Question about Lenovo Computers & Internet

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When i try to turn my lenovo laptop on all i get is The computer restarted unexpectedly or encountered an unexpected error. Windows cannot proceed. To install windows,click OK to restart the computer

How do i get bye this screen to install windows again.

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  • Anonymous Sep 09, 2019

    Hi Brad Rurak, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

  • Brad Rurak
    Brad Rurak Sep 10, 2019

    This started when i tried to re-install windows 8 after i put windows 10 on it.

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2 Answers

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  • Expert
  • 213 Answers

Sounds like hard is fried you probably need to replace hard drive and reinstall the windows.

Posted on Sep 10, 2019

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  • Lenovo Master
  • 5,918 Answers

In my limited experience all IBM compatible computers and that is nearly all of them, work in just about the same way. Faced with your problem I would begin by getting into the bios and changing the boot order.
Access the bios during the start of the startup as directed in one of the first few screens - it all happens so fast the computer might have to be restarted several times by pressing the Alt, Ctrl and Del buttons together. Access the bios by pressing the Del, F8 or whatever at the critical time.

Once into the bios go to the page dealing with the boot order and rearrange them so the dvd/cd drive is first in the order and then save the change and exit; then put the Windows system disc in the drive and close the drawer and very quickly restart the computer.

If all is good an onscreen message should appear, Boot from disc? or similar...

Posted on Sep 10, 2019

Testimonial: "I've tried doing all kinds of stuff like that, i just can't get to another page, it automatically goes to the " there was a problem" thing, i can't get to anything else."

  • Vernon Taylor Sep 10, 2019

    Could be the hard drive has a problem. I would remove and format the drive and run chkdsk by connecting it to another computer via one of the many inexpensive usb adaptors that are available. Windows resists the installation of a lower spec operating system so assuming the drive and other hardware is ok, a clean drive should cure your problem.

  • Priscilla McDaniel
    Priscilla McDaniel Sep 11, 2019

    I totally agree

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6 Suggested Answers

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6ya staff

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Posted on Jan 02, 2017

Anonymous

  • 90 Answers

SOURCE: I bought new laptop and

Hello,

Try booting your system with the Windows installation CD.

Thank you.
Thomas

Posted on Nov 16, 2008

Curtis Richner

  • 461 Answers

SOURCE: computer restarted unexpectly or encountered an unexpected error

Seems like the preinstalled image is corrupt or there is a hardware problem. Contact Acer for the correct procedure since this is a new system. I could offer alternate methods if you have the Windows install disc, but it is best to contact the manufacturer as soon as possible so it is on record.

Posted on Dec 07, 2008

Anonymous

  • 7 Answers

SOURCE: satellite a300 wont install windows (brand new)

turn off the computer and disconnect the battery . wait like half an hour. put it back in you have to wait a few minutes for the battery to finish charging then turn it on . this should help. the menu will pop up after you type your password in .

Posted on Mar 15, 2009

mirzausman

mirzausman

  • 129 Answers

SOURCE: computer restarted unexpectedly or encountered an

Please explain the error. Mostly its because Windows couldn't access some particular area in RAM.

Posted on May 12, 2010

saukoolwal

  • 62 Answers

SOURCE: Trying to Re-install windows 7. Got the following

So was this the issue then? You can run the Windows Vista Upgrade Advisor to see if there are any compatibility issues that you may be having with hardware or software that would prevent an upgrade to Windows Vista.

I hope this helps.

Posted on Mar 28, 2011

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