Question about HP DeskJet F380 All-In-One Printer

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Paper jamming problems with HP DeskJet F380 All-In-One Printer . The paper feeds into the paper feeder but then it seems to get off line and the paper get stuck and actually tears in the feeder. The printer then stops and an E lights up in the status box.

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  • thesauve_4 Aug 30, 2009

    This was not helpful at all. I was hoping to avoid a service person to help fix this problem. I am off to buy a new printer.

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Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Thanks
Newton

Posted on Sep 02, 2009

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Posted on Jan 02, 2017

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