to look at it and follow what is on the dishwasher than me clearly explaining it. I feel that paying $1000.00 dollars for a dishwasher would warrant using metal pieces instead of substandard plastic, for this application. These door are very Heavy and like I have said I have replaced them twice with a waiting time of three weeks for the repair man. Please try it, you can do it.

Posted on Dec 31, 2007

charlymonty

  • 3741 Answers

SOURCE: Washer stops with F11 code; door won't open

F-11 ERROR CODE MEANS :

Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

TO RESOLVE THE PROBLEM:


  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

  • Check the Drive system for any worn or failed components

  • Check MCU

  • Check CCU

  • Check Motor

  • Check Wire Harness


Posted on May 05, 2009

modelamac

  • 56 Answers

SOURCE: DRYER DOOR WILL NOT STAY CLOSED WHEN IN USE

Most likely the receptacle that the door latch goes into is broken. Go to local appliance parts dealer with model number and buy the $5 part, or order through Sears Parts Direct online.

Posted on Jun 13, 2009

mugile

  • 1 Answer

SOURCE: Kenmore Elite QuietPak 9 Dryer - door opens constantly

I'm not solving the problem, but just wanted to say I have the same problem for the same dryer

Posted on Sep 25, 2010

blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: Kenmore Microwave Oven door won't shut

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
!!!!!

Posted on Oct 01, 2010

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1 Answer

How to fix a squeaking door on 13862


Try rubbing the rope links with a bar of soap! Usually you can get to those rope links by removing the toe-kick panel (just 2 screws or 2 quick-turn fasteners).

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

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I'm not solving the problem, but just wanted to say I have the same problem for the same dryer

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